Call Center Agent
Full-time
Miranda HR
Description - Respond to customer inquiries and provide accurate information regarding products and services.
- Utilize active listening skills to understand customer needs and resolve issues efficiently.
- Maintain detailed records of customer interactions in the company database.
- Escalate complex issues to the appropriate department when necessary.
- Participate in training and development sessions to enhance service delivery.
Requirements
- Educational Qualifications: High school diploma or equivalent preferred.
- Experience Level: 1–3 years of experience in a customer service role.
- Skills and Competencies: Strong communication skills, both verbal and written.
- Qualities and Traits: Friendly demeanor with a strong customer service orientation.
- Responsibilities and Duties: Ability to handle high call volumes and multitask efficiently.
Vacancy posted 18 hours ago
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