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- ...valuable context for how we operate and what we value in our team members. What This Role Is About: We are looking for a Support Helpdesk Business Specialist for a Property management client of ours. Your Main Responsibilities: Perform analysis and review...
- ...company operates in Cebu providing Japanese quality of IT service making it as the fastest growing IT firm Position: Japanese Helpdesk Support Company Industry: IT Company Work Location: Cebu City Salary: Php 40,000 - Php 70,000 Work Schedule: Dayshift...
- ...Join our team today and experience firsthand our dedication to supporting People First. IT Help Desk (Apple Support) What can you... ...Maintain ticket backlog, recording support activities in our HelpDesk ticketing system. Keep up to date with knowledge base articles...
- ...Responsibilities Provides first-level technical support to end-users via phone, email, or ticketing system. Assist users in resolving hardware and software-related issues promptly. Create service tickets for proper coordination to technical department. Investigating...
- ...provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs...
- ...exciting opportunities to contribute to projects that make a meaningful impact. We are seeking a skilled and motivated IT Helpdesk Support to join our team. In this role, you will be responsible for delivering exceptional remote technical support to our clients’...
- ...Science, Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in backend product support, ad tech engineering support, or technical integrations (BPO or SaaS support preferred). At least 2 years of experience in...
- ...Business, Marketing, Business, Information Technology, or related field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment. Proven expertise with live chat and ticketing tools like Zendesk,...
- ...fostering a dynamic and inclusive work environment for our team. RecruitGo is looking for a dedicated and proactive AV Technical Helpdesk Support professional to join our national support team. In this role, you’ll be the first point of contact for our external client...
- ...Software Engineering, Information Systems, or a related technical discipline. Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be considered alongside formal education. Experience: At least 2 years of professional experience...
- ...may substitute for a portion of the experience requirement. Experience Minimum 2 years of experience in backend product support, ad tech engineering support, technical integrations, or QA in a technical setting. Strong preference for SaaS experience, with...
- ...Qualifications: Experience At least 2 years of professional experience in backend product support, ad tech engineering support, technical integrations, or a related technical operations role. Experience in SaaS, especially with API-first platforms, multi-tenant...
- ...candidates with demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online...
- ...be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within a digital advertising, BPO, or online...
- ...Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment with experience in backend product support, ad tech engineering support, or...
- ...Position Summary The Technical Support / IT Helpdesk Specialist is responsible for providing first-line technical support to end users by diagnosing and resolving hardware, software, network, and system-related issues. This role ensures the smooth operation of IT services...
- ...The Tier 4 IT Support / NOC Engineer is the final and highest level of technical escalation within the organization, positioned above Tier 3. This role owns the resolution of the most complex, highest-impact, and highest-visibility cases, including escalations from VIP...
- ...Diploma/Short Course Certificate, Bachelor's/College Degree Entry-level position; prior experience in a customer service or technical support role is advantageous Active listening on complaints and work to find an effective solution. Consistency of tickets and email...
7 $ per hour
...U.S.-Based Technology Startup Seeking IT Helpdesk Specialists We’re currently conducting advance hiring for this role as part of... ...Africa, Australia, and New Zealand. As the customer base grows, the support team needs broader coverage outside traditional U.S. business...- ...Job Description: Responsible for proactive remote support and maintenance around POS systems. Responsible for proactive support and maintenance around desktops and laptops. Improve system performance by identifying problems and recommending changes. Maintaining...
- ...The Tier 1 IT Helpdesk, or MSP Support Agent provides high-quality customer service and technical support to clients through multiple communication channels, primarily by phone. Serves as the frontline support for IT and High-Speed Internet Access (HSIA) concerns, ensuring...
- ...Tier 2 Support Specialist – NITRO Studio & Applications Location: Remote Department: Operations / Support Reports To: VP of Operations Position Overview We are seeking a detail-oriented and technically proficient Tier 2 Support Specialist to...
- ...professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Perform incident triage and escalate or resolve based upon incident scope. Diagnose and resolve hardware,...
- ...Responsibilities Must serve as the first point of contact for technical support, logging and managing tickets in the helpdesk system. Must be able to resolve common hardware and software issues for users across multiple departments and business units. Must be...
- ...Administration, or related field. ~1 to 2 years of HR Shared Services, HR Helpdesk, CS or HR Operations experience. ~ Experience with HRIS,... ...Meet service level agreements (SLAs) and quality standards. Support continuous improvement initiatives within the HR service...
- ...Providing technical support to customers by troubleshooting and fixing computer issues. Help desk jobs can include responding to inquiries, creating work orders, and escalating issues to more experienced support. Responding to customers, determining the cause of...
- ...Role Summary The IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. This role is responsible for managing incident and service request tickets, troubleshooting technical issues, and...
- ..., especially for VoIP environments where hosted experience is a strong advantage. JOB RESPONSIBILITIES Escalated IT support (L2) Own escalated tickets from L1 for desktops, laptops, printers, and standard business applications, resolving issues that go...
- ...We are seeking a detail-oriented and technically skilled Helpdesk Analyst to provide first-line support to end-users and ensure the integrity and reliability of our data backup systems. This role combines traditional helpdesk responsibilities with proactive monitoring...
- ...About the Role We are looking for a Junior helpdesk engineer. The person applying for this role should be a team player but also... ...time being of critical importance. The technologies we use and support are varied, and thus we are looking for a person that can absorb...