Get new jobs by email
- ...workflows related to policy issuance, endorsements, renewals, cancellations, and claims support • Collaborate with producers, CSRs, and leadership to enforce process compliance • Reconcile carrier payments and commissions across multiple carriers...
- ...Product Information Support: Offers alternative/suggestive selling and product interchanges and provides basic catalog information to CSRs and customers. Processes claims and return goods authorization (RGA ) after analysis of customer inquiry. Coordinates with...
- ...overseeing the teams outreach activities ensuring professionalism empathy and compliance in every customer interaction. By guiding CSRs in their engagement approach the Lead safeguards policy persistency strengthens customer trust and drives long-term retention. To...
- ...of customer needs through direct interface for proper routing to appropriate resource Works with Customer Sales Representative (CSRs) and Customer Sales Associates (CSAs) on a daily basis to ensure complete customer processes from order to invoice Performs customer...
- ...leadership direction within the Customer Service function. Job Summary Customer Service Operations Supervisor manages a team of CSRs responsible for processing and fulfilling medical equipment orders. Ensures accurate order entry timely coordination with different...
- ...Customer Service Representatives are the dynamic and highly-driven CSRs of TCS. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns. Responsibility: Attracts potential customers...
- ...customer service calls and evaluating the quality of calls based on client defined criteria. Provides Customer Service Representatives (CSRs) with basic feedback and coaching to improve the quality of service provided to the supported client's customers. Creates weekly...