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- ...Description Provide exceptional technical support to customers via phone, email, and chat. Troubleshoot technical issues and provide effective solutions to customer inquiries. Document and track customer interactions in the support ticketing system. Collaborate...
- ...paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located... ...the BPO industry. Job Description We are looking for Technical Customer Service Representatives to troubleshoot and support...
- ...An Email and Chat Support Agent provides customer assistance through email and live chat platforms. The role focuses on addressing customer... ...concerns such as refunds, cancellations, billing questions, or technical problems. Document interactions and update customer...
- We’re hiring Customer Service Representatives! Open to Senior High School graduates with or without BPO experience. Benefits: HMO, Night Diff, Rice Allowance, Paid Leaves, 13th Month Pay, Insurance Day 1, Mental Wellness Program, Government Benefits. Apply...
- ...experience. Willing to work onsite and on shifting schedules. What We Offer: Competitive salary (Negotiable upon interview). Paid training. Career growth opportunities. Fun and supportive work environment. Fast hiring process. Schedule: Shifting. Apply Now!...
- ...Manila. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and...
- ...Discover your 100% YOU with MicroSourcing! Position: Technical Customer Support Analyst Location: Philippines (Remote) Work setup & shift: Work From Home | Night Shift Why join MicroSourcing You'll Have Competitive Rewards: Enjoy above-market compensation...
- ...contribute to the growth and profitability of E.S. Print Media Inc. by being responsible in providing product installation and technical support services to clients at various levels, such as, but not limited to, phone support (Level 1), remote support (Level 2) and...
- ...Position: Technical Support Associate Location: Philippines About LRN: LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build...
- ...in scope request with focus on client satisfaction, service delivery quality and technical excellence. Overall responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic...
- ...Provide expert technical support to the sales team and clients, addressing queries and technical challenges. Assist in the preparation of sales proposals and presentations by delivering technical insights. Conduct product demonstrations and training for both internal...
- ...Provide technical support for internal and external customers via phone, email, and chat. Diagnose and troubleshoot hardware and software issues for various IT systems. Assist in the implementation of new software and hardware solutions. Document issues and provide...
- ...Job Title: On-site Desktop Support Lead Job Purpose: To deliver high quality services to the users. This service will include all... ...can develop and enhance existing business processes by applying technical solutions. Main Duties and Responsibilities Management...
15000 - 25000 Php
We are looking for a Technical Support Representative to assist customers with troubleshooting hardware, software, and connectivity concerns. The ideal candidate is customer-focused, analytical, and committed to delivering excellent technical support. Qualifications...- ...Technical Support Representative We are looking for a talented Technical Support Representative to join the client's team and provide exceptional customer service to their clients and partners. In this role, you will support clients by troubleshooting a wide range...
- ...Role: Technical Support Representative (TSR) Description Provide first-line technical support to customers via phone, email, and chat. Answer inbound calls from customers regarding consumer electronics Provide troubleshooting and technical support for sound...
- ...Provide technical support for hardware and software issues. Assist in troubleshooting network problems and resolving connectivity issues. Coordinate with the IT team to deploy new systems and updates. Educate users on best practices for IT security and data protection...
- ...Provide Tier 2/3 support for VoIP, SIP, WebRTC , and other UCaaS-related issues. Troubleshoot network-related problems affecting... ...onboarding and UCaaS platform configuration. Maintain and update technical documentation and knowledge base articles. Participate in...
- ...Provide technical assistance to potential customers during the pre-sales process. Collaborate with the sales team to understand customer... ...specifications. Requirements Job Title: Technical Support Specialist Job Function: Pre-Sales Technical Support Responsibilities...
- Handle a range of queries, effectively communicate solutions, and document issues and resolutions for future reference. They are adept at working with various technologies and software, often required to remotely access user systems to identify the root cause of problems...
- ...What will you do? Provide general technical support for customers, particularly regarding technical information on products, prices, discounts, and application information during the pre-sales & after-sales process Evaluate product and create bill of materials based...
31000 - 60000 Php
...Job Title: SQL Technical Support – Voice LOB: Trust and Safety Location: McKinley, Taguig (Onsite) Work Schedule: Shifting Salary: ₱31,000 - ₱60,000 Job Description We are hiring a SQL Technical Support – Voice professional to provide technical assistance...- ...Provide technical support to sales teams and customers to ensure product satisfaction. Assist in product demonstrations and technical presentations to prospective clients. Address customer inquiries and troubleshoot issues with products as needed. Collaborate...
- ...Job Title: IT Staff Department: TECHNICAL MANAGEMENT DEPARTMENT Reports To: Technical Management Department The TMD Staff is responsible... ..., networks, and software applications. They provide technical support to employees, troubleshoot IT-related issues, and assist in...
- ...other office equipment. # Execute troubleshooting as per MIS Request form given by the end of user. # Provide assistance to technical support specialist in conducting repair of workstation and other office equipment such as printers, copier and cctv Cameras. #...
- ...Provide technical support for hardware, software, and network issues. Install, configure, and maintain computer systems, servers, and other IT infrastructure. Monitor system performance and troubleshoot issues to ensure optimal performance. Perform regular maintenance...
- ...Responsible for providing technical support to staff, troubleshooting hardware and software issues, and maintaining the overall IT infrastructure. The ideal candidate will possess strong communication skills, a deep understanding of IT systems, and the ability to solve...
- Job description: Pro-active and re-active Service and Maintenance of Audio-Visual Equipment on customers’ premises throughout Philippines Responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation, and operation of all aspects...
- ...The IT Technical Support is responsible for providing technical assistance, troubleshooting, and support to ensure the smooth operation of the company’s computer systems, network, and other technology-related equipment. This role involves diagnosing hardware and software...
- ...The Helpdesk is responsible for providing assistance and support to employees or clients who are experiencing issues with the services... ...Science, or any relevant courses. Prior experience in a technical support or helpdesk role is an advantage Good communication...