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- ...Practice: SONG I Areas of Work: Service Google CCAI, Solution and Platform Design | Level: Analyst / Consultant | Years of Exp... ...following: Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist, Insights...
- ...Sales Representative (Legal / Paralegal Contacts) Location: Remote (PH LATAM) Salary Range: (The final offer is at the clients... ...with attorneys to identify their needs and present appropriate solutions. Track interactions manage sales pipelines and ensure...
- ...Genesys Contact Center Engineer BGC Taguig | Contract | (Hybrid- Twice in week) | Competitive Salary Professional & Technical... ...-Additional Good To Have Skills: Experience with cloud-based solutions and deployment strategies. Interested If this sounds like...
- ...business change. Practice : SONG I Areas of Work: Genesys- Solution Consulting and Pre-Sales | Level: Analyst/ Consultant |... ...to excel at the role: • Ability to use technical exposure to contact center and overall customer service areas: In depth understanding...
- ...all you need to do is bring your human best. What will your story be Apply now! Learn more: Reporting to: Contact Care Oversight Manager Duty Post: Taguig Duration: 18 months Contact Care Workstream Specialist (Temporary)...
- ...testing which provides important information for treatment and management of diseases and other conditions. The position of Donor Contact Specialist is within Escreen located in the Philippines. The role is responsible in handling inbound and outbound phone inquiries...
- ...THE ROLE The Solutions Architect translates the enterprise vision into a concrete, executable plan. This role ensures the solution is technically viable, secure, and scalable, bridging the gap between strategy and implementation. CORE RESPONSIBILITIES · Creates...
- ...position. Were looking for a technical and partner-focused Solutions Engineer to join our growing team. If you thrive in fast-paced... ...~ High ownership startup mindset : You like fast learning loops shifting priorities and jumping in where needed. ~ Team-first...
- ...Description We are seeking a Solutions Architect to join our team. The ideal candidate will work closely with clients to design innovative and effective solutions that meet their business objectives. Skills and Qualifications At least 3 to 5 years of experience...
- ...established IT and Engineering firm with a 40-year history, delivering comprehensive end-to-end solutions across multiple sectors, including finance and healthcare. Position: Contact Center Sales Trainer Industry: BPO Location: Clark Pampanga Postal: 2023 Salary Offer:...
- ...joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to... ...environment, empowering our employees to be their authentic selves. Solution Engineer - Hypercare Team Overview of Job Function:...
- ...Responsibilities: Design and develop end-to-end network solutions for enterprise environments, including LAN, WAN, SD-WAN, VPN, and cloud networking Architect and implement secure authentication and access control mechanisms across network and cloud environments...
- .... We are looking for passionate and driven individuals who will help define service strategies, design and implement contact center solutions and help optimize our client’s service operations. Individuals must have good communication skills, knowledge in relevant...
- ...when-cross-origin' allowfullscreen /iframe In one sentence Contribute in technical sales process to align Amdocs Network solutions with the customer&rsquos technical and business requirements- this is a multifaceted role! What will your job look like...
- ...Job Description As the Finance Shared Service Center (FSSC) Point of Contact (POC), you will serve as a critical link between the Global Finance Process Office (GFPO) and the Shared Service delivery teams. You will ensure that global finance process standards...
- ...worlds energy needs of today while advancing a cleaner energy tomorrow. About the Role We have an exciting opportunity for a Solution Architect . This role will be based in 6750 Building Makati City. The Solution Architect role involves designing and...
- ...POSITION: Solution Architect (Technical Lead - Solution Architect Java) DESCRIPTION: Carlson Wagonlit Travel is currently seeking a Technical Lead / Solution Architect to join our team in Manila. The Technical Lead - Solution Architect is responsible for the...
- ...world's energy needs of today, while advancing a cleaner energy tomorrow. About the Role We have an exciting opportunity for a Solution Architect . This role will be based in 6750 Building, Makati City. The Solution Architect role involves designing and...
- ...The HR Contact Centre Representative is primarily responsible in providing professional service to external/internal customers contacting... ...Own each AskHR cases and resolve or negotiate win-win solutions on behalf of HR/Manulife Take a proactive role in identifying...
- ...our dedication to supporting People First. The Technology Solution Lead is an Individual Contributor role who will support the... ...the technical pieces (software and hardware) that fit in the BPO/Contact Center industry. Responsibilities: Provide Technical and...
- ...the planet. Join us and make a difference too! Role Overview: We are looking for a strategic and client-focused Training Solutions Manager to lead our corporate training business. This role is responsible for selling and managing customizable training programs...
- ...a consistent basis. Our team works together to make a difference, and we’re seeking passionate, motivated individuals to join our contact center team to help us reach our corporate goals. Position Summary: As a Contact Center Agent for our donations campaign, you...
- ...expanding industry-leading organization. We are looking for contact center agents to support inbound and outbound customer service... ...Responsibilities: Support customers handle requests provide solutions Thoroughly learn clients products and services Maintain...
- ...Description The Contact Center Associate will take inbound and make outbound calls regarding specified requests common questions and pursue one call resolution for health share members and providers. The Contact Center Associate works with all departments to ensure...
- ...Senior Manager / Career Level 6 / 14 – 20 years of experience Drive business development for the cloud contact centre transformation practice: lead proposals, solutioning, RFIs/RFPs and client pursuits across market units. Build and execute go-to-market strategy:...
- ...-edge analytics, differentiated data, technology and workflow solutions to help our customers stay ahead of the competition, pinpoint... ...relevant industry solutions, and can effectively engage with contacts across various client segments. We are loo king for: ~...
- ...people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide... .... Manages call list including verifying tracking processes contact attempts etc. Resolves systems problems that may affect departmental...
- ...Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to... ...to provide first-level support for technical issues in our contact center. You will assist customers with troubleshooting product...
- .... DUTIES & RESPONSIBILITIES: Develop and communicate a solution to deliver agreed business outcomes Design IT systems to meet... ...development and delivery, success metrics and feedback loops Top 3-5 Deliverables: Conduct initial technical assessments...
- ...business goals and technical requirements. - Collaborate with senior architects and development teams to implement architectural solutions and ensure best practices are followed. - Create and maintain technical documentation, including architectural diagrams, design...

