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- ...users. Install and uninstall applications for Windows and Mac users Recognizing and escalating more difficult problems to Tier 2 support Desired experience: Candidates must have at least 1 year of continuous BPO experience in: using, configuring,...
- ...Our client, a leading global services organization, is seeking a Helpdesk Customer Support Trainer to design, deliver, and continuously improve training programs for customer support and technical support teams. This role focuses on equipping agents with the...
- COMPANY PROFILE: One of the leading Japanese IT companies in Cebu. This Japanese owned IT provides web development services and IT services to Japanese and Filipino local firms in the Philippines. This company operates in Cebu providing Japanese qualityCebu Citya month ago
- ...commitment to compliance, integrity, and support for our clients is unwavering. With... ...solutions. Short Description: As the Technical Support/Product Support Analyst, You... ...issuing domain Relevant experience with helpdesk, customer or technical support Knowledge...
- ...Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in backend product support, ad tech engineering support, or technical integrations (BPO or SaaS support preferred). At least...
- ...Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform troubleshooting... ...solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services...
- ...in Business, Marketing, Business, Information Technology, or related field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment. Proven expertise with live chat and ticketing tools like Zendesk,...
- ...Care for one another, Humility, Make work personal Our Mission : To create conditions within which people can thrive! As a Technical Support Representative, you will address customer needs and concerns with empathy, resolving issues related to troubleshooting, system...
- ...The Technical Support Engineer ensures the reliability and performance of deployed systems. In this hands-on role, you'll troubleshoot complex hardware and software issues across the full stack — networking, edge devices, and cloud-connected components and partner closely...
- ...Qualifications: Experience At least 2 years of professional experience in backend product support, ad tech engineering support, technical integrations, or a related technical operations role. Experience in SaaS, especially with API-first platforms, multi-tenant...
- ...Software Engineering, Information Systems, or a closely related technical discipline. Advanced degree (MBA or M.S. in a technical or... ...Experience Minimum 2 years of experience in backend product support, ad tech engineering support, technical integrations, or QA in...
- ...candidates with demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online...
- ...customer satisfaction and the skills to troubleshoot in a technical environment? We’re looking for someone who can quickly become... ...biggest challenges. What will you be doing? The Technical Support Analyst role puts you in a high - exposure support position assist...
- ...Role Overview The Helpdesk Customer Support Supervisor is responsible for delivering high-quality customer support across multiple channels... ...This role spans from operational supervision to advanced technical expertise, supporting both customer experience and continuous...
1000 - 2000 $
...Smarter Location: Remote Salary: $1,000 - 2,000 per month (based on experience) Job Description Venture Smarter is seeking a Technical Support Specialist to join our growing team. In this role, you'll be responsible for providing exceptional technical support to both...- ...Splace BPO is seeking a highly motivated and customer-focused Technical Support Representative to join our team on-site. The primary responsibility of this role is to provide first-level technical support, performing basic troubleshooting to resolve client software issues...
- ...considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within a digital advertising, BPO, or online...
- ...Information Technology, Computer Science, Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment with experience in backend product...
- ...Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical discipline. Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be considered alongside formal education. Experience:...
- ...Role Overview The Workforce Analyst supports customer support operations by ensuring optimal staffing, schedule adherence, and service... ...advantage ~ Experience supporting billing, compliance, or technical support functions is a plus Technical & Functional...
- ...As a Technical Support Specialist II, you are the first line of defence in solving customer problems for Smartly products. You'll become a part of an internal Support Operations team, working with some of the largest and most sophisticated online performance marketers...
- ...Role Overview Our organization is seeking a strategic and technically proficient Technical Training Manager to lead the enablement function for our global support and integrations teams. In this role, you will define the long-term educational roadmap, ensuring our...
6 $ per hour
...HEROIC Cybersecurity ( HEROIC.com ) is seeking a Tier 2 Technical Support Specialist to deliver expert, customer-focused technical support... ...Requirements Previous experience in a technical support or helpdesk role, with a proven track record of resolving customer...216000 Php per year
...Escalating customer feedback as required. Escalating technical issues to the relevant parties when needed and following... ...1 year experience, ideally within a Customer Service or Helpdesk / Technical Support role. You possess excellent interpersonal as well as written...- ...About the Job: We’re Hiring: Part-Time Helpdesk / IT Support (Remote) We are looking for a reliable and proactive Helpdesk / IT Support... ...is ideal for someone who is eager to take on tasks, solve technical issues quickly, and take initiative in improving day-to-day...
7200 - 8400 $ per year
...We’re looking for a tech-savvy, customer-focused Technical Support Engineer who thrives on solving problems and creating seamless user experiences. In this role, you won’t just fix issues — you’ll become a trusted technical partner for our customers, ensuring they get...- ...and social impact seriously. They are committed to delivering top-tier customer service and are currently seeking experienced Technical Support Representatives to join our dedicated team. If you have a passion for helping customers and possess the required skills, we encourage...
- ...subscribers across 24 countries, and we are looking for an Application Support Specialist to join our team. Our teams are collaborative,... ...efficiency. Job Description: Troubleshoot and resolve technical issues related to hardware, software, and networking Install...
- ...Position Title: Level 2 Technical Support Engineer Work Set-up: Work From Home Schedule: 7 AM – 4:00 PM PH Time Salary Package: Php 50,000 – Php 55,000 JOB DESCRIPTION FOR A LEVEL 2 TECHNICAL SUPPORT ENGINEER Data Outsource Pty Ltd is seeking a skilled and...Remote job
- ...Job description: Provide first and second-level support for server, network, and system incidents. Monitor infrastructure components and respond to alerts and status changes. Assist in system backups, patch verification, and restore operations. Troubleshoot...
