Call Center Agent
Full-time
Miranda HR
Description - Handle incoming customer inquiries and provide accurate information.
- Manage customer accounts and maintain detailed records of interactions.
- Utilize Salesforce to track customer interactions and sales opportunities.
- Address customer complaints and escalate issues when necessary.
- Provide excellent customer service to enhance customer satisfaction.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1–3 years of call center experience
- Skills and Competencies: Proficient in English language, excellent customer service skills, and technical aptitude
- Responsibilities and Duties: Strong understanding of sales pipelines and call center operations
- Qualities and Traits: Strong interpersonal skills and ability to work in a team
Vacancy posted 8 hours ago
Similar jobs that could be interesting for youBased on the Call Center Agent in Pasig vacancy
- ...Description Provide exceptional customer service by addressing and resolving customer inquiries and issues. Handle inbound and outbound calls professionally and efficiently. Accurately record and maintain customer information in the database. Collaborate with team...
- ...Description Handle inbound and outbound customer calls professionally and efficiently. Provide accurate information regarding products and services to customers. Resolve customer complaints and issues promptly to enhance customer satisfaction. Document all...
- ...Description Answer incoming calls and address customer inquiries effectively. Provide excellent customer service to ensure customer satisfaction. Document customer interactions in the CRM system accurately. Resolve customer issues and complaints in a timely...
- ...their needs and offer suitable products or services. Generate new business leads through various outreach methods, including phone calls, emails, and social media. Maintain and develop relationships with existing clients to ensure customer satisfaction and retention...
- ...Assists customers with inquiries and issues related to a company's products and services . Their duties often include answering phone calls, live chat messages or emails, finding solutions to problems for customers and maintaining expert knowledge about a company's...
- ...Description Manage incoming calls and customer inquiries efficiently. Provide accurate information about products and services. Resolve customer complaints and issues in a timely manner. Maintain detailed records of customer interactions and transactions....
- ...CRM system. Collaborate with other departments to enhance the customer experience. Requirements Job Title: Customer Service Agent Job Function: Customer Service Management Responsibilities and Duties: Strong problem-solving skills and attention to detail...
- MASSIVE HIRING! We are looking for a highly motivated and professional Customer Service Representative to join our growing team. You will serve as the first point of contact for customers, handling inquiries, resolving concerns, and ensuring customer satisfaction while...
- ...Skills and Competencies: Strong communication skills, both verbal and written. Qualities and Traits: Friendly demeanor with a strong customer service orientation. Responsibilities and Duties: Ability to handle high call volumes and multitask efficiently....
- A CSR assists customers by answering questions, resolving complaints, processing orders, and providing information about products or services. They communicate via phone, email, or chat while maintaining professionalism and customer satisfaction.
- ...Strong communication and interpersonal skills. Qualities and Traits: Positive attitude and eagerness to learn. Responsibilities and Duties: Ability to work in a team-oriented environment. Working Conditions: Comfortable working in a call center environment....
- ...via phone to resolve inquiries and provide information about products and services. Handle a high volume of inbound and outbound calls in a timely manner. Maintain detailed records of customer interactions and transactions. Upsell products and services to customers...
- ...experience High School or SHS Graduate Career shifters and tenured agents are welcome Benefits: Competitive salary package (₱25,000–... ...HMO coverage with free dependent coverage Note: Immediate start available. Fast-track hiring – skip mock calls and assessments....
- ...Professional Development ~ Job Training Time Off & Leave ~ Sick Leave, Vacation Leave Description WAVE 1: Call Center Representative - Voice & Non-Voice (Chat & Email Support) We are looking for a detail-oriented and customer-focused Voice &...
- ...We are looking for a Call Center Agent to join our customer support team. In this role, you will handle inbound and/or outbound calls, assist customers with their inquiries, resolve complaints, and provide accurate information about products and services. Key Responsibilities...
- ...College level/College graduate Willing to work Pasig site Can start ASAP Responsibilities ~ Handles customer interactions (calls, chats, emails) to provide support, information, and solutions, managing inquiries, complaints, orders, and troubleshooting....
- ...service skills; good technical skills; effective interpersonal communication; Responsibilities and Duties: Ability to work in a call centre environment; resolve issues efficiently and courteously; Qualities and Traits: Positive attitude; adaptability; excellent...
- ...Description Handle incoming calls and address customer inquiries efficiently. Provide exceptional customer service to enhance client satisfaction. Schedule appointments and manage service requests. Resolve issues and problems promptly to maintain service quality...
- ...Bachelor’s degree in a relevant field or equivalent experience. Experience Level: 0–2 years of experience in customer service or call center operations. Skills and Competencies: Strong communication and interpersonal skills. Skills and Competencies: Ability to...
- ...Description Assist customers with inquiries and provide excellent service. Handle incoming calls efficiently and effectively. Resolve customer complaints and issues in a timely manner. Document and maintain accurate customer records and interactions. Collaborate...
- ...Job Summary: A BPO Call Center Agent is responsible for handling customer interactions through phone, email, or chat. The role involves providing excellent customer service, resolving inquiries, processing requests, and ensuring customer satisfaction while meeting company...
- As a Customer Service Representative, you’ll assist customers with inquiries, returns, upgrades, and technical support, ensuring they have a smooth and positive experience with our products and services. Work can be onsite at our offices or remotely, depending on the role...
- ...problem-solving abilities and a customer-focused attitude. Responsibilities and Duties: Ability to multitask and manage time effectively in a fast-paced environment. Working Conditions: Comfortable working in a call center environment with rotating shifts....
- ...resolution. Ensure customer satisfaction through effective communication and problem-solving skills. Requirements Job Title: Call Center Agent Job Function: Customer Service Representative Responsibilities and Duties: Ability to handle multiple tasks and...
- Description Provide exceptional customer service by addressing inquiries and resolving issues promptly. Assist customers with product knowledge, order placement, and account management. Handle customer complaints with empathy and professionalism, ensuring customer...
- ...Taking calls from customers, answering questions, and addressing concerns. Handling inbound and outbound calls. Listening to customer... ...at least 6 months handling international accounts in the call center industry (voice with customer engagement) (EXPRO 2-5) At least...
- ...With or Without Experience | Healthcare account experience is a plus. Good communication skills Your Role: Handle patient calls, emails & appointment confirmations Assist with referrals, pre-approvals & follow-ups Manage patient records & ensure HIPAA compliance...
- ...Description Handle inbound and outbound calls with a focus on customer satisfaction. Provide accurate information and solutions... ...equivalent. Experience Level: 3–5 years of experience in a call center or customer service role. Skills and Competencies: Excellent...
- Description Respond to customer inquiries via phone, email, and chat in a professional manner. Provide accurate information regarding products and services to customers. Resolve customer complaints and ensure high satisfaction levels. Document all interactions...
- ...Description Answer incoming calls and respond to customer inquiries in a timely manner. Provide excellent customer service by addressing and resolving customer issues effectively. Document customer interactions and update customer records as needed. Maintain...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Agent. Be the first to apply!
