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- ...Japanese Can speak conversational English because co-workers are Filipino Degree Holder of any course Open to JLPT N1, N2, N3 Passer Knowledge of MS Office applications Willing to undergo training and orientation Customer Support background is a BIG PLUS...
- ...Job Title: Supervisor Scope Account: Helpdesk Customer Support – Supervisor Work location/Set up: Onsite/ McKinley Shift Schedule: TBD HC : 10 Roles & Responsibilities •Serve as the team’s process and product expert being the point of contact of individual...
- ...exciting opportunities to contribute to projects that make a meaningful impact. We are seeking a skilled and motivated IT Helpdesk Support to join our team. In this role, you will be responsible for delivering exceptional remote technical support to our clients’...
30000 - 35000 Php
...Job Title: Trainer – Helpdesk Customer Support Location: McKinley, Taguig (Onsite) Work Schedule: TBD Salary: 30k to 35k Job Description We are looking for an experienced Trainer to support our Helpdesk Customer Support team. The ideal candidate will...- ...Job Title: IT Support / Helpdesk Job Type: Full-Time (Remote) Compensation: Up to AUD 1,500/month (based on experience and qualifications) Work Schedule: Full-time Experience: 2-5+ years Who We Are At Remotely, we connect exceptional offshore professionals in the Philippines...
- ...Responsibilities Provides first-level technical support to end-users via phone, email, or ticketing system. Assist users in resolving hardware and software-related issues promptly. Create service tickets for proper coordination to technical department. Investigating...
- ...fostering a dynamic and inclusive work environment for our team. RecruitGo is looking for a dedicated and proactive AV Technical Helpdesk Support professional to join our national support team. In this role, you’ll be the first point of contact for our external client...
- Hiring a quality Analyst with 2 years of BPO QA experience. strong SQL, API, and technical support knowledge required. Onsite role in Mckinley, Taguig.
- ...Schedule: To Be Determined We're looking for an experienced Trainer II to design and deliver training programs for Customer Support teams supporting digital advertising products. The ideal candidate has a strong background in technical support, digital advertising...
20000 - 23000 Php
...Job Title: Quality Analyst – Helpdesk Customer Support Location: McKinley (Onsite) Salary: ₱20,000 – ₱23,000 Shift: TBD Job Description We are hiring a Quality Analyst for our Helpdesk Customer Support team. The ideal candidate should have experience in...- ...provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs...
- ...Science, Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in backend product support, ad tech engineering support, or technical integrations (BPO or SaaS support preferred). At least 2 years of experience in...
- ...valuable context for how we operate and what we value in our team members. What This Role Is About: We are looking for a Support Helpdesk Business Specialist for a Property management client of ours. Your Main Responsibilities: Perform analysis and review...
45000 - 65000 Php
...Job Title: Operations Assistant Manager – Helpdesk Customer Support Location: McKinley Work Setup: Onsite Shift: To Be Determined (TBD) Salary: PHP 45,000 – 65,000 Openings: 1 Job Summary We are looking for an experienced Operations Assistant Manager...- ...Business, Marketing, Business, Information Technology, or related field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment. Proven expertise with live chat and ticketing tools like Zendesk,...
- ...may substitute for a portion of the experience requirement. Experience Minimum 2 years of experience in backend product support, ad tech engineering support, technical integrations, or QA in a technical setting. Strong preference for SaaS experience, with...
- ...Qualifications: Experience At least 2 years of professional experience in backend product support, ad tech engineering support, technical integrations, or a related technical operations role. Experience in SaaS, especially with API-first platforms, multi-tenant...
- ...candidates with demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online...
- ...be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within a digital advertising, BPO, or online...
- ...Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment with experience in backend product support, ad tech engineering support, or...
- ...Software Engineering, Information Systems, or a related technical discipline. Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be considered alongside formal education. Experience: At least 2 years of professional experience...
- ...Diploma/Short Course Certificate, Bachelor's/College Degree Entry-level position; prior experience in a customer service or technical support role is advantageous Active listening on complaints and work to find an effective solution. Consistency of tickets and email...
- ...Employment Type: Full-time Ready to do work that actually excites you? Our client is looking for an experienced L2/L3 Helpdesk Support Engineer to join their managed services team. This role sits at the technical core of our service desk, resolving escalated...
1200 - 1600 $
Looking for Philippines-based candidates Job Role: Admin / Level 1 Helpdesk Support Compensation range: $1,200 AUD - $1,600 AUD / Monthly Engagement type: Independent Contractor Agreement Work Schedule: This role is expected to align with the AU business hours (approx...- ...based in Tayabas, Quezon Province. We work with Managed Service Providers (MSPs) across the United States. These MSPs rely on us to support their day-to-day IT operations using industry-standard tools like Remote Monitoring and Management (RMM) platforms, ConnectWise for...
- • Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner). • Experience in Windows & non-Windows Operating environment • Recommend and apply solutions, including on-site repair for remote users • Provide...
- ...employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What can you expect in an IT Supervisor (Helpdesk) role with TaskUs: Think of yourself as someone who will oversee the activities and performance...
- ...The Helpdesk Assistant provide customer service to answer customer requests for assistance either in person, by email/chat or over the phone for technical support. Answers telephone and respond to basic customer questions using established methods provided in training...
- ...The Helpdesk Specialist is the first point of contact for customers who need technical help with their instruments, software, and service requests. This role resolves support cases quickly and accurately, coordinates with internal teams when issues need escalation, and...
- ...Description Provide first-line technical support to users experiencing hardware and software issues. Utilize remote desktop support... ...user experience. Requirements Job Title: Technical Helpdesk Job Function: Other IT Jobs Responsibilities and Duties:...