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- At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we’d encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply...
- ...SUMMARY The Cisco Contact Center Engineer is responsible for leading all phases of Contact Center projects from a technical level:... ...code Experience with Webex Contact Center, Connect, and AI Agent Experience configuring Contact Center related bots Experience...
- ...Operations in ING’s largest shared services organization (ING Hubs Philippines) is growing rapidly – delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner, and Employee experience while keeping the...
- ...Role Overview The Contact Center Architect is responsible for designing and delivering scalable, cloud-based customer engagement solutions across voice and digital channels. This role focuses on developing architecture for conversational platforms such as IVR, chatbots...
- Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current...
775000 $ per day
...point for complex incidents, drives root cause analysis, and mentors junior engineers to maintain high service quality across contact center operations. Roles and Responsibilities: • Lead L2/L2.5 support for Genesys Cloud across voice, chat, email, and messaging...Accenture
Mandaluyong15 days ago- We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its...
- We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its...
- ...Job Description The Customer Service Team Member is the first point of contact for customers, for delivering exceptional service and support. This role involves handling inquiries, resolving issues, and maintaining customer satisfaction across various communication...
- ...Job Title: Outbound/Inbound Call Center Agent – Donations Campaign Location: Remote Employment Type: Full-time About Us: Phil... ...we’re seeking passionate, motivated individuals to join our contact center team to help us reach our corporate goals. Position...
775000 $ per day
...As part of these, you will drive the following: Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist, Insights CX and knowledge/experience on Google Gen AI product suite like Vertex AI, Google Gemini, Decibel...Accenture
Taguigmore than 2 months ago- Press space or enter keys to toggle section visibility The Service Center Agent is responsible for managing all service centre activities, including the accurate processing of both incoming and outgoing calls, to ensure guest satisfaction. This role involves...
- ...experiences for millions of travelers worldwide. How You’ll Shine You’ll represent Travel + Leisure at the very first point of contact—turning curiosity into confidence and interest into unforgettable travel experiences. Engage prospective guests through inbound...
12000 $ per year
...assurance Requirements: High school diploma or equivalent (Bachelor’s degree is a plus) Previous customer service or call center experience preferred, but not required Strong communication and problem-solving skills Ability to work independently and...- Provides support to inbound callers, which may include use of standard scripts and specific guidelines and procedures, to handle queries or close sales. Seeks help and/or escalates issues/queries when it is appropriate to do so to help resolve customer issues expeditiously...
775000 $ per day
...Framework: Leading-edge expertise in implementing multichannel center applications using Genesys tools including Composer, Designer,... ...to excel at the role: • Ability to use technical exposure to contact center and overall customer service areas: In depth understanding...Accenture
Taguigmore than 2 months ago- ...and implementation of new hire and on-going learning content, as well as the creation of knowledge management content, for the Contact Center within the Service Operations organization. Job Requirements: At least Highschool Diploma ; Bachelor's Degree holders will...
- ...experience preferred ~ BI reporting experience preferred ~ Oracle experience preferred Job experience ~ Two years contact center experience required ~ One year predictive dialer administration (or similar) preferred ~ One year consumer collection...
- ...and implementation of new hire and on-going learning content, as well as the creation of knowledge management content, for the Contact Center within the Service Operations organization. Job Requirements: At least Highschool Diploma ; Bachelor's Degree holders...
- ...Confident on the phone and cool under pressure? This part-time role puts you at the center of fast-paced auction activity—making critical outbound calls, delivering clear info, and keeping everything on track. About the Company: This is a full time role with a partner...
14000 - 17600 Php
...Be part of a passionate team and create opportunities! CALL CENTER AGENT - PERMANENT WFH Starting salary: PHP 14,000 - 17,600 per month Job Description: Outbound calls for surveys, lead generation, event invitation and/or sales. Inbound calls to resolve customer...ConnectUs Marketing Solutions Inc.
Makati2 days ago- WE’RE HIRING! | Teleperformance Philippines Join Teleperformance build your career in the healthcare BPO industry! Hindi na kailangan pumunta ng site lahat ay Virtual Process na! Same day process and same day result ? Kaya ano pang inaantay nyo Apply na. ? Location...
- Work On-Site Setup Phone call - Screening Virtual/On-site Interview Job Qualifications Project Cherry - Shs Graduate, 2nd year completed, College Graduate- with or without exp. Pr. Juggernaut - Shs Graduate, 2nd year completed, College Graduate - With 6 months...
775000 $ per day
...clients. We are looking for passionate and driven individuals who will help define service strategies, design and implement contact center solutions and help optimize our client’s service operations. Individuals must have good communication skills, knowledge in...Accenture
Taguigmore than 2 months ago6 - 10 $ per hour
...MUST READ THIS JOB POST FULLY BEFORE APPLYING We're hiring 20 full-time, high-performing Call Center Agents with excellent English and a strong background in sales, customer service, or appointment setting. This is a remote role for serious, hungry professionals...- ...part of these, you will drive the following: Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist, Insights CX and knowledge/experience on Google Gen AI product suite like Vertex AI, Google Gemini, Decibel...
8400 $ per year
...of customer interactions Follow scripts and company procedures where required Requirements: Prior experience in a call center or customer service role is preferred Clear and confident English communication skills (spoken and written) Ability to handle...- ...the Job: We are looking for passionate and driven individuals who will help define service strategies, design and implement contact center solutions and help optimize our clients service operations. Individuals must have good communication skills, knowledge in relevant...
15500 - 18900 Php
...CALL CENTER AGENT (ON-SITE BATANGAS CITY) Starting salary package for Probationary: PHP 15,500 - PHP 16,500. Starting salary for Freelance Setup: Up to PHP 18,900 per month. Job Description: Outbound calls for surveys, lead generation, event invitations, and...ConnectUs Marketing Solutions Inc.
Batangas City, Batangas2 days ago775000 $ per day
...management or technically relevant occupation, experience in Contact Center or telephony industry. Experience in leading at least 1 CCaaS... ...a must (which involves integration with CRM as well as Agent screen pop) + Consulting experience Non- Executive Level...Accenture
Taguigmore than 2 months ago
