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- ...Science, Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in backend product support, ad tech engineering support, or technical integrations (BPO or SaaS support preferred). At least 2 years of experience in...
- ...Business, Marketing, Business, Information Technology, or related field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment. Proven expertise with live chat and ticketing tools like Zendesk,...
- ...may substitute for a portion of the experience requirement. Experience Minimum 2 years of experience in backend product support, ad tech engineering support, technical integrations, or QA in a technical setting. Strong preference for SaaS experience, with...
- ...candidates with demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online...
- ...Qualifications: Experience At least 2 years of professional experience in backend product support, ad tech engineering support, technical integrations, or a related technical operations role. Experience in SaaS, especially with API-first platforms, multi-tenant...
- ...Role Overview The Helpdesk Customer Support Supervisor is responsible for delivering high-quality customer support across multiple channels, while overseeing team performance and handling increasingly complex issues depending on tier level. This role spans from operational...
- ...be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within a digital advertising, BPO, or online...
- ...Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment with experience in backend product support, ad tech engineering support, or...
- ...organization is seeking a strategic and technically proficient Technical Training Manager to lead the enablement function for our global support and integrations teams. In this role, you will define the long-term educational roadmap, ensuring our technical staff possesses the...
- ...Software Engineering, Information Systems, or a related technical discipline. Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be considered alongside formal education. Experience: At least 2 years of professional experience...
- ...Role Overview The Workforce Analyst supports customer support operations by ensuring optimal staffing, schedule adherence, and service level performance across multiple support channels. This role focuses on real-time monitoring, forecasting, scheduling, and workforce...
- ...Overview Our client, a leading global services organization, is seeking a Helpdesk Customer Support Trainer to design, deliver, and continuously improve training programs for customer support and technical support teams. This role focuses on equipping agents...
- ...provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs...
- ...GBS) in Manila, Philippines, our teams play a critical role in supporting the organization’s worldwide operations. For more than a... ...exploring new roles. Job Description Grace is seeking an HR Helpdesk Specialist to join our HR Operations team! This role reports to...
7800 $ per year
...Key Responsibilities Provide first-level technical support via phone, chat, and email Troubleshoot hardware, software, and basic... ...requests Requirements Previous experience in IT support, helpdesk, or technical troubleshooting is preferred Strong understanding...- ...Role Summary The IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. This role is responsible for managing incident and service request tickets, troubleshooting technical issues, and...
- ...ability to thrive in an expanding team environment. Provides support to end users for computer, application, system, device, access,... ...Supervisor or Manager. JOB REQUIREMENTS ~3+ years of helpdesk/field-onsite technical support experience providing a complete...
- ...Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire an IT Helpdesk Technician I to join our growing company. Job Responsibilities: Serve as the first point of contact for internal an external...
- Helpdesk Analyst (Personal Banking) Position Description Position Description: Delivers exceptional service to customers by understanding... ...and solutions that are in their best interest. This role supports clients through multiple channels and collaborates with...
- ...Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire an IT Helpdesk Technician II to join our growing company. Job Responsibilities: Review and analyze escalated tickets from Tier 1 to...
- ...WE’RE HIRING FOR AN IT HELPDESK TECHNICIAN AT PHILIPPINES! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for proactive IT Helpdesk Technician to deliver exceptional first-line technical support to our internal...
- Service Delivery Manager (Helpdesk-Financial Services) Position Description As a Service Delivery Manager (SDM), you will have access... ...of the customer. Follow agreed escalation procedures. Support requirements assigned by the Director or above Advise people manager...
- 募集要項 業務内容 • 主に日本人患者様の対応 • クリニック受付業務 • 診察時の通訳（研修アリ） • その他、患者様サポートとクリニックの運営に必要な業務 ※入社時に研修を行いますので医療業界未経験者も可！ 求める人材 • 3年以上の社会人経験 • 英語で日常会話が問題なく行える方 • Word、Excel、PowerPointなどを使った基本的な操作ができる方 • 学歴不問 ★20～40歳までの女性活躍中★ 給与 ₱60,000 - ₱70,000 ...
- Helpdesk Analyst - Personal Banking Position Description The Helpdesk Analyst - Personal Banking delivers exceptional service to... ...products and solutions that are in their best interest. This role supports clients through multiple channels and collaborates with...
- Team Leader for Helpdesk (Ortigas) Position Description The Team Leader for Helpdesk is responsible for managing the overall performance... ...• Enforce quality standards to ensure consistent, high-quality support delivery. • Provide coaching and feedback to strengthen...
- Sales Tool Helpdesk Analyst Position Description The main responsibility of the Sales Tool Helpdesk Analyst is to provide support to sellers and Sales team and to correctly submit B2B contracts in their CRM system. Assist sellers with compiling a product portfolio...
- ...Position Snapshot The Helpdesk and Cloud Operations engineer will support the IT needs for the company (asset management, patching, help desk support) as well as monitoring and maintaining cloud infrastructure. About Gorilla Commerce What We Do : We’re a...
- ...Job Summary: The IT Support Specialist provides technical support to end-users, resolving hardware, software, and network issues in... ...or related field (or equivalent experience). ~1-2 years of IT helpdesk or technical support experience. ~ Proficiency in Windows OS,...
- ...us in shaping the next chapter. We’re looking for an IT Support Engineer who will be the first line of support for our employees... .... Requirements ~3-6 years of experience in internal IT, helpdesk, or technical support roles. ~ Technical Support & Troubleshooting...
- ...Support Services Group is seeking a talented and dedicated Helpdesk Associate to join our International Gaming Account. What You Will Do: ~ Be the first point of contact for our valued customers, addressing their queries and concerns with a focus on prompt and effective...