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- ...This acts as the top tier of support for the client's Internal IT and reports to an Internal IT manager. This role works within the... ...issues. The resource must deliver exemplary customer service and technical advice to the leadership and/or decision makers. They are...
- ...Role Summary The IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing... ...incident and service request tickets, troubleshooting technical issues, and ensuring timely, high-quality support across multiple...
- ...Summary We are seeking a highly capable and motivated IT Support Specialist to provide reliable technical assistance to our internal staff and customers. In... ...systems, and networks ~ Proficiency in IT helpdesk and ticketing systems (e.g., Freshservice, SysAid)...
- ...Job Description As a Technical Support Helpdesk Representative, you will be responsible for providing technical assistance and support to customers... ...to software, hardware, network connectivity, and other IT systems. Walk customers through problem-solving steps via...
- ...Position: IT Helpdesk Support Location: Cebu IT Park, Cebu City Job Type: Full-time (Onsite/Office) Position Summary The Helpdesk Support serves as the first point of contact for all technical incidents, service requests, and inquiries raised by managed customers...
- ...Overview ~ RecruitGo is looking for a dedicated and proactive AV Technical Helpdesk Support professional to join our national support team. In... ...support, or customer service roles — ideally with AV or IT systems. Strong communication skills and a customer-first mindset...
- ...Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform troubleshooting... ...level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution...
- The IT Technical Lead will work closely with the stakeholders to gain in-depth of the company's over-all strategy, and roadmap to improve efficiency within the team. Ensure development task requested by stakeholders are delivered with quality in production and meet the...
- ...animations, and charts to enhance user understanding. Standardize technical content across platforms and media. Edit documentation and... ...least graduate with a Bachelor's Degree in Business, Communication, IT, or any related course. Related Work Experience – At least 2-...
- Qualifications: At least 1 year of experience in Hardware and Software troubleshooting Required Skills: Virtual Machine, Imaging, HW/SW Troubleshooting Knowledge of IOS and Android OS Requirements: Fresh graduates are welcome to apply Willing to be trained Location...
- ...Greetings from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies... ...for the below position: Role: L1 Service Desk/Help Desk/Technical Support Mode: Full time - Independent Contractor - minimum...
- ..., or related field With at least 6 months of relevant work experience as an IT/MIS Knowledgeable in Computer systems, computer networks, and IT troubleshooting Can provide technical support and solve problems Effective decision making Responsibilities...
- ...Job Description The ICT Officer is responsible for providing day-to-day technical support and ensuring the smooth, secure, and reliable operation of the companys information and communication technology systems. The role covers user support, systems and account administration...
- ...stability, and teamwork. As the business expands, we seek to hire an IT Helpdesk Technician I to join our growing company. Job... ...first point of contact for internal an external customers seeking technical assistance; contact can be made by phone or ticket submission...
- ...to networks, computer systems, hardware, and software Provide technical support to customers for the companys software products and... ...language to assist customers in troubleshooting. Perform other IT-related duties as assigned. Requirements Bachelors degree or...
- ...WERE HIRING FOR AN IT HELPDESK TECHNICIAN AT PHILIPPINES! Excis is a global IT support leader globally driven by innovation and... ...proactive IT Helpdesk Technician to deliver exceptional first-line technical support to our internal users and clients. The ideal candidate...
- ...Professionals, Inc. (IPI) is a leading provider of high-quality IT services, IT-enabled back-office solutions, and products in the... ...Role Description This is a full-time on-site role for an IT Technical Recruiter (Mid-Level) based in Quezon City. The recruiter will manage...
- ...Job Title: Technical Representative, IT Operations (TCF) Job Description Technical Representative, IT Operations (TCF) The Technical Representative, IT Operations (TCF) works within established procedures with a moderate degree of supervision and provides...
- ...Graduate of any Technical or IT-related courses (such as BS Computer Engineering, Electronic and Communication Engineering, Electronics and Computer Technology, Computer Science and Information Technology) Must be proficient in internet usage, Microsoft Office products...
- ...the Role: We’re seeking a proactive L1 IT Support professional to assist with... ...Responsibilities: - Provide first-level technical support for hardware, software, and network... ...least 1 year of experience in IT support or helpdesk role - Basic knowledge of computer...
- ...connect and communicate with brands. Job Responsibilities What will your normal day look like: The IT Helpdesk Technician be part of a highly technical engineering team responsible for architecting and delivering solutions. This role will be a unique blend of...
- ...Details: Job Description Provide technical end-user support via telephone, email, or web chat. Provide restorative or maintenance... ...Requirements Details: Bachelor's degree or vocational in IT-related courses is a plus. Minimum of completed two (2) years...
- ...Job Description Premier Helpdesk API Analyst! We're looking for GDS specialists to provide guidance and technical support to our frontline customer service across the full... ...looking for the best thinkers to help us do it. We're hiring right now for a Premier Helpdesk...
- HelpDesk Analyst Position Description Job Responsibilities Your main responsibilities... ...issues. . Problem Resolution: Resolve technical issues promptly and efficiently, either... ...service tickets or incident records in the IT service management (ITSM) system,...
- ...Ensure our internal users have their IT issues resolved. This includes onsite and... ...prompt resolution Own it End-to-End in technical capabilities Administration, planning... ...Qualifications Minimum of 2 years experience in helpdesk or 1st level support with hands-on...
- ...or Remote within APAC (China time zone preferred) Department: IT/UX (Developers, QA Engineers, Product/Project Managers, UI/UX... ...Employment Type: Full-Time About the Role We are looking for a Technical Project Manager to lead complex digital and e-commerce projects...
- ...diagnostics. This is N OT a desktop support or general IT helpdesk. Not a Fit If Your Experience Is Desktop or Microsoft support... ...a Network and VoIP Support Engineer, you are the first-line technical support for our clients. This role is responsible for...
- ...plans, phone coverage, and AHOD initiatives Generates a variety of standard and ad hoc reports for management regarding Global Helpdesk operations Develops team members by setting aggressive goals, rewarding progress, and holding team member and self accountable...
- ...to resolve end-user problems Able to resolve account specific technical, customer, end-user issues Responds to end-user problems... ...Requirements Details: Bachelor's degree or vocational in IT-related courses is a plus. Minimum of completed two (2) years...
- ...distribute various customer service reports, as necessary. Assist with the training of new hires and temporary employees. Provide technical guidance and training to junior associates. Gather and analyze data to identify and solve complex problems that arise with...