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- COMPANY PROFILE: One of the leading Japanese IT companies in Cebu. This Japanese owned IT provides web development services and IT services to Japanese and Filipino local firms in the Philippines. This company operates in Cebu providing Japanese qualityCebu City5 days ago
- ...Our client, a leading global services organization, is seeking a Helpdesk Customer Support Trainer to design, deliver, and continuously improve training programs for customer support and technical support teams. This role focuses on equipping agents with the...
- ...Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in backend product support, ad tech engineering support, or technical integrations (BPO or SaaS support preferred). At least...
- ...in Business, Marketing, Business, Information Technology, or related field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment. Proven expertise with live chat and ticketing tools like Zendesk,...
- ...Qualifications: Experience At least 2 years of professional experience in backend product support, ad tech engineering support, technical integrations, or a related technical operations role. Experience in SaaS, especially with API-first platforms, multi-tenant...
- ...candidates with demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online...
- ...Software Engineering, Information Systems, or a closely related technical discipline. Advanced degree (MBA or M.S. in a technical or... ...Experience Minimum 2 years of experience in backend product support, ad tech engineering support, technical integrations, or QA in...
- ...considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within a digital advertising, BPO, or online...
- ...Information Technology, Computer Science, Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment with experience in backend product...
- ...Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical discipline. Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be considered alongside formal education. Experience:...
- ...Role Overview Our organization is seeking a strategic and technically proficient Technical Training Manager to lead the enablement function for our global support and integrations teams. In this role, you will define the long-term educational roadmap, ensuring our...
6 $ per hour
...HEROIC Cybersecurity ( HEROIC.com ) is seeking a Tier 2 Technical Support Specialist to deliver expert, customer-focused technical support... ...Requirements Previous experience in a technical support or helpdesk role, with a proven track record of resolving customer...216000 Php per year
...Escalating customer feedback as required. Escalating technical issues to the relevant parties when needed and following... ...1 year experience, ideally within a Customer Service or Helpdesk / Technical Support role. You possess excellent interpersonal as well as written...- ...issues, provide guidance, and ensure our customers feel valued and supported throughout their journey. You will also have the opportunity... ...to the fitness smartwatch, escalating complex cases to technical teams when necessary. Feedback Collection: Document and relay...
- ...Octal Philippines Inc. is seeking a dedicated Field Technical Support professional to provide comprehensive on-site technical assistance to clients. The role involves preventive maintenance, troubleshooting, and timely resolution of technical issues related to IT assets...
- ...Splace BPO is seeking a highly motivated and customer-focused Technical Support Representative to join our team on-site. The primary responsibility of this role is to provide first-level technical support, performing basic troubleshooting to resolve client software issues...
- ...Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform troubleshooting... ...solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services...
7200 - 8400 $ per year
...We’re looking for a tech-savvy, customer-focused Technical Support Engineer who thrives on solving problems and creating seamless user experiences. In this role, you won’t just fix issues — you’ll become a trusted technical partner for our customers, ensuring they get...- ...Care for one another, Humility, Make work personal Our Mission : To create conditions within which people can thrive! As a Technical Support Representative, you will address customer needs and concerns with empathy, resolving issues related to troubleshooting, system...
- ...and social impact seriously. They are committed to delivering top-tier customer service and are currently seeking experienced Technical Support Representatives to join our dedicated team. If you have a passion for helping customers and possess the required skills, we encourage...
- ...About the Technical Support Agent The Technical Support Agent is responsible for diagnosis, troubleshooting, escalating to the engineering team, and handling escalations from the tech support team. The areas of technical support for our wireless and Power Over Ethernet...
- ...the first point of contact (Level 1) for technical and operational issues affecting banking... ...About the team ~ Part of Client Support Operations team supporting banking and financial... ...or financial services technical or helpdesk experience Strong case/ticket handling...
- ...Octal Philippines Inc. is looking for a Field Technical Support specialist to provide on-site technical assistance and support for network systems, hardware, and software. This role involves troubleshooting, maintenance, and ensuring client satisfaction through effective...
- ...Job Summary The Technical Support Specialist L2 serves as the Tier 2 escalation point for technical support within the organization, working closely with the Helpdesk Technician I and the Network & Security Analyst. This role goes beyond traditional support by leveraging...
- ...GBS) in Manila, Philippines, our teams play a critical role in supporting the organization’s worldwide operations. For more than a... ...exploring new roles. Job Description Grace is seeking an HR Helpdesk Specialist to join our HR Operations team! This role reports to...
- ...Location: Metro Manila Work Arrangement: Hybrid Type of Support: Back-office, outbound and inbound emails, and outbound calls... ...join our Crescendo team and make a significant difference! As a Technical Support Specialist II , you will play a crucial role in our...
35000 - 50000 Php
...This is a remote position. Level 1 Technical Support Representative (Solar Energy) Remote | Philippines | Full-Time PHP 35,000 -... ...micromanaged. What You’ll Be Owning This is a core technical helpdesk and triage role covering ticket resolution, remote...- ...the customer’s life cycle. About the Team : The Client Support team is a highly collaborative organization that works together... ...Advance problem-solving skills Ability of grasp technical knowledge and or not afraid to ask for clarification on functional...
7800 $ per year
...Key Responsibilities Provide first-level technical support via phone, chat, and email Troubleshoot hardware, software, and basic network... ...Requirements Previous experience in IT support, helpdesk, or technical troubleshooting is preferred Strong understanding...- ...Position Overview: The HubSpot Technical Support Specialist is responsible for addressing and resolving day-to-day issues, technical challenges, and system optimizations related to the HubSpot platform. This role ensures seamless functionality of HubSpot tools, integrations...Remote job
