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- Position Overview The Senior Operations Manager (Healthcare) will be responsible for leading, developing, and managing multiple healthcare programs or large-scale lines of business (LOBs) within our Iloilo clinical BPO center. This role demands a strategic leader with...
- ...connect with people, communicate well, and show strong potential to develop into trusted relationship leaders over time. If you enjoy... ...experienced leaders Clear development milestones toward a senior client‑facing role Continuous feedback and skills development...
- ...Conduct performance assessments, address client concerns, and develop strategies to enhance client retention. Communicate client updates... ...’s degree in a business-related field ~3+ years of mid- to senior-management experience ~5+ years of client-facing experience...
- ...• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process... ...performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish...
- ...initiatives. Client Relationship Management: Act as the senior point of contact for key clients. Build and maintain strong... ...and forecasting. Team Leadership & Development: Lead and develop managers and team leaders. Build a high-performance culture....
- ...technical issues Analyze root causes and resolve hardware/software problems Complete installation and service documentation (forms... ...Driving, Technical Analysis, and Client Service Skilled in developing effective and efficient work procedures Must have a valid...
- ...experience in operations management, preferably in the transportation or logistics industry. ~ Proficiency in transportation management software, GPS tracking systems, and data analysis tools. ~ Strong leadership and team management skills ~ Excellent problem-solving and...
- ...Representative (CSR) ? Location: Iloilo & Bacolod ? Work Setup: Full-time | Onsite ✅ Qualifications High School Graduate (Old Curriculum) Senior High School Graduate College Undergraduate College Graduate No BPO experience required—fresh applicants are welcome! ? Perks &...
- ...Organizational Skills: You can manage a calendar with multiple time zones and never miss a follow-up. Tech Fluency: Quick to learn new software; comfortable with spreadsheets and basic data entry. Resilience: You don’t get discouraged by "no" and enjoy the challenge of...
- ...the tier advancement and reclassification process, including criteria development, assessment, documentation, and communication Develop and run coaching and mentorship programs for high-potential staff Manage recognition and engagement programs for the billable workforce...
- ...specialty experience, client history, and performance flags Produce weekly capacity and availability reports for leadership Develop and deliver monthly workforce health dashboards for executive review Track and report bench time by individual, team, and tier...
- ...inappropriate billing for readmissions, inpatient admission statuses, and Hospital-Acquired Conditions (HACs). Proactively recommends and develops impactful, high-value concepts and process improvements aimed at boosting efficiency and quality. Brings a wide range of...
- ...operational and analytical tasks that require sound judgment, timely turnaround, and close coordination with process owners and developers, including system documentation, stakeholder coordination, communication/change management support, and testing support. Required...
- ...boxes Karaoke machines Electronic gaming and entertainment equipment People & Vendor Management Supervise, coach, and develop all direct reports to ensure high performance and compliance with standards. Supervise outsourced contractors and service...
- ...compliance guidelines. Qualifications At least 6 months of BPO or customer service experience. High School Graduate (Old Curriculum), Senior High School Graduate, or College Graduate. Excellent English communication skills, both verbal and written. Strong problem-...
Neksjob Corporation
Iloilo City12 days ago - ...Support leadership development initiatives within operations. 6. Retention & Attrition Management Analyze attrition trends and develop action plans. Drive initiatives to improve employee satisfaction and retention. Benchmark compensation and benefits with...
- ...metrics. Follow company procedures and maintain confidentiality of customer information. Qualifications: High school graduate (Senior High School graduates are welcome to apply). Good to excellent English communication skills. Basic computer navigation and typing...
Neksjob Corporation
Iloilo City14 days ago - ...and verbal, with the ability to explain technical concepts in a clear and easy-to-understand manner Proficiency in using various software applications, operating systems, and hardware troubleshooting tools A customer-centric mindset and a genuine desire to provide exceptional...
TORCH Solutions
Iloilo Citymore than 2 months ago - ...individual and team performance goals. Work collaboratively with teammates and supervisors. Qualifications High School Graduate, Senior High School Graduate, or College Graduate. No call center or BPO experience required. Good English communication skills. Basic...
Neksjob Corporation
Iloilo City12 days ago - ...leading international infrastructure and industrial contractor executing high-profile energy, resource, and heavy civil construction developments globally. They specialize in managing large-scale project execution frameworks, driving strict on-site productivity, and...
- ...expertise in SQL, PL/SQL, Pro*C, Shell scripting Hands-on experience with FRICEW components Proven capability in designing, developing, testing, deploying, and maintaining FRICEW objects Familiarity with Oracle Retail integration tools and technologies ,...
- ...activities of agents under his/her leadership. Set sales targets for sales agents, monitors, and ensure achievement of targets. Develops daily and weekly itinerary for the agents to ensure that they meet required client visits Attend to issues raised by agents in...
- ...customer service skills and professional communication Fluent in English (speaking and writing) Proficient in logistics software, ELD systems, and load boards Ability to handle multiple loads simultaneously and prioritize tasks Detail-oriented, organized...
- ...leadership and team management skills. Excellent communication and interpersonal abilities. Proficient in MS Office and banking software. Ability to work under pressure and meet deadlines. Attention to detail and problem-solving skills. Knowledge of regulatory requirements...
Dempsey Resource Management
Iloilo Citya month ago - ...leading international infrastructure and industrial contractor executing high-profile energy, resource, and heavy civil construction developments globally. They specialize in managing large-scale project execution frameworks, driving strict on-site productivity, and...
- ...information, activities and changes in the database. 3. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests...
Trinity Workforce
Iloilo Citya month ago - ...culture Prime location in Iloilo City’s business district Qualifications: At least High School Graduate (Old Curriculum) / Senior High School Graduate College undergraduates and graduates are welcome to apply With or without BPO experience - fresh graduates are...
Concentrix Philippines
Iloilo Citya month ago - College Graduate •4-6+ years B2B/ICT sales with enterprise and/or government track record. •Proven large-deal/complex wins; consistent quota over-achievement. •Strong executive presence and stakeholder management. Responsibilities: •Lead enterprise, key-account and...
Dempsey Inc
Leon, Iloilo17 days ago - ...management and business development skills" Responsibilities: "Manage Enterprise and Government sector accounts. Identify and develop new business opportunities. Participate in bidding and procurement processes. Prepare technical and commercial proposals. Negotiate...
Dempsey Inc
Leon, Iloilo23 days ago - ...years of experience as Branch Operations Officer in the banking industry. ✓ Honest, trustworthy with team leadership skills. ✓ Can develop and achieve business targets consistently. ✓ Able to source new business opportunities. ✓ With excellent oral and written...
Dempsey Inc
Leon, Iloilo23 days ago
