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- ...commercial bank that provides innovative mobile-first digital banking solutions and services to millions of Filipinos. The bank has earned over... ...presence in over 15 countries. Role Description: The Contact Center Manager is primarily responsible for overseeing and...
- ...Experience in system administration or development of either of the contact center systems including the associated technologies: Amazon Connect (AWS Lambda, Lex, IAM, CloudWatch, S3) NiCE CXOne (Studio, WFA, ACD, Mpower, Orchestrator) Genesys Engage On-Prem (URS...
- ...business change. Practice : SONG I Areas of Work: Genesys- Solution Consulting and Pre-Sales | Level: Analyst/ Consultant |... ...excel at the role: Ability to use technical exposure to contact center and overall customer service areas: In depth understanding...
- ...per specifications. Utilize Large Language Models (LLM) in support of building guest facing applications. Work closely with Contact Center IT staff ensuring seamless integration between legacy IVR/Chat flows and self-service BOT flows. Build/support API integrations...
- ...Role: Solution Design Manager Location: Picadilly Site, BGC Work Setup & Shift: Onsite | Day Shift Job Summary The Pre-Sales Solution Architect, Mid-Market is a customer-facing role responsible for designing, pricing, and delivering...
- ...DELIVERABLES Architect end-to-end solutions for the squad in the Core Tribe to address the business requirements Contributes to the high-level design (HLD) from the architecture blueprint, and creates the low-level design (LLD) using of reusable assets from Centers...
- ...Responsibilities: Product Solutions Designer/Managers are responsible for the development and delivery of new products and services as well as improvements to existing products and services. Manage the product design and development team, create processes and mechanisms...
- ...leader in data and analytics, providing a broad range of investment solutions and indices, trading workflow, capital market and wealth... ...what it's used for, and how it's obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment...
- ...Key Responsibilities: Design and deliver integration solutions using Azure Cloud Systems and enterprise data warehousing. Collaborate with business stakeholders to identify requirements and deliver optimized, secure solutions. Assess vendor software and...
- ...JOB SUMMARY: As part of the Solutions Consulting and Architecture group, this role leads the opportunities and works collaboratively with sales, portfolio and product management, and professional services teams to drive digital transformation initiatives and business...
- ...clients. We are looking for passionate and driven individuals who will help define service strategies, design and implement contact center solutions and help optimize our client's service operations. Individuals must have good communication skills, knowledge in relevant...
- ...Roadmaps, Troubleshooting, Debugging, Support on Service Assurance LLD creation The Interdivision Automation Task Force (IATF) Solutions Architect will design future proof solutions adhering to the long term initiative of the Network Technical Group - to automate, consolidate...
- ...individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation....
- ...Position Overview: We are seeking an experienced Genesys Solutions Consultant to join our IT team. This role partners closely with... ...role, with expertise in Genesys Cloud CX or similar contact center platforms. ~ Skilled in giving live demonstrations and...
- ...We are seeking a Data Solutions Architect to design and lead the implementation of our enterprise-wide data platforms and integration frameworks. In this role, you will define how data flows across our systems, ensuring interoperability between tools and enabling a scalable...
- ...About the Role We are seeking a Solutions Architect with a strong development background to shape, design, and support the delivery of our next-generation Freight industry platform. This platform will be used by Freight Forwarders to manage and optimise their operations...
- ...simplify talent acquisition, modernize HR workflows, and accelerate workforce productivity. Rival is looking for a Technical Solutions Enginee r to design, develop and support robust technical solutions that drive efficiency and innovation across the organization....
- ...VPC). Collaborates with the DM team to manage configurations, monitor performance, and address issues related to cloud-deployed solutions. Ensures cloud deployments follow enterprise security and scalability standards. System Support and Maintenance Provides...
- ...About the job As an IT Solution Architect, you will lead the design and optimization effort on a variety of projects in a highly collaborative, fast-paced environment. Your role is to recommend solutions to business requirements based on existing application design...
- ...Job Summary We are looking for an accomplished and strategic leader to direct large-scale contact center operations in the financial services sector. This role requires deep expertise in bank operations (preferably collections) and customer service, with proven ability...
- Job Overview Under supervision, provide support enabling the accurate and timely payment administration to our network of project sites. Perform duties in accordance with IQVIA Finance Standard Operating Procedures (SOPs), Sarbanes-Oxley Controls and Unit Service Level...
- ~ Develop architectural assessments, strategies, and roadmaps for Oracle HCM applications. ~ Provide architectural solutions and designs to implement scalable, secure and high performing Oracle HCM applications. ~ Work closely with Enterprise Architects and Technical...
- ...HQ BGC Taguig City Application Duration: This job posting will remain open until the vacancy is filled. IT Business Solutions Manager This role champions the performance and evolution of key applications within the Virtual team's portfolio,...
- ...your human best. What will your story be Apply now! Learn more: Reporting to: Merchandising Strategy & Solutions Manager Duty Post: Taguig City Merchandising Design & Solutions Strategy Specialist The Merchandising Design and...
- ...Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value...
- ...Job Title: AI Technical/Solution Architect Category: Software Development/ Engineering Work set up: Taguig (preferrably 1-2 days/week onsite but will consider if they prefer a remote job) Work shift: usually Mid-shift (1pm Night shift Salary budget: Up to Php...
- ...ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank. The Solutions Engineer will work closely with the sales and product teams to design, present, and demonstrate technical solutions to prospective...
- ...Quality assurance of client-facing documents, including both proposals and methodology literature, to ensure the solution proposed by the organization meets the clients' requirements, and that the proposed solution can provide the client deliverables necessary. The majority...
- ...office, BGC Taguig City Application Duration: This job posting will remain open until the vacancy is filled. D&IT Business Solutions Analyst What this role is about The D&IT Business Solutions Analyst plays a pivotal role in running and enhancing...
- ...About The Role We are seeking a visionary and strategic Head of Product Solution Design to lead our end-to-end product design function. This role will oversee our talented team of UX/UI designers, researchers, and product design strategists. You will be responsible...