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- ...Helpware team. Position Overview: The Team Leader will be responsible for managing and overseeing the activities of a team of CSRs, ensuring that each individual performs at par with the standards set by the company and the client. Some main responsibilities are...
- ...Description We are looking for CSRs to join a fast growing account in Cebu. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities...
- ...their questions, concerns, and complaints. They may do this using a variety of channels, including phone, chat, email and social media. CSRs are the face of a company to its customers, and their interactions can significantly impact customer satisfaction and loyalty....