Quality Assurance - Healthcare
15000 - 20000 PhpFull-time
Gratitude Inc
Job Description
The Quality Assurance Analyst monitors and evaluates inbound and outbound customer interactions (calls, emails, and chats) to ensure compliance with quality standards. Responsibilities include documenting quality issues, reporting performance metrics, providing feedback and coaching, supporting training initiatives, sharing best practices, and mentoring junior team members. Candidates should have at least one year of Healthcare QA experience, preferably in a BPO, with the ability to work independently and analyze performance trends. College graduates are preferred, though experienced undergraduates are considered. Applicants must be available to start immediately, work night shifts (EST), and be willing to work on-site at TP Vertis, Quezon City.
Kindly answer the pre-screening questions and send as a comment while applying
Pre-Screening Notes:
•Educational attainment
•Years of experience as a Healthcare QA
•Healthcare field experience
•BPO experience :
•Are you able to start on July 13, 2026?
•Are you willing to work on-site at TP Vertis, Quezon City?
•Last drawn salary
•Expected salary
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Quality Assurance - Healthcare in Manila vacancy
20000 - 21000 Php
...Job Title: Quality Assurance- Healthcare Work Location: Vertis North, Quezon City Work Setup & Schedule: Onsite/Following EST Salary: Up to 21,000 package Start date: July 13, 2026 HC: 3 ***Note: Former Teleperformance employees are not eligible for rehire...20000 - 21000 Php
Job Title: Quality Assurance- Healthcare Work Location: Vertis North, Quezon City Work Setup & Schedule: Onsite/Following EST Salary: Up to 21,000 package Start date: July 13, 2026 HC: 3 rocesses. •Mentorship: Act as a subject matter expert, potentially...- ...Job Title: Quality Assurance Account: Healthcare Work location/Set up: TP Alphaland Shift Schedule: GY POSITION OVERVIEW: The USRN Quality Assurance Analyst is responsible for evaluating clinical transactions, documentation accuracy, and adherence...
- ...QUALITY ASSURANCE SPANISH Spanish + English | Taguig | Onsite Are you a Spanish-English bilingual professional with at least 1 year of Quality Assurance experience? Join a dynamic team where your QA expertise, analytical skills, and language proficiency can make...
15000 - 30000 Php
...Job Description We are looking for a Quality Assurance Analyst to evaluate customer interactions, monitor compliance with quality standards, and provide constructive feedback to help improve overall team performance. Qualifications College Graduate preferred...55000 - 60000 Php
Job Title: USRN QA Specialist Work setup: Hybrid/TWFH Work schedule: Shifting Salary budget: PHP 60,000 package Location: All locations in the Philippines (BGC Taguig, Cebu, Davao and Clark, Pampanga) Qualifications: • At least 1 year of bedside experience...- ...Description Quality Assurance Analyst Full Location: Pasig City - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst to join our contact center team. The Quality Assurance Analyst will be responsible for monitoring and evaluating...
- ...Start Date: ASAP Are you a seasoned Quality Management leader with extensive experience in the Healthcare BPO industry? We're looking for an Associate... ...implement, and continuously improve strategic Quality Assurance frameworks. Drive quality improvement initiatives...
- ...The Quality Assurance is responsible for ensuring that all travel-related services meet company standards, industry regulations, and customer expectations. This role focuses on monitoring processes, evaluating service quality, handling compliance, and recommending continuous...
- ...Associate Director, Quality – Healthcare BPO Location: Taguig City, Philippines Work Setup: 100% Onsite – 5 days/week Work Schedule... ...experience developing and implementing strategic Quality Assurance frameworks . ~ Experience leading client interactions...
100000 - 180000 Php
...Job Title: Associate Director – Quality (Healthcare BPO) Location: Taguig, Philippines Experience: 10+ Years Employment Type: Full... ...BPO accounts. Design and implement enterprise Quality Assurance (QA) frameworks. Develop quality measurement criteria, governance...- ...Job Title : Associate Director – Quality Job Description We are hiring an experienced... ...Director – Quality for a leading Healthcare BPO organization based in Taguig City,... ...strategies, develop and implement robust Quality Assurance (QA) frameworks, manage multiple quality...
