Helpdesk jobs

Job Responsibilities: ● Follow standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications...

 ...diagnostic techniques and pertinent questions. 3. Determining the best solution based on the issue and details provided by customers. Helpdesk Support Qualifications: 1, Education: A bachelor's degree in computer science, information technology, or any related field. 2... 

∙ Minimum 3 years’ experience specializing in managing Technical Support or equivalent. ∙ Minimum 5 years’ experience with Hardware/Software troubleshooting especially on Microsoft Products ∙ Candidate shall have deeper understanding on Desktop Engineering, tools, and...

Go further with NEKSJOB! Are you ready to move your career forward? At NEKSJOB, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.  We believe that small ...

• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. • Answers simple to complex questions about installation, operation, configuration...

Are you excited about delivering outstanding customer service? We're hiring a Customer Service Representative in Pasig-Ortigas. The role is for our Logistics account. Your Key Responsibilities: Assist customers with inquiries, concerns, and requests related to logistics...

User Account Coortdinator Duties and Responsibilities. - Address & properly respond to user inquiries / requests via the different channel available - Perform first contact resolution for specific request or incident if applicable - Log & monitor status of IT Infrastructure...

 ...from Home Set up, Not a Hybrid Set up Hours: 8:00pm-5:00am, Mondays-Fridays We are URGENTLY looking for: Level 1, 2 & 3 Helpdesk & IT Support Salary Range: Level 1_Php30,000-40,000 Level 2_Php40,000-50,000 Level 3_Php50,000-90,000 Job... 

 ...Windows, macOS, Linux), networking, IT service management tools. Communication Skills: Strong verbal and written communication. Customer Service: Customer-focused, patience, interpersonal skills. Experience: Previous helpdesk or IT support experience preferred.... 

 ...PowerBI, SQL and Cloudera basic task and monitoring Ideal Profile ~ Warm bodies that will be assigned in Head Office ~ Level 1 Helpdesk support ~ Experience and knowledge in Service desk plus application ~ Advanced knowledge in MS Application ~ Diagnose and... 

JOB DESCRIPTION: Act as POC for any issues or request Act as a subject matter expert for IT systems, applications, and tools. Provide expert-level technical support and troubleshooting for complex IT issues across hardware, software, and network systems. Analyze...

 ...Job Opening IT Helpdesk Job Industry Outsourcing/Offshoring Job Type Full-Time Experience Level Associate Date Posted 2024-04-26 Job Location Don Carlos Palanca Makati 1229 NCR Philippines Company Information Cooee... 

 ...Qualifications: Residing in Quezon or Ortigas At least 1 year experience in customer service Has experience with helpdesk tools, preferably Zendesk Proficiency with Google Workspace and Mac OS Willing to be in a hybrid work environment,... 

Pampanga, PH Full-Time Job Title: IT Helpdesk Job Type: Full - Time Location: On-site | San Fernando, Pampanga   MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs... 

Job Description ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible. Why Join Us? DISCOVER UNLIMITED JOB POSSIBILITIES CONVENIENCE One ...

This is a remote position. SUMMARY The ideal candidate will have a thirst for knowledge and growth, a passion for solving problems, helping others, and embodying our core values of excellence, integrity, innovation, and a servant's heart. As a Support ...

Duties and Responsibilities 1. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps via phone or e-mails. 2. Improves client references by writing and maintaining documentation. 3. Create service tickets...

JO 13684 | Helpdesk Manager Status: Full-time / 40 hours per week Schedule: 7:00 AM – 4:00 PM Manila Time Why choose Remote Staff? ~100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance. ~15 years in the remote...