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Call Center Representative

Full-time

Miranda HR

Description
  • Provide first-level technical support to customers via phone, email, or chat.
  • Assist in troubleshooting hardware and software issues effectively.
  • Document and track customer inquiries using CRM software.
  • Deliver outstanding customer service through effective communication.
  • Collaborate with technical teams to resolve complex issues.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 0–2 years
  • Skills and Competencies: Customer Relationship Management, Excellent Communication Skills, Public Speaking
  • Qualities and Traits: Strong problem-solving skills, Patience, Ability to work in a team
  • Responsibilities and Duties: Handle customer inquiries efficiently and effectively.
Vacancy posted 13 hours ago
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