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- ...diffuse difficult situations with customers, and handles issues that cannot be solved at the CSO/ESO/ OCO level. # Accomplish the Contact's Center performance standards by modeling the highest level of professionalism, communicating job expectations, planning,...
BDO Unibank
Cebu4 days ago - ...Responsibilities: Design an integrated enterprise solution roadmap positioning assigned technology that meets the client’s needs and allows for sales margin and revenue. Serve as the Technical Lead during project implementation until turnover Appropriate & holistic...
Integrated Computer Systems, Inc.
Cebu3 days ago - ...Overview The Customer Solutions Engineer is responsible for delivering technical support and innovative solutions to enhance the customer experience. This role involves working closely with clients to understand their needs, designing customized solutions, and ensuring...
DITO Telecommunity Corporation
Cebu1 day ago 200 Php per day
...transforming high-level vision into functional, market-leading SaaS solutions. This role exists to own the full product lifecycle—bridging... ...health and feature performance. Use customer feedback loops and performance metrics to drive continuous product iterations....GoTeam
Cebu3 days ago- ...standard for automotive excellence. Every vehicle we deliver, every solution we offer, drives progress for businesses and individuals alike.... ...any questions or concerns about how your personal data is used or stored, please contact us at ****@*****.*** ....
- ...standard for automotive excellence. Every vehicle we deliver, every solution we offer, drives progress for businesses and individuals alike.... ...any questions or concerns about how your personal data is used or stored, please contact us at ****@*****.*** ....
- ...time queue management. This role serves as the central point of contact for all real-time updates and is accountable for responding to... ...skills; Amenable to work on the night shift/shifting schedule; Solutions minded and results oriented ; Excellent working ethics Abilities...
- ...Comprehensive Customer Support: You will be the first point of contact for our valued customers. It will be your responsibility to address... ..., patience, and professionalism, swiftly providing appropriate solutions and alternatives to the situation. Additionally, you will...
- As a Business Solutions AI Engineer, you are responsible for supporting the planning and execution of business development strategies... ...Cebu-based applicants will be entertained Qualified applicants will be contacted through text, call, or email by our Recruitment Team.
Proweaver, Inc.
Cebua month ago - ...and reports are run without a hitch. Need to keep clients in the loop after a sale? You’ve got it covered with consistent follow-ups... ...and thrive in a remote work environment. You’re flexible, solutions-focused, and always ready to jump in where needed Social...
- ...improvements. Key Qualifications: Active employment at Hbiz Solutions as a Clinical Appeals Specialist for at least 1 year (internal... ...the Clinical Quality Assurance team, and candidates will be contacted for interviews based on suitability. We encourage all...
- ...implement internal rewards or employee programs within the unit for retention & growth. Contact point for the business on any issues and/ or concerns and proactively provide solutions. Manages internal updates/communication within the unit. Encourages people to...
- ...leads Translate HR and business requirements into scalable BHR solutions Manage system upgrades, feature releases, testing, and... ...acquisitions, and system enhancements Act as the primary point of contact with BHR and integration vendors Create and maintain...
70000 - 90000 Php
...Start architecting. We are looking for systems thinkers to join a highly selective 2-Year Paid Residency at ASG Platform. Role: AI Solution Architect - Pay: ₱70,000 - ₱90,000 / month (Initial Stipend) - Location: 100% Remote (PH-Based) - Hours: 9:00 AM - 7:00 PM...ASG Platform
Cebua month ago- ...Company Overview VenturEd Solutions, a software company headquartered in Tampa, Florida, is a leading provider dedicated to empowering... ...Employee Support Inquiry Handling: Acting as the point of contact for employees who have questions about their payslips, tax...
VenturEd Solutions
Cebu3 days ago - ...Publishing Consultant plays a vital role as the first point of contact with the company, helping authors understand the publishing industry... ...prospect’s situation, how you uncovered their needs, and the solution you recommended. # Tell us about a specific sales or...
Tellwell Publishing
Cebu2 days ago - ...Partner Management & Success Serve as the primary point of contact for assigned partners, maintaining open and productive communication... ...and work with partners and internal teams to implement solutions. Build long-term partnerships through trust, collaboration,...
RedDoorz
Cebu4 days ago - ...Communication skills - clear verbal and written communication with clients, legal counsel and internal contacts. 3. Problem solving - developing practical solutions for delinquent accounts. 4. Conflict management - handling sensitive or difficult client situations professionally...
Palawan Group of Companies
Cebu2 days ago - ...with the Admin team to implement both code-based and declarative solutions Troubleshoot bugs and resolve issues, ensuring system... ...cover letter! Please note that we will review applications and contact candidates on a rolling basis. The earlier you apply for this opportunity...
Scape Australia
Cebu2 days ago - ...management. ~3+ years delivering AI/ML or Large Language Model solutions. ~ Experience with multi-tenant SaaS platforms and cloud... ...and automation. Nice to Have ~ Experience in BPO or contact center AI solutions. ~ Knowledge of MLOps / LLMOps...
- ...the bank's sales targets by offering customer-centric financial solutions that align with the unique needs and aspirations of the clients... ...this client-facing role, you will serve as the main point of contact, forging strong and lasting relationships with customers. Your...
- ...breakdowns or accidents Coordinate troubleshooting and recovery solutions (replacement vehicles, towing, etc.) Maintain clear... ...Experience Required Essential: Previous experience in a contact centre or customer service environment Strong communication...
Smartsourcing
Cebu1 day ago - ...What you will be doing: This position resides in the Customer Solutions team focused on any customer facing solution - across all... ...leading sales and sales‑improvement initiatives in a call center/contact center environment ~ Demonstrated background in driving customer...
Asurion
Cebu2 days ago - ...business opportunities. Build and maintain strong client relationships. Understand client requirements and recommend ERP/enterprise solutions. Lead presentations, proposals, pricing, and contract negotiations. Manage the full sales cycle and support smooth handover to...
HR Network Inc
Cebumore than 2 months ago - ...in any relevant field. Minimum of 5 years’ experience in a Contact Center or Customer Service role within the local banking industry... ...the ability to identify inefficiencies and implement effective solutions. Excellent analytical, problem-solving, and decision-making...
BDO Unibank
Cebu3 days ago - ...RESPONSIBILITIES Handles and participates in special projects of the Contact Center that will improve productivity, increase the sales... ...Life Case Management and SLA Report C. Enabling new technology solutions and process improvement initiatives; 1. Defining the problem...
BDO Unibank
Cebu4 days ago - ...end workforce planning and real-time management for the bank’s contact center. The role ensures optimal staffing, efficient resource utilization... ...identifies risks and opportunities, and implements data-driven solutions to balance customer experience, employee productivity, and...
EXL Service Philippines, Inc.
Cebu4 days ago - ...and global clients through high-quality recruitment and talent solutions. The Recruitment Manager leads the Philippines-based recruitment... ...company policies and processes Act as the primary point of contact for recruitment operations in the Philippines Promote an open...
The 360 Companies
Cebu1 day ago 22000 - 27000 Php
...Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu Responsibilities: • Gathers prospective clients' contact details through research and keep record of them in the sales CRM • Makes cold calls, follow-ups with health-care clinics,...- ...respiratory conditions. Their mission is to make innovative treatment solutions more accessible for physicians, clinics, and distributors... ...Resourceful and persistent — thrives on finding the right contact and breaking through gatekeepers. Confident communicator with...
