Call Center Representative
Full-time
Miranda HR
Description - Provide first-level technical support to customers via phone, email, or chat.
- Assist in troubleshooting hardware and software issues effectively.
- Document and track customer inquiries using CRM software.
- Deliver outstanding customer service through effective communication.
- Collaborate with technical teams to resolve complex issues.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Customer Relationship Management, Excellent Communication Skills, Public Speaking
- Qualities and Traits: Strong problem-solving skills, Patience, Ability to work in a team
- Responsibilities and Duties: Handle customer inquiries efficiently and effectively.
Vacancy posted 5 days ago
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