Shopkeeper

The Shopkeeper is responsible for overseeing the daily operations of the store, ensuring a high level of customer service, managing inventory, and maintaining a safe and organized store environment. They play a key role in driving sales and ensuring the store meets its financial and operational goals.

Key Responsibilities:

Customer Service:

• Greet customers warmly and assist them with product inquiries.
• Provide recommendations and answer questions regarding products or services.
• Handle customer complaints or concerns in a professional manner.

Sales and Promotion:

• Actively promote and sell products in the store.
• Achieve sales targets and goals set by the store manager or owner.
• Participate in store promotions and advertising campaigns.

Inventory Management:

• Oversee stock levels and reorder products when necessary.
• Ensure that shelves are fully stocked and items are properly displayed.
• Conduct regular stock checks and assist with stocktaking.

Store Presentation:

• Ensure the store is clean, organized, and visually appealing.
• Arrange products in an attractive and easy-to-shop manner.
• Maintain proper signage and pricing throughout the store.

Cash Handling:

• Operate the cash register, process payments, and issue receipts.
• Ensure the accurate handling of cash, credit/debit card transactions, and any other payment methods.
• Balance the cash register at the end of each shift.

Security and Loss Prevention:

• Monitor the store for potential theft or damage.
• Report any suspicious activity to management.
• Ensure that the store adheres to safety and security protocols.

Administrative Tasks:

• Keep records of sales, inventory, and other necessary documents.
• Prepare daily reports for management.
• Assist with opening and closing the store.

Staff Supervision (if applicable):

• Supervise and train junior staff members, ensuring they follow store policies and procedures.
• Delegate tasks and manage shifts for other employees.

• Note: This job posting is for pooling purposes only. We will contact you once you are shortlisted

• Education: High school diploma or equivalent; further education in retail or business is a plus.

• Experience: Prior experience in retail or customer service is preferred.

• Skills:

• Strong communication and interpersonal skills.

• Ability to handle cash and operate a point-of-sale system.

• Basic understanding of inventory management.

• Organizational skills and attention to detail.