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- ...Professional Services Contact Center Engineer Say hello to possibilities. It's not everyday that you consider starting a new... ...to customers by ensuring that the full benefits of the proposed solutions are being delivered to them. The Professional Services Contact...
- ...elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Conducts appropriate meetings/workshops to elicit/understand and document the business...
- ...Oxley) and security regulations. • Performs monthly and quarterly SOX testing. • Interacts with internal departments to deliver solutions. • Interprets and presents data and conclusions to management as needed. • Improve methodologies used in the job. • Other...
- ...Job Description Contact Center Team lead The Customer Service Team Leader supervises and guides a team of customer service representatives for high-quality service delivery. This role involves monitoring performance, coaching team members, resolving escalated...
- ...same, a place where employees know they can thrive. The Zoom Contact Center Senior Consultant is responsible for the overall... ...Configuring and deploying Zoom Contact Center, WFM, QM, and AI solutions in customer environments Implement high-complexity projects...
- Job Description: Provide detailed and comprehensive support/expertise to a specific area of the business by taking on responsibility for tasks of an organizational process or operational nature. Interact with INGs clients through chat (live or otherwise) voice or...
- ...company that's growing at 30+% annually and we're expanding our Solutions Engineering Team to make sure we stay ahead of the competition.... ...) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™(MVP...
- ...Education Desired : Bachelor of Business Administration As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and...
- ...The Contact Center Lead plays a pivotal role in Manulifes Unassigned Customer Management... ...Completion Confirmation Ensure CSRs close the loop with proactive client updates.... ...potential lapse indicators and ensure proactive solutions. Value Reinforcement Coach CSRs to highlight...
- ...Security: Implement advanced security controls including Human-in-the-Loop protocols to ensure responsible and compliant AI operations. -... .... If the country/region youre applying in isnt listed please contact your Recruiting Partner. Required Experience: Staff IC...
- ...Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail... ..., telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents,...
- ...next - together! We are looking for a self-motivated SENIOR SOLUTION CONSULTANT to join our Asia Presales team, to support our... ...receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer...
- ...Role Overview The Solutions Consulting Manager will play a critical customer facing role at Nexright, owning end-to-end presales... ...Engagement Serve as the primary technical point of contact for customers Lead customer workshops, requirement discussions...
- The Talent Solutions Specialist works alongside the sales team to validate talent in real time and accelerate deal closure. You'll join... ...hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
- Summary Of Responsibilities To respond to medical information queries/product quality complaints/general queries that may be received over the telephone call, email, fax etc. Receive information, record, and report Adverse Drug Reaction in timelines (according to...
- ...reports. S/he may be seconded to a client's office to perform tasks as assigned and will be directly supervised by the client contact. Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all...
- ...community with empathy and a growth mindset to build innovative solutions to achieve remarkable results. We foster a safe space for... ...Ltd, No:185/4, Havelock Road, Colombo 05 E-mail your CV to [HIDDEN TEXT] along with the contact details of two non-related referees...
- ...within you. So, what's the role all about The Technical Solutions Engineer is a customer-facing, billable role responsible for delivering... ...assistants, and other CXone digital solutions, for enterprise contact centers. The position combines technical and business...
- ...joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to... ...environment, empowering our employees to be their authentic selves. Solution Engineer - Hypercare Team Overview of Job Function:...
- ...Position Title: Solutions Architect Job Summary: To deliver high-quality solutions documents within a defined timeline and budget. To analyze and assess organizational requirements, making recommendations regarding technology, and designing systems that tie together...
- ...Description: As a Financial Solutions Consultant, you will act as an ambassador of FWD to the clients of our partnered bank by helping them celebrate living. Similarly, you will be involved in the implementation of strategic initiatives to build and maintain cordial...
- ...joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to... ...our employees to be their authentic selves. The Technical Solutions Specialist is responsible for diagnosing and resolving complex...
- ...Manulife across Canada, Asia, and Europe, and primary as John Hancock in the United States, we offer financial advice and insurance solutions. With over 38,000 employees and serving over 35 million customers, we are dedicated to making people's decisions easier and lives...
- Summary of Responsibilities: To respond to medical information queries/product quality complaints/general queries that may be received over the telephone call email fax etc. Receive information record and report Adverse Drug Reaction in timelines (according to the...
- ...firsthand our dedication to supporting People First. Technology Solutions Analyst About TaskUs: TaskUs is a provider of outsourced... ...technical pieces (software and hardware) that fit in the BPO/Contact Center industry. Responsibilities: Provide Technical...
- ...global teams. Role Overview Reporting to the Director of Solution Architecture, and as a key member of the Pre-Sales team, the CCaaS... ...discussions. Continuously enhance knowledge of: Contact Center & IP Telephony (Google, Cisco) CRM Platforms (Salesforce...
- ...Hybrid Our Information Technology team is looking for experienced professionals to join us in Makati City with the role of Solutions Designer . In this role you will design and document technology solutions that address complex business needs acting as a strategic...
- Job Description Be the go-to person for questions on digital channels technical questions, including campaign best practices, tracking and measurement Collaborate with Online Marketing team for technical support on brand partnership campaigns - be in charge of all...
- ING Hubs Philippines (ING Hubs PH) is a part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working at ING Hubs PH means working with the most diverse workforce where no ...
- ...that delivers the same experience every day, but a place where once in a while, you wake up with a burning desire to implement a new solution and to test the heck out of it. This means that people who think sucking up to the boss or being a yes-person is the path to...