Get new jobs by email
- ...Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to... ...industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact...
- ...Kenvue Is Currently Recruiting For a Senior Manager, Solutions Hub Contact Center Operations - Req to Pay (R2P) What We Do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house...
- ...commercial bank that provides innovative mobile-first digital banking solutions and services to millions of Filipinos. The bank has earned over... ...presence in over 15 countries. Role Description: The Contact Center Manager is primarily responsible for overseeing and...
- ...Experience in system administration or development of either of the contact center systems including the associated technologies: Amazon Connect (AWS Lambda, Lex, IAM, CloudWatch, S3) NiCE CXOne (Studio, WFA, ACD, Mpower, Orchestrator) Genesys Engage On-Prem (URS...
- ...insurance. Together with our partners, we can also provide the right solutions for you in estate distribution and mortgage refinancing. Our... ...your family. AP/SA/16J13 The Role ~ You will supervise our contact center staff who are engaged in Cold Calling, Client Servicing...
- ...Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to... ...of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace...
- ...Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to... ...a drive to exceed targets We're looking for a goal-oriented Contact Center Sales Representative to join our fast-paced BPO contact...
- Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine... ...a Friend, and Earn a Referral Bonus! Job Summary ~ The Contact Center Quality Analyst Specialist is responsible for monitoring...
- ...business change. Practice : SONG I Areas of Work: Genesys- Solution Consulting and Pre-Sales | Level: Analyst/ Consultant |... ...excel at the role: Ability to use technical exposure to contact center and overall customer service areas: In depth understanding...
- ...Job Overview As a Solutions Architect, you will be responsible for designing and implementing high-quality technical solutions that... ...development of your architectural designs, including the feedback loop of changes over the lifecycle of the development effort...
- ...Summary We are searching for a dedicated, supportive Contact Center Supervisor who can coach and motivate call center representatives as they field calls from clients. The Contact Center Supervisor will hire employees and assist in the training process, ensuring that...
- ...Who Are We Looking For Bachelor's degree in any relevant field At least 2 years of experience in leading a team within contact center operations, or customer service—preferably in an airline, BPO, or outsourced services environment. Demonstrated experience...
- ...arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world&aposs largest corporations in the consumer electronics, finance,...
- ...per specifications. Utilize Large Language Models (LLM) in support of building guest facing applications. Work closely with Contact Center IT staff ensuring seamless integration between legacy IVR/Chat flows and self-service BOT flows. Build/support API integrations...
- ...Job Title: Contact Center Support Engineer Job Type: Hybrid (2x a week) Location: Mandaluyong City Position Type: 6 months contract... ..., Twilio, Genesys) Experience with cloud contact center solutions Familiarity with networking for voice (QoS, VLANs) Interested...
- ...be at the forefront of delivering customer experience (CX) and contact center transformation initiatives . Working with leading... ...enhance customer journeys. Participate in pre-sales activities—solution demonstrations, RFP/RFI responses, proofs of concept, and storytelling...
- ...practitioners, and Accenture will support you in growing your own tech stack and certifications. We are looking for a versatile Enterprise Contact Center Support Specialist to maintain and support a wide range of our critical business and communication platforms. The ideal...
- ...Description We are seeking a Contact Health Center Associate (Agent) to join our team. The ideal candidate will be responsible for providing high-quality customer service and support to our clients and customers. The role requires excellent communication skills, a strong...
- ...We are seeking a dedicated and people-focused Supervisor to lead a team within the United States HR Operations Tier I Contact Center, part of our Global HR Shared Services function. This role will be responsible for supervising the day-to-day service delivery of Tier...
- ...Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine... ...Earn a Referral Bonus! Job Summary ~ The Supervisor, Contact Center is responsible for the for supervising the daily operations...
- ...Build and maintain strong relationships with prospective and existing clients. Serve as the main point of contact for client inquiries and solutions. ~ Solutions-Based Sales Assess client needs and develop tailored solutions. Collaborate with internal...
- Step into a role beyond the typical call center where you'll serve as a trusted advisor for customers seeking clarity on medication side effects , guiding them through a consultative, patient-first conversation . Leverage your medical knowledge to ask the right...
- ...Job Title: AI Solutions Architect Account Name: N/A - Internal Salary Package: PHP 60,000.00 to 70,000.00 Every superhero... ...integrations) (preferred but not required) Familiarity with CRM, contact center, or support automation systems (preferred but not...
- ...to our partners by leveraging our empowered teams, innovative solutions, and technologies. Our Manila and Cebu, Philippines Team is... ...Consulting role, with expertise in Genesys Cloud CX or similar contact center platforms. ~ Skilled in giving live demonstrations...
- ...DELIVERABLES Architect end-to-end solutions for the squad in the Core Tribe to address the business requirements Contributes to the high-level design (HLD) from the architecture blueprint, and creates the low-level design (LLD) using of reusable assets from Centers...
- .... DUTIES & RESPONSIBILITIES: Develop and communicate a solution to deliver agreed business outcomes Design IT systems to meet... ...development and delivery, success metrics and feedback loops Top 3-5 Deliverables: Conduct initial technical assessments...
- ...impact We have an exciting opportunity to join the Geospatial Solutions team as a Data Solutions Specialist who can take on the role of... ...process (for example, you require the application form in a different format), please contact the team via Careers Support....
- ...JOB SUMMARY: As part of the Solutions Consulting and Architecture group, this role leads the opportunities and works collaboratively with sales, portfolio and product management, and professional services teams to drive digital transformation initiatives and business...
- ...Engagement : Permanent | Direct Employment Work Location : Pasig City Work Shift : Morning Work Setup : Hybrid The IT Solutions Engineer will be instrumental in delivering and supporting high-quality IT solutions for hosting services. Leveraging a strong...
- ...Job Title : Senior Contact Center Platform Engineer Location : Mandaluyong, Robinsons Cybergate Tower 2 1550 Work Schedule : Hybrid, 2x RTO Shift Schedule: Shifting Schedule Position Type: 6 Months Contract Desired Qualifications : Expertise in both Cloud...