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- ...of employment: Full-time Account: Email & Chat International Accounts Key Responsibilities: As a Non-voice Agent, you'll be at the forefront of customer interactions... ...communication between customers and internal support to drive timely resolutions. Ensuring...
- ...by providing timely, accurate, and expert support. 2. Serve as the first point of... ...prompt and precise responses across tickets, chats, and calls. 4. Educate customers on platform... ...of experience as a Technical Support Agent or 3-4 years in a customer-focused,...
- ...schedule - no weekend work • Use your GDS expertise in a stable, supportive environment • Get paid training and ongoing career growth... ...Sabre, or Galileo. You’ll communicate with customers via email, chat, or ticketing systems, ensuring that their travel experience is...
Orbit Teleservices
Navotasa month ago - ...POSITION SUMMARY: The Tier 1 Agent, Crew Support is a fast paced and diverse role, which requires an analytical forward thinking individual... ...tickets are being closed out. They must know how to answer calls, chat, and respond to open cases. ESSENTIAL DUTIES AND...
- ...voice of our customers, resolving issues and providing top-notch support. Your efforts directly contribute to their satisfaction and... ...Respond promptly to customer inquiries via phone, email, or chat. Prioritize orders efficiently and maintain up-to-date customer...
- ...Role Overview A technology-enabled services organization is seeking a Technical Support Agent to deliver high-quality technical assistance to customers using enterprise software platforms. This role serves as the first point of contact for technical inquiries, helping...
- ...Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies Job Title: Associate / Sr Associate - Email/Chat support Job Type: Full Time Grade: H2 Job Category: Associate Function/Department: Operations Reporting to: Team...
- We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites! Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY! Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate...
Sapient Global Services
Navotasa month ago - ...We are seeking a motivated and professional Collections Agent to join our team. In this role, you will be responsible for recovering... ...communications and transactions to ensure regulatory compliance and support reporting. Collaborate with billing, customer service, and...
- Client Services Agent Position Description . Resolves questions and issues with sales... ...data entry/processing/tracking to support document management activities. . Develops... ...stakeholders through proper channels (emails, chat, or Outbound calls) in accordance to...
- ...motivated and customer-centric Customer Service Agents to join our team. As a Customer Service... ...for our customers, providing exceptional support, resolving inquiries, and ensuring a... ...customer inquiries via phone, email, or chat promptly and professionally, addressing their...
- ...NOTE THAT THIS ROLE REQUIRES WORKING ONSITE. THE LIVE CHAT SUPPORT TEAM WILL PARTNER WITH A KNOWN NAME IN THE VIDEO GAMES INDUSTRY. ALL... ...experiences! 🎮🔥 Role overview As a Player Engagement Agent, you'll serve as the essential link between our clients and...
- ...responsible for providing efficient technical support to the company’s clients and their customers via phone, email, or chat, addressing basic technical issues, and performing... ...experience as a Client/Technical Support agent in a BPO/same industry serving international client...
- ...Summary Provides tier two(more complex) support on customer requests, inquiries, and/or questions through email, phone, or live chat Responsibilities Customer Support... ...helps with the coaching/development of GSD agents Training Assists with post training...
- ...Type: Full Time Position target: An IT SUPPORTER’s main responsibility is to support customers via phone, email and IM Chat. This includes processing User Admin related... ...and the possible roles of the Service Desk Agent in the KCS methodology. Can create any type...
- ...WHAT IS YOUR ROLE As a Technical Support Specialist, you'll own complex technical... ...and peer development. You’ll be a change agent on the team solving high-impact problems,... ...of customer requests with experience in chat, email, and/or video-based customer support...
- ...without professional experience in customer support, technical support, workforce management, or... ...& Responsibilities: 1. Real-Time Queue & Agent Activity Monitoring ~ Monitor live inbound contact queues — including chat, email, phone, and ticket channels — in real...
- ...Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be... ...interactions—covering tickets, live chats, email threads, and escalation cases—by carefully... ...for Business, and others—ensuring that agents utilize accurate platform expertise and...
6600 - 8400 $ per year
...looking for a self-sufficient, tech-savvy, and service-driven support professional to join our growing real estate operations... ...technical and administrative support to real estate agents and clients through live chat, email, and phone. This is a hands-on role for...- ...strategic, and people-focused solutions. We support companies by providing high-quality... ...a motivated and customer-focused Sales Agent to support a local Filipino account ,... ...interactions with Filipino customers through calls, chats, or other assigned channels. This role...
- ...ourselves on providing reliable, efficient, and customer-focused support to help our clients operate seamlessly. About the Role:... ...will work closely with technicians, receiving instructions via chat and ticketing systems to complete assigned tasks efficiently and...
- ...to toggle section visibility The Service Center Agent is responsible for managing all service centre activities, including... ...guest privacy at all times. The Service Center Agent also supports guests with requests, promptly reports complaints to the Service...
- ...St. Peter Agent How to be a St. Peter Agent? Looking for extra income online? What are the requirements to become a St. Peter agent? Agents get paid by commissions and incentives Commission rate: 40% St. Peter Agents benefits...
- ...Insurance POSITION OVERVIEW The core mission of the Technical Support Representatives is to provide timely, correct, and complete technical solutions (basic to advanced) to client users via call, chat, and/or email. Technical Support Representatives are the client’s...
- ...Job Summary The Tier 1 Customer Support Team Lead oversees the day-to-day operations... ...initial customer contacts (via phone, email, chat, ticketing systems, etc.). This role... ...2/specialized teams. The manager coaches agents, monitors quality, drives continuous improvement...
- ...To lead and monitor teams of staff that support on entire Fault Management, Event Management, Change Management, and also General Inquiry... ...Policy. Load Balancing: Proactively reassign tasks or agents to different queues to prevent bottlenecks. Backlog Management...
- ...issues, provide guidance, and ensure our customers feel valued and supported throughout their journey. You will also have the opportunity to... ...to customer inquiries through various channels (phone, email, chat, social media) with a friendly and helpful attitude....
- ...Technology, or related field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment. Proven expertise with live chat and ticketing tools like Zendesk, Freshdesk, and Salesforce Service Cloud for...
- ...The Payments/ Reconciliation and Support Officer is responsible for overseeing daily payment operations while ensuring a smooth, compliant... ...individual and corporate clients, answering client queries via chats/emails. •Collect, review, and verify KYC documentation in line...
- ...customer service and are currently seeking experienced Technical Support Representatives to join our dedicated team. If you have a... ...: Provide technical support to clients via phone, email, and chat Troubleshoot technical issues and provide a resolution in a timely...
