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- ...Responsibilities Provides first-level technical support to end-users via phone, email, or ticketing system. Assist users in resolving hardware and software-related issues promptly. Create service tickets for proper coordination to technical department. Investigating...
- ...company operates in Cebu providing Japanese quality of IT service making it as the fastest growing IT firm Position: Japanese Helpdesk Support Company Industry: IT Company Work Location: Cebu City Salary: Php 40,000 - Php 70,000 Work Schedule: Dayshift...
- ...exciting opportunities to contribute to projects that make a meaningful impact. We are seeking a skilled and motivated IT Helpdesk Support to join our team. In this role, you will be responsible for delivering exceptional remote technical support to our clients’...
- ...fostering a dynamic and inclusive work environment for our team. RecruitGo is looking for a dedicated and proactive AV Technical Helpdesk Support professional to join our national support team. In this role, you’ll be the first point of contact for our external client...
- ...provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs...
- ...Science, Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in backend product support, ad tech engineering support, or technical integrations (BPO or SaaS support preferred). At least 2 years of experience in...
- ...Position Summary The Technical Support / IT Helpdesk Specialist is responsible for providing first-line technical support to end users by diagnosing and resolving hardware, software, network, and system-related issues. This role ensures the smooth operation of IT services...
- ...Business, Marketing, Business, Information Technology, or related field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment. Proven expertise with live chat and ticketing tools like Zendesk,...
- ...Software Engineering, Information Systems, or a related technical discipline. Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be considered alongside formal education. Experience: At least 2 years of professional experience...
- ...Diploma/Short Course Certificate, Bachelor's/College Degree Entry-level position; prior experience in a customer service or technical support role is advantageous Active listening on complaints and work to find an effective solution. Consistency of tickets and email...
- ...may substitute for a portion of the experience requirement. Experience Minimum 2 years of experience in backend product support, ad tech engineering support, technical integrations, or QA in a technical setting. Strong preference for SaaS experience, with...
- ...Qualifications: Experience At least 2 years of professional experience in backend product support, ad tech engineering support, technical integrations, or a related technical operations role. Experience in SaaS, especially with API-first platforms, multi-tenant...
- ...candidates with demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online...
- ...be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within a digital advertising, BPO, or online...
- ...Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment with experience in backend product support, ad tech engineering support, or...
- ...Tier 2 Support Specialist – NITRO Studio & Applications Location: Remote Department: Operations / Support Reports To: VP of Operations Position Overview We are seeking a detail-oriented and technically proficient Tier 2 Support Specialist to...
- ...based in Tayabas, Quezon Province. We work with Managed Service Providers (MSPs) across the United States. These MSPs rely on us to support their day-to-day IT operations using industry-standard tools like Remote Monitoring and Management (RMM) platforms, ConnectWise for...
- ...Providing technical support to customers by troubleshooting and fixing computer issues. Help desk jobs can include responding to inquiries, creating work orders, and escalating issues to more experienced support. Responding to customers, determining the cause of...
- ...Job Description: Responsible for proactive remote support and maintenance around POS systems. Responsible for proactive support and maintenance around desktops and laptops. Improve system performance by identifying problems and recommending changes. Maintaining...
- • Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner). • Experience in Windows & non-Windows Operating environment • Recommend and apply solutions, including on-site repair for remote users • Provide...
- ...Responsibilities The organization is looking for a competent Helpdesk Technician to provide fast and useful technical assistance to a... ...as a helpdesk technician or in another equivalent customer support role Knowledge of products, databases, and services with a good...
- ...Open to voluntary and curriculum-based internship POSITION OVERVIEW: The IT Intern role provides exposure to IT Helpdesk function. Interns support the team in maintaining efficient IT operations, ensuring system reliability, and delivering quality user support....
- ...The Helpdesk Assistant provide customer service to answer customer requests for assistance either in person, by email/chat or over the phone for technical support. Answers telephone and respond to basic customer questions using established methods provided in training...
- ...part of a team of engineers who are responsible for establishing good rapports with clients and delivering reactive level 2 end user support and setting client expectations per Service Level Agreements. The Service Desk Engineer II - Hybrid - is responsible for...
- ...Help Desk of a large Japanese conglomerate and other Regional Support these includes (India, America, Europe, Asia)• Follow / Coordinate... ...the duties and master tasks related to the operation of the helpdesk while working in cooperation with all stakeholders. • Ensure...
- ...in college At least 2 years’ experience in Sales compensation administration Experience creating SQL scripts, CRM Tools and Case Management Must have experience in Payroll helpdesk or Comp & Benefits department or Finance & Accounting , HR Shared Services...
20000 - 23000 Php
...WE ARE HIRING: Quality Analyst | Helpdesk Customer Support Onsite | Taguig City, Metro Manila Salary: PHP 20,000 - 23,000/month URGENT | 10 Openings ABOUT THE ROLE: We are looking for technically skilled Quality Analysts to join a dynamic Helpdesk Customer...- 2 Vietnamese Tech Support Agents!! and 2 German CSR Bilingual Agents!! Vietnamese Tech / IT Helpdesk / or Servicedesk **Bachelors Degree **has 2 years Vietnamese Tech Support experience or Viet IT Helpdesk or Servicedesk experience in the BPO Industry **fluent...
- ...standard scenarios; proposes and escalates improvement suggestions; supports process optimization and standardization. Supports task... ...support experience ~ Knowledge of troubleshooting, networking, and helpdesk systems ~ IT certifications (CCNA, MCSE, A+, etc.) preferred...
- ...(Pick-up points) Terms and conditions apply - Completed at least 2nd year college of education (Any IT – Related courses is a plus) - Tech support or IT Service desk background is a plus - Good command of English Language - Technical knowledge is a plus...