IT Operations Administrator - Systems & Infrastructure

Role Snapshot

• MIDSHIFT | Fulltime | Iloilo (Onsite)
• Mid shift, Full time, Hybrid (Makati)
• Internal Job Title: IT System Administrator
• Systems & Infrastructure: 3–5 years of experience handling corporate IT infrastructure, modern virtualization platforms, or technical operations.
• Technical Knowledge: Comprehensive understanding of modern operating systems, cloud-hybrid networks, routing fabrics, and switching environments.

About the Role

We have partnered with a telecoms systems, infrastructure and network provider on a mission to develop innovative systems and software that make the impossible possible. As an IT Systems Administrator, you will

be responsible for installing, configuring, and maintaining hardware, software, and network infrastructure, ensuring seamless operations across Windows and Linux servers. This role requires a strong understanding of virtualization, cloud-based administration, network security, and automation.

What you'll be working on:

• Provision, configure, lifecycle-manage, and troubleshoot enterprise Windows and Linux server fleets alongside workplace desktops.
• Proactively monitor and optimize infrastructure performance, eliminating networking, software, and access blind spots.
• Harden infrastructure security postures through programmatic software updates, system patches, and risk-mitigation tasks.
• Orchestrate systematic updates and software deployments across the entire desktop and server fleet.
• Design, manage, and continuously audit network configurations, including internal routing paths and switches.
• Deliver Tier-3 technical support, acting as a trusted infrastructure consultant for departmental heads and internal staff.
• Assist with department-level data integrations, diagnosing and engineering fixes for system communication issues.
• Administer corporate identity and productivity ecosystems, ensuring seamless workflows inside Microsoft 365 and Google Workspace.
• Scale and maintain hypervisor and container environments built around Proxmox, Kubernetes, and Docker solutions.
• Supervise enterprise directories, overseeing domain authentication and access mappings in Active Directory and LDAP.
• Maintain and scale open-source VoIP communication channels utilizing Asterisk, FreeSWITCH, and Kamailio solutions.
• Develop programmatic automation scripts via Bash and Python to improve overall system reliability and speed.
• Deploy, configure, and maintain high-availability web services hosted on Apache and Nginx web servers.
• Create, update, and manage standard operating procedures and technical architecture charts for the infrastructure stack.

What we're looking for:

• Systems & Infrastructure: 3–5 years managing high-uptime IT platforms, corporate server infrastructure, or active technical setups.
• Technical Knowledge: Comprehensive understanding of network topologies, enterprise OS logic, routing policies, and VLAN switching.
• Cloud Administration: Practical insight into administering and securing modern cloud services and enterprise endpoints.
• Linux Administration: Experienced in standing up and maintaining Linux-based servers (RedHat and Debian derivatives).
• Virtualization & Containers: Solid experience deploying and debugging clusters within Proxmox, Docker, and Kubernetes frameworks.
• Directory Services: Proven understanding of identity governance utilizing Active Directory and LDAP protocols.
• Microsoft 365 & Google Workspace: Proficiency in managing organizational tenants, access controls, and collaborative tools.
• VoIP Systems: Hands-on exposure to configuring or troubleshooting Asterisk, FreeSWITCH, or Kamailio communications.
• Scripting & Automation: Competence in writing clean Bash or Python code to automate infrastructure and repetitive system duties.
• Web Servers: Practical experience initializing, routing, and maintaining Nginx and Apache instances.
• Troubleshooting: Elite analytical skills to quickly isolate root causes behind complex performance or infrastructure failures.
• Communication: Strong writing and verbal communication skills, crucial for building team wikis and assisting technical users.
• Time Management: Exceptional self-management to drive infrastructure stability while responding calmly to time-sensitive tickets.

Onsite (Iloilo Office): Bldg. 2, 2nd Floor, Nelly Garden, Jaro, Iloilo City

Hybrid (Makati Office): 901-C, 9th Floor, Vicente Madrigal Building, 6793 Ayala Avenue, Makati City, Philippines

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do – ‘To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision ‘to transform through connection’. We believe this is where the strength of Cooee and our partnerships lie – in having clarity and conviction in purpose.

WHAT WE OFFER:

• HMO on Day 1
• Holistic coaching and guidance
• Weekly engagement activities and team connections
• Learning and people development opportunities
• IT equipment provided by Cooee
• Government-mandated benefits

After you apply, our Talent Seekers may call you for an initial discussion. Please keep your lines open from Monday–Friday | 9:00 AM – 4:00 PM.

Note: If you have already applied for this role recently, there is no need to submit another application. Our team is currently reviewing all applications received.