Call Center Agent
Full-time
Miranda HR
Description - Answer incoming calls and respond to customer inquiries in a timely manner.
- Provide excellent customer service by addressing and resolving customer issues effectively.
- Document customer interactions and update customer records as needed.
- Maintain knowledge of products and services to assist customers accurately.
- Adhere to company policies and procedures to ensure compliance and quality service.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong customer service skills
- Skills and Competencies: Proficient in English language
- Qualities and Traits: Excellent communication skills and a friendly demeanor
- Working Conditions: Fast-paced office environment with possible evening and weekend shifts
Vacancy posted 18 days ago
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