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- ...Description Provide exceptional technical support to customers via phone, email, and chat. Troubleshoot technical issues and provide effective solutions to customer inquiries. Document and track customer interactions in the support ticketing system. Collaborate...
- ...paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located... ...the BPO industry. Job Description We are looking for Technical Customer Service Representatives to troubleshoot and support...
- We’re hiring Customer Service Representatives! Open to Senior High School graduates with or without BPO experience. Benefits: HMO, Night Diff, Rice Allowance, Paid Leaves, 13th Month Pay, Insurance Day 1, Mental Wellness Program, Government Benefits. Apply...
- ...An Email and Chat Support Agent provides customer assistance through email and live chat platforms. The role focuses on addressing customer... ...concerns such as refunds, cancellations, billing questions, or technical problems. Document interactions and update customer...
- ...Manila. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and...
- ...experience. Willing to work onsite and on shifting schedules. What We Offer: Competitive salary (Negotiable upon interview). Paid training. Career growth opportunities. Fun and supportive work environment. Fast hiring process. Schedule: Shifting. Apply Now!...
- ...Position: Technical Support Associate Location: Philippines About LRN: LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build...
- ...OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As the Team Captain, Technical Support you are responsible for the day-to-day management of your team. You will serve as a point of escalation for issues outside the...
- ...Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation. Assist in maintaining and organizing databases, project files, and system records. Coordinate with cross-functional teams...
- ...Description Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Diagnose and resolve technical hardware and software issues. Guide users through step-by-step solutions in a friendly and...
- ...Description Provide technical assistance to customers regarding product features and troubleshooting. Collaborate with the sales... ...Duties: Able to work collaboratively in a team environment. Working Conditions: Office-based with some remote support as needed....
7 $ per hour
...U.S.-Based Technology Startup Seeking Technical Support & Operations Specialist Location: Remote (Applicants Must Be Based in the Philippines) Terms: Full-time, Independent contractor Compensation: $7/hr, negotiable based on experience Schedule: Monday...- ...clear documentation. Escalate complex issues to higher-level support or engineering teams as needed. Install, configure, and... ...CompTIA A+ – foundational IT support skills. Ability to explain technical issues to non-technical users. Customer service orientation...
- ...Description Provide pre-sale technical support to customers. Demonstrate products and services to potential clients. Assist in resolving customer inquiries and issues related to products. Build and maintain strong relationships with customers. Collaborate...
- ...Abbott seeks a Technical Support Associate to provide first-line support for diagnostic and medical device products in the Philippines. The role involves handling customer inquiries via phone and email, documenting complaints, troubleshooting technical issues, and ensuring...
- ...Provide technical support and assistance to customers via phone, email, or chat. Diagnose and resolve technical issues related to software and hardware products. Collaborate with technical teams to enhance product support processes. Document customer interactions...
- ...Description Provide technical support and assistance to customers regarding product features and functionality. Collaborate with sales teams to understand customer needs and provide suitable solutions. Assist in the preparation and delivery of technical presentations...
- ...communication protocols With hands on experience in monitoring, network diagnosis and network analytic tools For Associate IT Support Engineer: Bachelor’s Degree in Computer Engineering, Information Technology or equivalent One (1) to two (2) years working...
- ...Description Serve as the first point of contact for customer inquiries and support. Assist customers in navigating services and resolving issues promptly. Maintain detailed records of customer interactions and transactions. Contribute to improving customer...
- ...Install, configure, and maintain computer hardware, operating systems, applications, and networks (routers, switches, firewalls). Technical Support: Act as the first point of contact for IT support, providing assistance to staff, troubleshooting hardware/software, and...
- ...Description Provide efficient and effective technical support to customers via phone, email, and chat. Diagnose and resolve technical issues while ensuring customer satisfaction. Document customer interactions and technical issues in the CRM system. Collaborate...
- ...spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations , and a passion for delivering operational excellence, organizational growth, and exceptional service...
- ...Provide first-level support to end-users for hardware, software, and network issues via phone, email, or in person. Install, configure... .... Respond to and resolve IT support concerns. Document technical issues, solutions, and processes. Assist with onboarding and...
- ...Provide technical support and troubleshooting for hardware and software issues. Assist users in resolving IT-related inquiries and problems. Manage and maintain IT equipment, ensuring optimal performance. Document support actions and maintain records of user interactions...
- ...6 months of BPO experience as a CSR or TSR . Can explain technical issues clearly to people without a tech background. Has great... ...via inbound calls, email, and chat. Provide technical support solutions for hotline agents, customer service centers, and onsite...
- ...Description Provide exceptional technical support to customers via phone, email, and chat. Troubleshoot and resolve hardware and software issues effectively. Document customer interactions and solutions in the CRM system. Collaborate with team members to improve...
- ...Description Provide first-level technical support to clients via phone, email, and chat. Diagnose and troubleshoot technical issues effectively and efficiently. Collaborate with the technical team to escalate unresolved issues. Document all interactions and...
- ...The Technical Support Associate is responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware . They diagnose, troubleshoot, and resolve problems efficiently while maintaining a high...
- ...Description Provide technical support to sales teams and customers regarding product specifications and applications. Assist in the creation of technical documentation and manuals. Conduct product demonstrations and training sessions for clients. Collaborate...
- ...We're on a ramping. 100+ TSRs are needed that can start this coming November. Provide exceptional technical support to customers via phone, email, and chat. Troubleshoot and resolve technical issues related to products and services. Develop and maintain strong...