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- ...The Quality Manager is responsible for leading the quality assurance function within a BPO environment, ensuring consistent delivery of high-quality customer interactions and adherence to client standards. This role drives performance excellence through monitoring frameworks...
- The Quality Analyst (QA) is responsible for auditing, ensuring compliance, and improving the quality of contact center transactions across calls, chats, and emails through live, recorded, or side-by-side monitoring. The QA ensures the integrity of operations by identifying...
- ...We are looking for a Quality Manager for one of our clients with the following details: Location: Isabela, Philippines Start date: ASAP Contract Duration: 18 months Working schedule: 6 days per week SOLAR Project experience Candidate location : Philippines...
MPH Global
Quezon City13 days ago - ...Job Description: Quality Analyst primary responsibility is to conduct quality monitoring to identify and remediate opportunities, guided by Compliance and Quality standards. In addition, QA is also expected to conduct basic root cause analysis per incident, and track...
- ...ensuring clarity for the R&D team. Collaborate : Work closely with the R&D and product teams to understand requirements and improve quality. Technical Escalations : Handle advanced technical issues escalated from customer support channels, ensuring timely analysis,...
- ...Position Title: QA Manager Location: Manila, Philippines (On-site / Hybrid) Department: Engineering – Quality Assurance Reports To: Director of Development & Applications Experience Required: 5–8 Years (QA) with 2+ Years of Management Employment Type: Full-...
- This role offers an exciting opportunity to contribute to the advancement of AI-driven solutions by focusing on quality assurance in low-code/no-code environments. As a Quality Engineer, you will play a key role in testing and validating AI solutions built using platforms...
- ...career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Quality Analyst do Think of yourself as the go-to person for Teammates and clients that helps analyze, evaluate, and resolve back-end issues...
- ...Job Title Quality Assurance Specialist Purpose of the role The QA Specialist for GST (Global Support Team) and GET (Global Expert Team) is responsible for ensuring service excellence across first-level and second-level customer support operations. This role focuses...
- The Quality Test Engineer is primarily responsible for the planning, design, and execution of manual and automated test scripts. He/she will have to work closely with senior managers, product analysts, developers and with other Quality Test Engineers/Analysts in the team...
- ...Description Develop and implement quality assurance processes and procedures. Conduct regular audits and inspections to ensure compliance with quality standards. Collaborate with cross-functional teams to identify and resolve quality issues. Prepare detailed...
- ...environments Drive corrective actions on deviations & nonconformances from suppliers Responsibilities Develop and implement quality control methodologies to ensure compliance with quality standards, guidelines, and procedures Assess risks in manufacturing...
- ...release', 'Received' or 'Rejected' the receiving report form and certificate of analysis from suppliers. # Issues to Warehouse quality disposition stickers and daily confirms that such have been attached correspondingly. # Conducts validation of rejected inks, manages...
- ...future business model and operating environment and ensure that actions plans are properly implemented by management Deliver high quality AML Data QA reports in a timely manner with audit issues focused on key risks, root causes, materiality, potential solutions and...
- Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated...
- ...Marketing, Promotion, Commercial Development, Branding, Synch & Licensing, Lifestyle Marketing, Business Affairs and Finance. As Quality Control Manager , you provide help overseeing a remote team reviewing content moving through Virgin Music Group's supply chain....
- ...services, technology engineering, and large‑scale regulatory and transformation initiatives. Within this ecosystem, the Data Quality (DQ) team is a newly established, strategically significant function dedicated to strengthening ING’s global data foundation. The team...
- ...Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy,...
- We are a Swedish-Philippine trade facilitator based in Sweden building a 'Reliability Layer' for food exports. Our European clients rely on us for complete transparency and predictability. Consequently, our inspection protocols go significantly deeper than typical industry...
- ...Leadership: Mentor junior engineers and drive QE best practices through code reviews. Must-Have Qualifications ~5+ years in Quality Engineering with a focus on automation. ~ Expert-level C# coding skills. ~ Hands-on FlaUI (or WinAppDriver) experience for...
- Description: Manage accuracy and timely delivery of financial and legal documents Ensure that texts, graphics and layout of documents are in correct format Check documents for misspellings Duties and Responsibilities: Qualifications: ...
- ...QMS (Quality Management System) Manager Location: Pasay Work Setup: Onsite Schedule: Morning shift Job Summary The QMS Manager is responsible for implementing, monitoring, and improving the company’s Quality Management System in compliance with ISO...
- ...Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment. About The Role As a Quality Assurance Analyst, you’ll be a hands-on member of our Mobile Product Team, partnering closely with product managers, designers, and...
- ...blockchain, cloud computing, and data engineering. The company has over 18 years of industry experience and is recognized for its quality, agility, and award‑winning talent development initiatives. We are expanding our QA organization and opening multiple roles across...
- ...Department: Support – Customer Experience and Quality Reports To: Quality Assurance Team Lead Location: Alabang (On-site), Muntinlupa City, Metro Manila, Philippines About Pinnacle Intelligence: Pinnacle Intelligence is at the forefront of transforming...
- ...Role Overview Our client, a technology solutions organization, is seeking a Practice Lead – Quality Engineering (QE) to establish and scale a modern quality engineering practice across the organization. This leadership role focuses on transforming traditional...
- ...Description: Seeking a meticulous Quality Assurance Specialist to ensure excellence in our products/services. If you're detail-oriented with a passion for maintaining high standards, we want you on our team! Duties and Responsibilities: 1. Monitor and...
- ...Quality Assurance Analyst Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone...
- Quality Assurance Our Mission Our goal is for everyone to make bolder choices with their finances. To get there, we're creating an all-in-one ecosystem of financial services for today's generation of goal-getters. That feat takes extraordinary people-those with...
- ...timely feedback to the floor. Coordinate and facilitate call calibration and training sessions for call center staff . Publish quality trends, feedback, and improvement/enhancement reports Conduct quality monitoring and coaching sessions. Deal tactfully and...
