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- We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites! Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY! Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues...
Sapient Global Services
Malabon14 days ago - ...Monthly Allowances & Performance Bonuses • Opportunities for Career Advancement • 13th Month Pay and Regular Salary Increases • Paid Training and Paid Time Off • Fun Company Events and Team Celebrations What You'll Be Doing: • Provide top-tier support by resolving...
Grand Bellsoft
Malabon27 days ago 28000 Php
Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience. Recognize opportunities to retain customers by presenting alternative...Telesys Hiring Hub PH
Malabonmore than 2 months ago- ...transform them into something better. To be part of Team Maya is to be Bolder for Better. Description Overview: The Training Specialist is responsible for designing, developing, and delivering end-to-end training programs that enable new hires and existing...
- ...Develop and deliver training programs for new hires and existing employees, focusing on product and process knowledge, customer service skills, and compliance. Conduct needs assessments to identify training gaps and recommend appropriate training solutions Create...
- ...impact Join Infosys BPM as an Account/Process Trainer in BGC, Taguig and jumpstart your career! General Responsibilities: 1. Training Needs Analysis: Ability to identify training needs accurately. Ability to extend follow- up support on the floor to sustain...
- ...What Success Looks Like In This Role Delivers established and more complex training to meet the evolving needs of internal and/or external clients. Owns effort for new tools, technologies, and products in scope. From an internal perspective: o Delivers training...
- ...Responsible for final analysis and the drafting of recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on training data...
- ...Skills Stakeholder Management Skills Partnership and relationship building skills Job Description: Work with Operations, Training and Quality teams to identify performance gaps from a training perspective with focus on communication and customer service skills...
- ...Description: We're seeking a passionate Training Specialist who thrives on empowering individuals to reach their full potential. If you're dedicated to fostering growth and development in others, come be a part of our mission to inspire excellence. Duties...
- ...The Training Specialist handles training for the specific team they support new hire, cross training and refreshers. Facilitates employee development by delivering training programs focused on operational processes. Position Responsibilities: Handle New Hire and...
- ...Description: Design or conduct work related training and development programs to improve individual skills or organizational performance. May analyze organizational training needs or evaluate training effectiveness. Duties and Responsibilities: Qualifications...
- ...FILINVEST COMPANY: CHROMA HOSPITALITY INC. The Training Assistant will assist the Organizational Development and Culture team in: Handling the reservation of venues, facilities, and equipment for face-to-face training programs Organizing virtual meetings...
- ...Facilitator for Commercial Investigation Training We are seeking a seasoned Investigation Specialist or Corporate Auditor to design and lead an exclusive, high-impact training program for our team. The goal is to sharpen our 'detective' skills within the commercial landscape...
- ...and meet deadlines in an atmosphere of multiple projects and shifting priorities. Job Description Direct guide and monitor training in allocated processes and ensure that training deliverables (monitoring, feedback, production, reporting) targets are met....
- ...Reporting to the Manager of Learning and Development , they will design and deliver technical courses and skill-based training that align to learning and development priority of the organization. Position Responsibilities: Develop and oversee the execution of...
- ...Human Resource Management, Psychology or any business-related course. At least 2 years work experience in handling or conducting training. At least 1 year supervisory experience. Knowledgeable in creating Training Modules and other related training materials....
- ...Job Title: Specialist, Training & Quality Job Description You Will: Monitors, evaluates, and/or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Reports results of evaluations to appropriate Business...
- ...Description: Duties and Responsibilities: # Prepare training materials, places, questionaires and collect feedback, help instructor to solve any related administrative work # check shcedule in system and help instructor to arrange, also collect questions...
- ...onboarding, Implementation Partner onboarding, and Customer onboarding. Design blended learning journeys that combine product training, best practices, tools, templates, and social learning. Partner with Product Enablement to ensure product training is applied effectively...
- ...Job Description We are seeking an enthusiastic and experienced Training Manager to join our restaurant team. As the Training Lead, you will play a crucial role in ensuring that our staff members are well-equipped with the skills and knowledge necessary to provide exceptional...
- ...Summary The Training Assistant provides administrative support to the Learning & Delivery team. Responsibilities include coordination and scheduling facilitation needs during new hire onboarding classes including but not limited to guest speakers, reporting, co-facilitation...
- ...Arrangement : Hybrid Our Consumer Lending team is looking for experienced professionals to join us in Ortigas with the role of Training Officer . In this role you will plan, develop, execute, and evaluate programs and activities for Auto Collections. You will...
- ...Description The IT Communications & Training Specialist ensures the organization is confident and prepared to adopt new technologies and workflows. This role closes gaps in training quality, communication clarity, and field readiness—especially during major technology...
- ...Description: As a Product Training Manager, you will serve as a clinical and product knowledge expert, focusing on the planning, delivery, and monitoring of product knowledge training programs and certification to our newly hired and/or field-based sales...
- ...a leadership and governance role for an automotive account. Key Responsibilities # Supervise and coach trainers # Monitor training KPIs, attendance and performance # Review and validate trainer reports # Prepare and present monthly performance reports to the...
- ...and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. As a Training & QA specialist in the APAC CJ Team, you will play a vital role in shaping the team's learning culture, driving operational excellence...
- ...About the role The Company is seeking a highly skilled and motivated Training Officer to join our dynamic team in Bulacan. In this full-time position, you will play a pivotal role in creating, designing and delivering training programs that will develop the leadership...
- ...Job Role : -Manager (Training and Quality) Job Location : -Manila, Philippines Experience : -10+ Years Roles & Responsibilities Manage and oversee all training and quality functions for the medical necessity review and appeals process...
- ...will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job The Training Superintendent assesses learning needs and adapts approaches to meet desired learning outcomes and learner needs. He/ She is...
