HR Operations Manager
Risewave Consulting Inc.
HR Operations Manager
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
• Analyze and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Responsibilities
- Leading teams and managing client accounts with strategic planning
- Mentoring junior staff to foster their professional growth
- Overseeing project success by upholding exceptional standards
- Inspiring and motivating team members to achieve quality outcomes
- Utilizing Human Capital systems such as Workday and TalentLink
- Implementing and improving HC processes and procedures
- Managing and enhancing the use of Service Now and Snapshot
- Demonstrating leadership and accountability in various tasks
What You Must Have
- Bachelor's Degree
- 4 years of Human Capital or PwC Experience
- Oral and written proficiency in English required
What Sets You Apart
- Working knowledge of Human Capital processes and systems
- Coordinating between business users, software vendors, and IT
- Understanding vendor platform technology possibilities and limitations
- Identifying and recommending efficiency improvements
- Collaborating with vendors on future design releases
- Providing recommendations for centralization or alternative delivery methods
- Managing workload to balance capacity across the group
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