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- COMPANY PROFILE: One of the leading Japanese IT companies in Cebu. This Japanese owned IT provides web development services and IT services to Japanese and Filipino local firms in the Philippines. This company operates in Cebu providing Japanese qualityCebu City20 days ago
- ...users. Install and uninstall applications for Windows and Mac users Recognizing and escalating more difficult problems to Tier 2 support Desired experience: Candidates must have at least 1 year of continuous BPO experience in: using, configuring,...
- ...Science, Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in backend product support, ad tech engineering support, or technical integrations (BPO or SaaS support preferred). At least 2 years of experience in...
- ...Business, Marketing, Business, Information Technology, or related field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment. Proven expertise with live chat and ticketing tools like Zendesk,...
- ...be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within a digital advertising, BPO, or online...
- ...Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment with experience in backend product support, ad tech engineering support, or...
- ...Software Engineering, Information Systems, or a related technical discipline. Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be considered alongside formal education. Experience: At least 2 years of professional experience...
- ...Qualifications: Experience At least 2 years of professional experience in backend product support, ad tech engineering support, technical integrations, or a related technical operations role. Experience in SaaS, especially with API-first platforms, multi-tenant...
- ...candidates with demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online...
- ...may substitute for a portion of the experience requirement. Experience Minimum 2 years of experience in backend product support, ad tech engineering support, technical integrations, or QA in a technical setting. Strong preference for SaaS experience, with...
- ...provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs...
- ...Role Overview The Helpdesk Customer Support Supervisor is responsible for delivering high-quality customer support across multiple channels, while overseeing team performance and handling increasingly complex issues depending on tier level. This role spans from operational...
- ...Role Overview The Workforce Analyst supports customer support operations by ensuring optimal staffing, schedule adherence, and service level performance across multiple support channels. This role focuses on real-time monitoring, forecasting, scheduling, and workforce...
- ...organization is seeking a strategic and technically proficient Technical Training Manager to lead the enablement function for our global support and integrations teams. In this role, you will define the long-term educational roadmap, ensuring our technical staff possesses the...
- ...Overview Our client, a leading global services organization, is seeking a Helpdesk Customer Support Trainer to design, deliver, and continuously improve training programs for customer support and technical support teams. This role focuses on equipping agents...
- ...About the Job: We’re Hiring: Part-Time Helpdesk / IT Support (Remote) We are looking for a reliable and proactive Helpdesk / IT Support who can start ASAP . This role is ideal for someone who is eager to take on tasks, solve technical issues quickly, and take...
- ...Facilities Helpdesk (Quezon City) CBRE is the global leader in commercial real estate services and investments. With services, insights... ...services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single,...
7800 $ per year
...Key Responsibilities Provide first-level technical support via phone, chat, and email Troubleshoot hardware, software, and basic... ...requests Requirements Previous experience in IT support, helpdesk, or technical troubleshooting is preferred Strong understanding...- ...Role Summary The IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. This role is responsible for managing incident and service request tickets, troubleshooting technical issues, and...
- Member Service Associate (HR Helpdesk) Position Description Members Services Associate (HR Associate) responsibilities include to provides HR end to end support to members via support tickets or via call. Your future duties and responsibilities • Function as...
- Service Delivery Manager (Helpdesk-Financial Services) Position Description As a Service Delivery Manager (SDM), you will have access... ...of the customer. Follow agreed escalation procedures. Support requirements assigned by the Director or above Advise people manager...
- ...for answering and documenting basic help desk calls related to specific software applications. This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users. What You'll Do:...
- ...Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire an IT Helpdesk Technician II to join our growing company. Job Responsibilities: Review and analyze escalated tickets from Tier 1 to...
- Sales Tool Helpdesk Analyst Position Description The main responsibility of the Sales Tool Helpdesk Analyst is to provide support to sellers and Sales team and to correctly submit B2B contracts in their CRM system. Assist sellers with compiling a product portfolio...
- Helpdesk Analyst - Personal Banking Position Description The Helpdesk Analyst - Personal Banking delivers exceptional service to... ...products and solutions that are in their best interest. This role supports clients through multiple channels and collaborates with...
- 募集要項 業務内容 • 主に日本人患者様の対応 • クリニック受付業務 • 診察時の通訳（研修アリ） • その他、患者様サポートとクリニックの運営に必要な業務 ※入社時に研修を行いますので医療業界未経験者も可！ 求める人材 • 3年以上の社会人経験 • 英語で日常会話が問題なく行える方 • Word、Excel、PowerPointなどを使った基本的な操作ができる方 • 学歴不問 ★20～40歳までの女性活躍中★ 給与 ₱60,000 - ₱70,000 ...
- ...Support Services Group is seeking a talented and dedicated Helpdesk Associate to join our International Gaming Account. What You Will Do: ~ Be the first point of contact for our valued customers, addressing their queries and concerns with a focus on prompt and effective...
- ...4,500 businesses, our commitment to compliance, integrity, and support for our clients is unwavering. With their accessible 24/7 local... ...the payments and card issuing domain Relevant experience with helpdesk, customer or technical support Knowledge or experience with...
- Team Leader for Helpdesk (Ortigas) Position Description The Team Leader for Helpdesk is responsible for managing the overall performance... ...• Enforce quality standards to ensure consistent, high-quality support delivery. • Provide coaching and feedback to strengthen...
- ...relevant software. The person will provide general IT and desktop support, system access and application support, as well as asset and... ...Support Provide support to employees across all locations via helpdesk, email, and chat. Research, diagnose, troubleshoot, and...
