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Search Results: 29 vacancies
- ...inquiries, resolving issues, and delivering excellent service with every interaction. Key Responsibilities: Handle incoming customer calls, emails, or chats in a professional and timely manner Provide accurate information regarding products, services, and policies...
- Qualifications: At least High School Graduate with or without bpo exp Good English communications skills Willing to work in iloilo Amenable to work on a shifting schedule. Benefits: Company Christmas gift Health insurance Life insurance Opportunities for...
- We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills. Minimum...
- ...Sales outliers in the program Provides coaching and feedback centered around specific sales competencies including but no limited to:... ...finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs...
- Description and Requirements Job Description: Supervises and oversees the day-to-day activities of Call Center Coordinators. Ensures that all CCCs are properly monitoring and accurately recording metrics of the different Operations accounts...
- ...and that the manpower complement is sufficient for the forecasted call volume. Ensures that everyone within the program strictly... ...Business or Business Management. Two (2) to three (3) years Call Center Operations, Customer Service, Business Process Outsourcing, or Telecommunications...
- ...Requirements Required skills + qualities (technical): ~ Bachelor’s degree in any field ~1-2 years call center experience as a team leader or at least six months (6) experience within TIP as a Team Leader, specializing in Customer Care and...
- ...Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer...
- ...number of agents at the proper time based on recent / historical call arrival patterns. Addresses issues or discrepancies with the... ...least one (1) year Workforce Management experience within the call center / customer service industry Required Skills Basic...
- ...daily performance of forecast against actual metrics within the center and applies changes to future plans. Provides all forecasts in... ...by Workforce Manager. Plans for future staffing needs based on call pattern trend analysis and key developments that affect staffing...
- ...upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. Qualifications: At least HS Graduate (old curriculum) /SHS Graduate With or w/out CSE Experience...
- ...(FTO) is a fast-growing BPO company and fair trade outsourcing center that provides impact sourcing work for companies worldwide. Our... ...timely manner. They are expected to contact the institution via call or email whenever the issue is still unresolved after troubleshooting...
- WE ARE HIRING - Call Center Agent (Virtual - Walk in application) - BPO experience is an advantage but NOT required - At least HS/ SHS/ Vocational/ ALS Graduates/ College Undergraduate/ College Graduate
- ...their recruitment requisitions and job seekers start great careers. The Role You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction....
- ...written communication skills ~ Active GitHub profile and contributions to open-source projects ~ Experience participating in on-call rotations or incident management ~ Solid linux background, Perl, C#, Python ~ Azure – databases, app services ~ Microsoft Power...
- ...- Detail-oriented and organized - Reliable and trustworthy - Responsible and able to work with minimal supervision - Patient-centered caring approach Requirements: - Registered Respiratory Therapist in the Philippines, with or without experience - BS Respiratory...
- Job Title: Manager Location: Red Spaces Building, 2nd Floor North Diversion Road, Dungon B, Jaro, Iloilo City (Beside Floor Center, above Polylite, across from Wilcon Diversion) Employment Type: Part time - Full-time Job Summary: We are seeking a results-driven...
- ...of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines. Position: C# Developer We're looking for a motivated and passionate Junior to Mid-Level C# Developer to...
- Fair Trade Outsourcing Ph Inc. Who we are: Fair Trade Outsourcing™ (FTO) is a fast-growing BPO company and fair trade outsourcing center that provides impact sourcing work for companies worldwide. Our main office is in Philadelphia, Pennsylvania with a global network...
- ...sales targets. He/she is also responsible for implementing sales strategies including trade sales promotional programs, monitoring call frequency and coverage to increase the number of buying accounts, identifying new markets to improve product sell-outs from trade channels...