Call Center Representative
Full-time
Miranda HR
- Provide exceptional customer service while addressing inquiries and resolving issues.
- Handle high volumes of incoming calls in a professional manner.
- Maintain thorough knowledge of product and service offerings to enhance customer interactions.
- Document customer interactions accurately and efficiently in the system.
- Collaborate with team members to improve overall service quality and efficiency.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1–3 years
- Skills and Competencies: Proficient in English, Strong customer service skills, Excellent problem-solving abilities, Technical skills related to call center operations, Organizational skills
- Qualities and Traits: Strong work ethic, Ability to work under pressure, Positive attitude
- Responsibilities and Duties: Adept at sales pitching and closure to drive revenue
Vacancy posted 4 days ago
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