Call Center Representative
Full-time
Miranda HR
- Manage incoming calls and customer inquiries
- Provide accurate information and solutions to customer issues
- Document customer interactions in the CRM system
- Upsell products and services when appropriate
- Collaborate with team members to improve service quality
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1-3 years of experience in a call center environment
- Skills and Competencies: Strong verbal communication skills
- Qualities and Traits: Patience, empathy, and resilience in handling customer interactions
- Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks
- Working Conditions: Must be available to work flexible hours, including evenings and weekends
Vacancy posted 6 days ago
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