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Call Center Agent

Full-time

Synlink Recruitment Outsourcing Co. Inc.

Description
  • Manage incoming calls and customer inquiries in a professional manner.
  • Provide accurate information regarding products and services.
  • Document customer interactions and transactions in the system.
  • Assist in resolving customer complaints and issues efficiently.
  • Meet individual and team performance metrics.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 0–2 years
  • Skills and Competencies: Excellent verbal communication skills
  • Qualities and Traits: Strong customer service orientation
  • Responsibilities and Duties: Able to work in a fast-paced environment
  • Working Conditions: Flexible schedule including evenings and weekends may be required
Vacancy posted 2 days ago
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