Call Center Agent
Full-time
Miranda HR
- Handle inbound and outbound calls efficiently and professionally.
- Provide exceptional customer service to clients and address their inquiries.
- Maintain accurate records of customer interactions and transactions.
- Assist in scheduling appointments and managing customer appointments.
- Collaborate with team members to improve service delivery and resolve customer issues.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong customer service skills; proficiency in English communication; ability to handle multiple tasks effectively; basic technical skills related to call center operations.
- Qualities and Traits: Positive attitude; strong listening skills; ability to work in a fast-paced environment; attention to detail.
- Responsibilities and Duties: Follow scripts and guidelines to ensure a consistent customer experience.
Requirements
Vacancy posted 2 days ago
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