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- Back to search results Quality Assurance Technician Location: Cainta, PH, 1900 Department: R&D/Innovation Management Full-time or Part-time: Full-Time Job Type: Employee Shift: On site Accelerate the possible by joining a winning Amcor team that's...
- ...: 8am to 5pm ~ Bachelor's degree in Computer Science, Information Technology, or a related field ~3-5 years' experience as a Quality Assurance Tester or similar role ~ Experience in project management and QA methodology ~ Familiarity with Agile frameworks and...
- ...We're looking for a Quality Specialist to join our Integrated Compliance Services team at MBPS. In this role, you are responsible for the execution of AML Data QA activities, including driving the development, reporting of the annual risk-based AML Data QA testing plan...
- ...Title: Quality Assurance Specialist – BFSI (On-site, Taguig) Location: Taguig Schedule: Shifting Salary: PHP 33,000–38,000 + 2,000 allowance Qualifications: ~ Bachelor's degree or equivalent experience ~2+ years QA experience in BPO ~3+ years in Banking...
- ...Overview : The Customer Experience Analyst (Quality Analyst) conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality...
- ...~ High School Diploma or Bachelors Degree ~2+ years' customer service experience required ~ Previous experience with high quality performance and review parameter ~ Working knowledge of Microsoft Office applications ~ Six-Sigma green belt training helpful...
- ...Location: Onsite – McKinley, Taguig Salary Range: ₱52,000 – ₱55,000 Job Description The Quality Analyst is responsible for ensuring high service standards through transaction monitoring, performance analysis, and continuous quality improvement initiatives. This...
- ...Quality Analyst #4th in Great Place to Work's Best Company To Work For 2025 #10th in Fortune Magazine's 2025 World's Most Admired Companies #1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers Top GBS Employers for...
- ...Basic Function The Quality Manager is responsible for ensuring smooth functioning of Quality Compliance function in client processes while ensuring that internal and client compliance requirements are met and assisting in driving incremental improvements. Essential...
- ...This role offers an exciting opportunity to contribute to the advancement of AI-driven solutions by focusing on quality assurance in low-code/no-code environments. As a Quality Engineer, you will play a key role in testing and validating AI solutions built using platforms...
- ...Key Responsibilities: Develop and implement monthly Quality Monitoring (QM) Audit strategies and plans. Facilitate weekly calibration sessions and provide performance reports. Conduct quality impact assessments for new products or services. Manage and resolve...
- ...agent performances Provide input for Knowledge Article updates and recommend other improvement suggestions. Prepare reports and quality indicators, provide Quality results to Service Desk Leadership members, and implement continuous improvement action plans for...
- ...Role Summary The Quality Engineer will contribute to small and large-scale Agile projects by performing manual and automation testing, retesting defect fixes, and supporting code release initiatives. The role involves test creation based on provided documentation, with...
- ...What does a Quality Manager do Think of yourself as a champion for operational excellence with the responsibility of ensuring that the team consistently meets program metrics and service-level requirements for quality as set by upper management and leaders. Imagine...
- ...scores a specified number of calls each month for all clients in order to provide an overall assessment of call center and collections quality. Scores are then entered into a database for tracking and reporting purposes. Quality issues and performance measures are used to...
- ...Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy,...
- ...Job Description Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking...
- ...and procedures aligned with Canon's standards Suggest and support process improvement initiatives to maintain consistent service quality Verify accuracy and collate information required by clients Contribute to team improvement projects, including tools and...
- ...Hybrid Our Enterprise Data Office team is looking for experienced professionals to join us in Taguig with the role of Data Quality Officer . In this role you will ensure enterprise data meets standards for accuracy, completeness, timeliness, and...
- ...Greetings From LanceSoft Location: Quezon City On-site Setup Extendable Contractual Role: Quality Engineer Job Summary: Responsibilities Review and analyze system requirements. Work with QA teams to create test strategies and plans. Execute manual...
- ...QUALITY ANALYST The ideal candidate should possess: - Strong process knowledge of SD with minimum 2 years of experience - Minimum 2 years of experience as Quality Analyst - Candidate should have good Communication skills. - Candidate should know how to use excel...
- Key Responsibilities Assist in the preparation of detailed test plans aligned with the overall verification strategy. Develop and maintain test cases and test scripts for project testing phases. Execute software testing including: Sanity Testing ...
- ...Join our team as a Data Quality Analyst and help ensure the quality, accuracy, and reliability of our systems, data, and processes. You'll work on both manual and automated testing , identify defects, and collaborate with cross-functional teams to deliver high-quality...
- ...develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Job Description Quality Analyst in this role get to: Define Sutherland's reputation: Oversee and manage performance and service quality to guarantee...
- ...The Supervisor, Quality is responsible for supporting Transactional Monitoring for a single/multiple clients with multiple programs or lines of businesses within a single site and supervises all on-site Quality Evaluators who support their assigned portfolio. This position...
- ...Monitor QA Score of the assigned project • Supervise QA Analysts/Specialist • Track and act upon End customer feedback • Review Quality parameters and make changes whenever necessary in consultation with Operations • Facilitate calibrations / do client interfacing...
- ...Unify CX is looking for an extraordinary Quality Analyst to join our motivated and ambitious team. Role: Quality Analyst Work Location/Setup: Philippines | On-Site Shift Schedule: 5-day work week | Shifting Schedule | Graveyard Benefits: Day 1 HMO | Day...
- ..., operational, and personal effectiveness . Responsible for final analysis, review & approval of recommendations for improving the quality of service of Operations and maintaining high Customer Experience standards. Supports a ratio of more than 1000 frontline FTEs...
- ...We are #HIRING Be coached and mentored by experts in your field SIGN IN BONUS 30k Quality Assurance Analyst Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of...
- ...the developers testers deployment team and application management team that will maintain the application. Must have skills: sap quality management Number of years experiences needed: more than 5 years Minimum Qualifications Expert proficiency in SAP QM...