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  • Team Lead

     ...discuss issues and share best practices Responsible in cascading policy/procedure updates and/or training flashes to the agents/CSRs. Communicate resignations from the team and other agent concerns to HR. Update employee attendance record in Employee Self Service... 

    Confidential

    Iloilo
    22 days ago

  • Customer Service Representative - Iloilo

     ...related to billing and collections support, client inquiries, product support or inbound interactions. Customer support representatives (CSRs), customer service advisors, or customer service associates (CSAs) interact with customers to handle complaints, process orders, and... 

    Confidential

    Iloilo
    a month ago

  • Customer Service Representative-Verifier (Medical Account)

     ...attendance in meetings with a defined work schedule. Maintain KPIs — measure the success of customer service initiatives and ensure that CSRs are delivering a high level of service that aligns with business goals. Requirements And Skills with CSR experience Ability... 

    Confidential

    Iloilo
    3 days ago

  • CSR - Verify (Healthcare Account)

     ...attendance in meetings with a defined work schedule. Maintain KPIs — measure the success of customer service initiatives and ensure that CSRs are delivering a high level of service that aligns with business goals. Requirements and Skills: High School Diploma and/or GED.... 

    Fair Trade Outsourcing

    Iloilo
    12 days ago