80000 - 100000 Php
Are you fluent in Spanish and English with QA experience? Take the next step in your career and join a growing professional team! Requirements: Filipino applicants only College graduate or completed at least 2 years of college with no back subjects Proficient...80000 - 100000 Php
...Job Description: Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures for management...- ...About The Job Software Quality Assurance Specialist The Software Quality Assurance Specialist is responsible for performing quality assurance audits and ensures product integrity. The QA Specialist controls, monitors, and proposes measures to correct or improve the...
90000 - 140000 Php
Job title: Associate Director, Quality Strong BPO Healthcare experience in Quality Management is required. Purpose of the role: Reporting to the Director/VP, the Associate Director Cap dev – Quality is responsible for Strategizing, conceptualizing & implementing...- ...Job Title Quality Assurance Analyst – Digital Advertisement Location McKinley, Taguig, Philippines (100% Onsite) Shift: Shifting Schedule (TBD) Job Description We are hiring a Quality Assurance Analyst – Digital Advertisement to ensure high-quality customer...
35000 - 40000 Php
...Job Description: Quality Assurance Analyst – Order to Cash (O2C) Location: Alabang, Philippines Program: BFSI (Banking, Financial Services, and Insurance) Work Setup: 100% Onsite Shift: Night Shift; weekends may be required Salary: PHP 35,000 package...- ...About the Role We are looking for a skilled and motivated Associate Director – Quality (Healthcare BPO) to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership...
- ...Job Summary We are looking for a detail-oriented Quality Assurance Analyst to support Order-to-Cash (O2C) operations within a BFSI account. The role focuses on evaluating transaction accuracy, ensuring compliance with established processes, identifying quality gaps,...
- ...Job Title: Quality Assurance Analyst| Digital Advertisement Work location/Set up: Onsite/McKinley Shift Schedule: TBD Helpdesk Customer Support – Quality Analyst (Scope 1 and 2) Roles & Responsibilities Quality Review & Interaction Auditing •Conduct systematic...
- ...and evaluate customer interactions for accuracy and adherence to quality standards. You will drive quality initiatives, provide feedback... ...Suite (Sheets, Slides, Docs, Drive). Knowledge of quality assurance terminology, methods, and tools. Analytical, problem-solving,...
- ...Job Title: Senior Analyst - Wealth Management Quality Assurance - Uptown BGC - 3 Slots - Night Shift Company: Confidential Work Location: Uptown Bonifacio Tower 3, Taguig - Onsite Work Setup: Onsite Work Shift: Night Shift, Weekends Off Industry: Banking...
- ...The Quality Inspector is responsible for monitoring and inspecting products throughout the production process to ensure they meet established quality standards and specifications. This role involves identifying defects, documenting findings, and working with the production...
- ...We are seeking an experienced KYC Quality Check Supervisor / Regulatory Compliance Senior Analyst to lead a team of KYC Analysts... ...compliance operations. The role focuses on team leadership , quality assurance , SLA management , performance coaching , and operational...
- ...for the families we serve. This position is a technical role within the software development organization focused on assuring the quality of our development products, features, bugs & enhancements. This role must have a solid understanding of the firm’s business...
- ...Develop and execute test plans to ensure product quality. Identify issues and discrepancies in the production process. Collaborate... .... Experience Level: 1–3 years of experience in quality assurance. Skills and Competencies: Proven skills in Operations Management...
- ...Lead quality transformation at scale. We’re hiring an Associate Director, Quality for a large Healthcare BPO operation, where you’ll drive strategic quality initiatives, lead multiple QA teams, and partner with senior stakeholders to improve customer experience, compliance...
25000 - 35000 Php
...Hiring: Quality Assurance Analyst – Order to Cash (O2C) Location: Alabang, Philippines Work Setup: On-site Shift: Night shift, with possible weekend schedules Salary Package: ₱35,000 Start Date: ASAP Openings: 1 Job Summary...95000 - 100000 Php
...JOB POST TITLE: QUALITY ASSURANCE | COGNIZANT TAGUIG | ONSITE | BILINGUAL ENGLISH + SPANISH COMPANY: Cognizant LOCATION: Taguig WORK SETUP: Onsite INDUSTRY: BPO / QA / Customer Experience JOB DESCRIPTION: Cognizant Taguig is looking for Quality...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Quality Assurance - Healthcare. Be the first to apply!
