Call Center Representative
Full-time
Miranda HR
Description - Handle inbound and outbound customer calls efficiently and professionally.
- Provide accurate information regarding products and services to customers.
- Resolve customer complaints and concerns with empathy and clarity.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with team members to enhance service quality and customer satisfaction.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Proficiency in English, strong customer service skills, technical skills related to call center operations
- Qualities and Traits: Ability to work collaboratively as a team player, excellent communication skills, and a positive attitude
- Responsibilities and Duties: Ability to follow scripts and processes effectively while remaining adaptable to customer needs
Vacancy posted 4 days ago
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