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- ...Responsibilities: This acts as the top tier of support for the client's Internal IT and reports to an Internal IT manager. This role works within the Internal IT ticketing system to resolve Level 3 end-user issues. The resource must deliver exemplary customer service...
- ...Job Description As a Technical Support Helpdesk Representative, you will be responsible for providing technical assistance and support to customers who are experiencing issues with software, hardware, or other computer systems. You will serve as the first point of...
- ...Position: IT Helpdesk Support Location: Cebu IT Park, Cebu City Job Type: Full-time (Onsite/Office) Position Summary The Helpdesk Support serves as the first point of contact for all technical incidents, service requests, and inquiries raised by managed customers...
- ...inclusive work environment for our team. Position Overview ~ RecruitGo is looking for a dedicated and proactive AV Technical Helpdesk Support professional to join our national support team. In this role, you’ll be the first point of contact for our external client...
- ...provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs...
- ...effective ways to utilize the tools, and where appropriate, adequately support the team Maintains an awareness around external forces (... ...of standard and ad hoc reports for management regarding Global Helpdesk operations Develops team members by setting aggressive goals...
- ...Job Title: L1 IT Helpdesk Support (Shift Work) Location: Cebu IT Park, Cebu City (Onsite) Employment Type: Full-Time OVERVIEW We are looking for a proactive and customer-focused Level 1 IT Helpdesk Support to join our team. This role is responsible for providing...
- ...Details: Job Description Provide technical end-user support via telephone, email, or web chat. Provide restorative or maintenance actions to resolve end-user problems. Respond to end-user problems based on standard procedures. Must correctly track incidents...
- ...day-to-day and escalated issues. This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns. What You'll Do Answer incoming service requests, via phone, chat, email &...
- ...Job Description Premier Helpdesk API Analyst! We're looking for GDS specialists to provide guidance and technical support to our frontline customer service across the full Travelport range. Travel obsessed Big tech fan Hey, you're in good company. If you want to...
- ...Responsibilities What will your normal day look like: The IT Helpdesk Technician be part of a highly technical engineering team... ...Qualifications What you'll do: Qualifications Technical Support Experience – 1 - 3 Years Experience with Hardware and...
- ...have their IT issues resolved. This includes onsite and remote support if needed. Ensure Onboarding and Offboarding activities and... ...domain. Qualifications Minimum of 2 years experience in helpdesk or 1st level support with hands-on experience managing...
- HelpDesk Analyst Position Description Job Responsibilities Your main responsibilities as Consultant – Helpdesk Analyst are, but... ...guidance, or escalating more complex problems to higher-level support teams or technical specialists. . Ticket Management: Create,...
- ...Job Description Title: HelpDesk Senior Supervisor Location: Cebu, Philippines Position Summary & Key Areas of Responsibility: Leads support team leaders and ensures teams meets SLA standards. Coaches team to meet service level agreement objectives....
- ...wpm with 100% accuracy Work Experience: The Tier 1 HR Helpdesk Agent is responsible for managing Tier 1 HR related queries (primarily... ...the set procedures and knowledge base. Provide HR Helpdesk support to the Employees, Line Managers, Vendors and 3rd parties -...
- ...Details: Job Description Provide professional end-user support via telephone, email, or web in one or more foreign languages including but not limited to English and Portuguese. Provide restorative or maintenance actions to resolve end-user problems Able to...
- ...processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus... ...skills. As part of the People Operations team as Payroll Helpdesk Analyst 1 you support the helpdesk by addressing payroll inquiries...
- ...Role Summary The IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. This role is responsible for managing incident and service request tickets, troubleshooting technical issues, and...
- ...Job Summary: Staff4Me is looking for a highly motivated NOC Helpdesk Analyst (English Speaker) to join our growing team. The successful... ...will be responsible for providing top-notch technical support and monitoring services for our clients' network systems. This...
- ...Areas of Interest Facilities Management Location(s) Subic - Zambales - Philippines About The Role As a CBRE Helpdesk, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. What You'll...
- Job Summary This role will be integral part of various capital markets operations functions ranging from Client lifecycle Management Data Management Compliance Operations transaction processing which includes trade booking clearing trade confirmation post trade settlements...
- HelpDesk Operations Lead Position Description Lead and oversee daily helpdesk operations to ensure timely issue resolution Supervise, coach, and support helpdesk staff to maintain service quality Monitor ticket queues, SLAs, and performance metrics Act as...
7800 $ per year
...Key Responsibilities Provide first-level technical support via phone, chat, and email Troubleshoot hardware, software, and basic... ...requests Requirements Previous experience in IT support, helpdesk, or technical troubleshooting is preferred Strong understanding...- ...Leadership & Management • Supervise, mentor, and guide the L1 helpdesk team to ensure high performance and service quality. • Manage... ...point for L1 technical issues before forwarding to L2/L3 support. • Ensure prompt response, troubleshooting, and closure of support...
- ...This is a remote position. SUMMARY This position is responsible for providing expert technical service desk support services to end users via the telephone or electronically. They will conduct initial assessments triage and resolve issues with application software...
- ...Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for onsite support services in and around to assist our clients. Currently we are hiring for the below position: Role: L1 Service Desk/Help...
- HR Helpdesk (Member Service Associate) Position Description . Function as the First point of contact for cases raised by the members... .... . Answer phone calls received in English and/or assigned supported language. . Appropriately categorize, prioritize, assign and...
- ...Position Description: The Helpdesk Analyst - Personal Banking delivers exceptional service to customers by understanding their financial... ...and solutions that are in their best interest. This role supports clients through multiple channels and collaborates with internal...
- ...Makati City - National Capital Region - Philippines Job Description The Lead CMMS Administrator is responsible for platform support in general database system management which includes data/equipment or asset setup, changes, and deactivation. It is in-charge of...
- ...week ~ Client timezone: New Zealand Time As a Helpdesk Analyst youll be part of a team thats dedicated to creating a... ...Responsibilities: ~ First- and second-level support relating to our systems including Microsoft Windows network connectivity...