Sales Specialist
Full-time
Besterm International Corporation
JOB SUMMARY
- He/She is responsible for managing and growing relationships with mid-sized and MSME clients, ensuring customer satisfaction, and driving business growth.
- This role requires a strong understanding of the company’s products and services , along with the ability to implement sales strategies that align with business goals.
- Will be highly involved in client acquisition, direct sales, account management, and after-sales support to ensure seamless customer experience and retention.
RESPONSIBILITIES
Strategic Account Management
- Executes sales plans that are highly aligned with the marketing plans to achieve company & individual target
- Identify and target new potential clients such as independent cafes, restaurants, and small retail businesses.
- Provides product demonstrations to target clients and taking the lead in resolving complaints to provide total sales experience
- Co-initiates activities and programs for business development / Work closely with brand leads and technical teams to align sales strategies with brand objectives.
- Setting sales targets and annual budget
- Participate in industry events, and conduct regular site visits.
- Develop clients for coffee and other products within the assigned territories thru saturation and market research
Account Management & Customer Retention
- Maintain relationships with assigned accounts, ensuring continuous engagement and support.
- Address client concerns, complaints, and inquiries in a timely and professional manner.
- Identify and target potential key clients to expand market reach.
Sales Reporting
- Analyze client sales data and provide reports on sales growth.
- Track performance metrics and ensure alignment with company KPIs.
- Present updates on existing MSME accounts and new prospects.
- Provide data-driven recommendations for client engagement and retention strategies.
KNOWLEDGE
- Bachelor’s Degree in Marketing, Entrepreneurial Management, Business Management/Administration, or a related field
- 1-2 years of relevant work experience in the same role, preferably within the FMCG, Coffee, Food & Beverage, Hospitality, or Marketing industries
- Solid knowledge of various sales techniques, evaluation methods, and full-cycle sales transactions
- In-depth understanding and strong application of Sales and Marketing principles
- Ability to thrive in a fast-paced environment
- Highly proficient in MS Excel, PowerPoint, and Power BI
- Excellent communication and negotiation skills
Vacancy posted 1 day ago
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