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- ...Description Develop and manage community engagement strategies to foster member interaction. Monitor and respond to community inquiries and feedback across various platforms. Create and curate engaging content to attract and retain community members. Organize...
- ...The Office Manager is a key local representative of the People team function, ensuring that Directed’s Manila-based team members are supported, engaged, and aligned with company values, processes and performance expectations. The primary objective of the Office Manager...
- ...Create engaging content tailored for various platforms. Monitor, analyze, and report on social media performance metrics. Manage online communities and foster user engagement. Stay updated on industry trends and competitor activities. Collaborate with marketing...
- ...HR Operations Manager in Navotas upto 120k QUALIFICATIONS: Bachelor Degree in Psychology / Human Resource or other related course Preferably 3 years related working experience (experienced in HR Head work related) Well-versed in presentation of reports and recommend...
- ...Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Workforce Manager Summary: To strategize for Workforce Management (WFM) supporting Workforce Canada, driving operational efficiency through short-term and long-term Forecasting, Budgeting,...
25000 - 27000 Php
...Role Overview: We are seeking a Workforce Scheduler to create and manage effective schedules that align staffing requirements with forecasted demand. You will ensure optimal staffing coverage while minimizing costs and coordinating closely with operations teams. Key...- ...Workforce Management Expert Shape the Future of Workforce Planning at a Global Scale Every customer interaction starts with having the right people, in the right place, at the right time. As a Workforce Management Expert , you'll help shape how ING manages capacity...
80000 - 110000 Php
...seeking a highly skilled Business Intelligence & Data Analytics Manager to oversee BI operations, data analytics initiatives, and... ...team responsible for delivering actionable insights that support workforce management and operational excellence. Key Responsibilities...- ...actionable insights to continuously improve team performance. Manage and upskill the team to handle daily chat spikes and keep our... ...Degree / 4-Year Course Graduate At least 5 years experience in Workforce Management, specifically within a digital-first support...
- ...Analyze workforce requirements and create capacity plans to meet operational goals. Monitor performance against capacity targets and make adjustments as necessary. Collaborate with management to forecast staffing needs based on business trends. Utilize data analytics...
32000 Php
...JOB TITLE: Workforce Management Software Administrator LOCATION : Mall of Asia, Pasay City, Metro Manila WORK SETUP: Work From Office / Onsite WORK SHIFT : Shifting Schedule EMPLOYMENT TYPE: Full Time SALARY : Up to PHP 32,000 Monthly NIGHT DIFFERENTIAL...- ...lives positively every single day. Now, we're looking for a Workforce Specialist Service Excellence . As a Workforce Specialist at... ...overstaffing or understaffing. Real-Time (Intraday) Management: Monitors live dashboards, queue lengths, average speed of...
775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Manager WORK SETUP: Return to Office OVERALL PURPOSE: The Workforce Manager is responsible for managing the WFM and AP/QA...- ...dietitians to support patients across preventative health, weight management and specific women's and men's health conditions. We joined... .... We hope that's you. About the Role As a Global Workforce Management (WFM) Specialist , you will play a critical role...
- ...WE’RE HIRING: Workforce Management Analyst III We are looking for an additional Workforce Management Analyst III to join our team in the academe industry! Qualifications: With at least 3 years of workforce management experience. Knowledgeable in forecasting...
80000 - 110000 Php
...,000 Work Setup: Hybrid Shift: Shifting Schedule Headcount: 1 Job Summary We are looking for an experienced Workforce Management Analytics Manager to lead business intelligence, workforce analytics, and reporting initiatives. The ideal candidate will have...775000 $ per day
...solutions tailored to specific business needs. Priority - AI Workforce: UKG Pro Scheduling and Forecasting Consultant Role... ...responsible for implementing and optimizing UKG Pro Workforce Management solutions, focusing on Forecasting and Scheduling modules....- ...Job Title: 2026 Workforce Management GVPJK Job Description The Sr. Manager Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post...
- ...scheduling, forecasting systems, and policy implementation. You will monitor workforce planning issues and ensure optimal operational efficiency across multiple contact centers. Key Responsibilities: Manage and oversee all workforce planning activities including staffing,...
- ...experience, ideally in manufacturing or similar multi-site, diverse workforce environments. Requirements Degree in HR, Business,... ...background preferred Strong communication and stakeholder management skills Responsibilities : HR Strategy & Leadership:...
- ...Job Summary We are looking for an experienced and results-driven Workforce Management (WFM) Team Lead to oversee workforce planning, scheduling, forecasting, and workforce performance for our Travel account. The successful candidate will lead and supervise the...
- ...exceptions to optimize workflow. Client & Internal Stakeholder Management: Identify and address internal and external customer needs,... ...staffing strategies. Data Analysis & Reporting: Analyze workforce data and reports to provide actionable insights for daily operational...
- ...WFM Team Lead | Workforce Management | BPO | Onsite | Davao City Location: Davao City, Philippines (Onsite) Employment Type: Full-Time Work Setup: Onsite Work Schedule: Rotating/Shifting Schedule Open Position: 1 Lead a High-Performing...
- ...Business Intelligence Manager – Workforce Management (WFM) Location: Fort Bonifacio, Taguig City, Philippines Work Setup: Hybrid Schedule: Shifting Employment Level: Mid-Management Openings: 1 About the Role We are seeking an experienced Business...
- ...Years as WFM Team Lead Job Description : We are looking for an experienced WFM Team Lead with a strong background in workforce management within a BPO/contact center environment. The role will lead WFM activities including forecasting, scheduling, staffing, KPI...
- ...Analyze real-time data to optimize workforce efficiency. Monitor call center operations to ensure service level agreements are met. Provide actionable insights and reporting to management on staffing and performance. Assist in the development of scheduling...
- ...Monitor real-time workforce performance and adherence to schedules. Analyze data to identify trends and provide actionable insights... ...operational demands. Prepare and present real-time reports to management. Assist in training and development of staffing strategies...
- ...We're growing our Workforce Management team and looking for a proactive, detail-oriented Real-Time Analyst (RTA) to support our US accounts. You'll be the eyes on the floor in real time. You'll watch queues, adherence, and staffing minute by minute, and act fast to keep...
- ...Manager, Patient Engagement & Workforce Operations Department: Growth Reports to: Director, Patient Outreach and Call Center Location: Manila, Philippines, onsite at the partner facility Employment Type: Full-time Travel Requirement:...
- ...Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Ayala 30th site. Join our Transcom Family as a Workforce Manager! ~ The Workforce Manager possesses a strong knowledge of real time management...