Call Center Agent
Full-time
Miranda HR
Description - Provide exceptional customer service by assisting customers with inquiries and issues.
- Handle incoming calls and respond to customer needs efficiently.
- Document and track customer interactions in a detailed manner.
- Collaborate with team members to improve service processes.
- Resolve customer complaints with empathy and professionalism.
Requirements
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: 1–3 years of experience in customer service or call center environment.
- Skills and Competencies: Strong verbal communication skills.
- Skills and Competencies: Basic computer skills and familiarity with CRM software.
- Qualities and Traits: Patience and a customer-oriented attitude.
- Responsibilities and Duties: Ability to work in a fast-paced environment.
- Working Conditions: Flexible shifts including evenings and weekends may be required.
Vacancy posted 1 day ago
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