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775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Manager WORK SETUP: RTO OVERALL PURPOSE: The Workforce Services Manager is responsible for driving corporate initiatives,...- ...Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Ayala 30th site. Join our Transcom Family as a Workforce Manager! ~ The Workforce Manager possesses a strong knowledge of real time management...
- ...on call volumes or workload, then create optimal schedules and manage time-off requests. Performance Monitoring: Analyze employee... ...absenteeism, cost) for leadership. Process Improvement: Use Workforce Optimization (WFO) software and data to enhance efficiency and...
- ...locations. It is known for delivering reliable, high-quality solutions tailored to meet diverse business needs. Position: Workforce Management Specialist Company Industry: BPO Company Work Location: Alabang Work Schedule: Shifting schedules Salary: Php 30...
- ...Analyze workforce requirements and create capacity plans to meet operational goals. Monitor performance against capacity targets and make adjustments as necessary. Collaborate with management to forecast staffing needs based on business trends. Utilize data analytics...
- ...Requirements ~3+ years Workforce Management experience, focused on Scheduling & Intraday management ~ Strong in schedule planning, forecasting, and staffing adjustments ~ Able to work onsite and handle basic real-time escalations when needed Description...
- ...Description Analyze workforce requirements and develop capacity plans to optimize operational efficiency. Monitor and manage service level agreements (SLAs) to ensure compliance and performance standards are met. Utilize workforce management tools to forecast...
- ...Qualifications: • Bachelor's degree in Business Administration, Operations Management, or related filed, preferred not required • 15+ years of experience in workforce management, with at least 8 years in senior leadership role • Proven track record of managing large...
- ...Account Type: Voice Job Summary: We are looking for a detail-oriented and analytical Real Time Analyst (RTA) to join our Workforce Management team. The RTA will be responsible for monitoring real-time performance, managing intraday activities, and ensuring service...
- ...Testronic is looking for a Workforce Management Administrator to join our Resource Management team in Manila. In this role, you will provide administrative and coordination support for workforce allocation, seating arrangements, staff scheduling, and employee movements...
775000 $ per day
...solutions tailored to specific business needs. Priority - AI Workforce: UKG Pro Scheduling and Forecasting Consultant Role... ...responsible for implementing and optimizing UKG Pro Workforce Management solutions, focusing on Forecasting and Scheduling modules....- ...Workforce Management (WFM) Analyst We are looking for an experienced Workforce Management (WFM) Analyst who will be responsible for forecasting, scheduling, capacity planning, and real-time workforce monitoring in a fast-paced contact center environment. You...
- ...Monitor real-time workforce performance and adherence to schedules. Analyze data to identify trends and provide actionable insights... ...operational demands. Prepare and present real-time reports to management. Assist in training and development of staffing strategies...
- ...exceptions to optimize workflow. Client & Internal Stakeholder Management: Identify and address internal and external customer needs,... ...staffing strategies. Data Analysis & Reporting: Analyze workforce data and reports to provide actionable insights for daily operational...
- ...Optimization strategy and analytics leadership. Lead the workforce optimization and analytics workstream across SEC and SQC. Translate... .... Establish a regular working cadence with the Senior Managers, Workforce Planning and business unit leaders to understand operating...
- ...center performance and ensure service level targets are met. Manage queues, staffing adjustments, and schedule adherence.... ...performance risks and trends. Coordinate with Operations and Workforce Management teams to address service level issues. Generate and...
- ...Analyze real-time data to optimize workforce efficiency. Monitor call center operations to ensure service level agreements are met. Provide actionable insights and reporting to management on staffing and performance. Assist in the development of scheduling...
- ...We are looking for a Workforce Management (WFM) Capacity Planner to support forecasting, capacity planning, and workforce optimization to ensure operational efficiency and service level achievement. Key Responsibilities: Develop and maintain long-term and short...
- ...remote talent platform supporting global businesses with distributed professionals, managing the full lifecycle from sourcing to training and deployment. Role Overview As Workforce Staffing Manager, you will own and build the end-to-end hiring engine - scaling...
- ...operational needs. Prepare detailed reports and present insights to management to facilitate decision-making. Requirements Educational... ...Management Experience Level: 1-3 years of experience in workforce management or a related field Skills and Competencies:...
- ...Setup: Onsite Shift: Night Shift Salary: Up to PHP 60,000 We are looking for a Command Centre Team Lead to oversee workforce management, operational monitoring, and reporting functions supporting back-office financial services operations. This role will manage...
- ...We are seeking an experienced Workforce & Quality Manager to lead workforce planning, quality assurance, and performance analytics for a global BPO operation. This role plays a critical part in optimizing staffing, improving forecasting accuracy, strengthening quality...
- ...equivalent) is a plus and may be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within a...
- ~ Develop, maintain, and monitor workforce schedules to meet operational demands. ~ Coordinate with operations and other departments... ...service levels. ~Minimum of 1 year experience as a Workforce Management (WFM) Scheduler in a BPO/Call Center environment. ~Willing...
50000 Php
...operational support across rostering, compliance, onboarding, and workforce processes. This role will work closely with internal teams,... ...to ensure smooth workforce coordination, accurate record management, and timely completion of operational requirements. The ideal...- ...Qualifications: ~ College Degree any course ~ 2-3 years experience in Workforce Management ~ Experience with forecasting and scheduling ~ Experience in handling all LOB (Email, chat and voice) ~ With supervisory experience handling RTA or Workforce Analyst...
- ESS Bundy Plotting (All Brands) ~ Plotting and updating ESS Bundy schedules of both Account Leads (ALs) and Live Hosts. This ensures accurate attendance tracking and faster documentation for shift verification and HR audits. Daily Plotting of Absences Track and...
27000 Php
...WE ARE HIRING: Workforce Scheduler Onsite | Makati City & Davao City Salary: PHP 27,000/month URGENT | 2 Openings (1 Makati + 1... ...looking for a detail-oriented Workforce Scheduler to create and manage effective schedules that align staffing requirements with forecasted...775000 $ per day
...The Strategy & Consulting Global Network Song Practice | Workforce Management Find endless opportunities to solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Customer,...- ...the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition... ...Germany, Japan and Canada. About the Role As a Global Workforce Management (WFM) Specialist , you will play a critical role ensuring...