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- ...Customer Service Representatives are the dynamic and highly-driven CSRs of TCS. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns. Responsibility: Attracts potential customers...
- ...grow your career. Join a team where your work makes a direct impact on our success! Check these videos from two of our amazing CSRs - Jessie and Chrystler What You'll Be Doing Be the first point of contact for our customers — property managers, tenants, and...
- ...workflows related to policy issuance, endorsements, renewals, cancellations, and claims support • Collaborate with producers, CSRs, and leadership to enforce process compliance • Reconcile carrier payments and commissions across multiple carriers...
- ...This will require an understanding of system availability concepts and for Schneider-Electric's solutions for providing uptime. CSRs are required to interpret policies and make business decisions under pressure, based on customer and company needs to meet deadlines...
- ...discuss issues and share best practices Responsible in cascading policy/procedure updates and/or training flashes to the agents/CSRs. Communicate resignations from the team and other agent concerns to HR. Update employee attendance record in Employee Self Service...
- ...Position Summary: The Team Leader will be responsible for managing and overseeing the activities of a team of CSRs/TSRs, ensuring that each individual performs at par with the standards set by the company and the client. Some main responsibilities are as follows:...
- ...Responsibilities: • Implement LMS (Learning Management System) tools for training. • Develop financial and billing training programs for CSRs. • Conduct client training workshops on invoicing best practices. • Monitor training effectiveness and performance improvement....
- ..., you are responsible for ensuring client satisfaction by verifying schedules, on-site presence, and overall client happiness. Some CSRs may also handle scheduling and client updates, contributing to the success of work orders. Duties And Responsibilities (split Between...
- ...customer service calls and evaluating the quality of calls based on client defined criteria. Provides Customer Service Representatives (CSRs) with basic feedback and coaching to improve the quality of service provided to the supported client's customers. Creates weekly...
- ...Product Information Support: Offers alternative/suggestive selling and product interchanges and provides basic catalog information to CSRs and customers. Processes claims and return goods authorization (RGA ) after analysis of customer inquiry. Coordinates with...
- ...leadership direction within the Customer Service function. Job Summary Customer Service Operations Supervisor manages a team of CSRs responsible for processing and fulfilling medical equipment orders. Ensures accurate order entry, timely coordination with different...
- ...company policies and procedures. The Compliance Analyst will also assess call quality and transactions in line with compliance/regulatory requirements to ensure that CSRs deliver their role in driving with the company and client's integrity values and methodology....
- ...overseeing the team's outreach activities, ensuring professionalism, empathy, and compliance in every customer interaction. By guiding CSRs in their engagement approach, the Lead safeguards policy persistency, strengthens customer trust, and drives long-term retention....
- ...related to billing and collections support, client inquiries, product support or inbound interactions. Customer support representatives (CSRs), customer service advisors, or customer service associates (CSAs) interact with customers to handle complaints, process orders, and...
- ...Talented Healthcare CSRs Needed - Earn More Working from Home - Bye-Bye BPO! If you think you've got what it takes to join our high-performing team of experienced healthcare CSRs working from home, then this may be the dream job for you. Competitive pay, performance...Remote job
- ...attendance in meetings with a defined work schedule. Maintain KPIs — measure the success of customer service initiatives and ensure that CSRs are delivering a high level of service that aligns with business goals. Requirements And Skills with CSR experience Ability...
- ...of customer needs through direct interface for proper routing to appropriate resource Works with Customer Sales Representative (CSRs) and Customer Sales Associates (CSAs) on a daily basis to ensure complete customer processes from order to invoice Performs customer...
- ...Talented Financial CSRs Needed - Earn More Working from Home - Bye-Bye BPO! If you think you've got what it takes to join our high-performing team of experienced financial CSRs working from home, then this may be the dream job for you. Competitive pay, performance bonuses...Remote job
- ...requires empathy, professionalism, and the ability to handle high ticket volumes while maintaining service level agreements (SLAs). CSRs are the frontline voice of the company, ensuring every customer feels heard, supported, and satisfied. Responsibilities: Customer...Remote job
- ...SuperUser (15%) ~ Maintain expertise in one.com admin procedures, products, and campaigns ~ Act as subject-matter expert for CSRs; provide clear guidance and process improvements ~ Approve discounts and payment extensions ~ Process undelete requests and...
- ...information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and...Remote job
- ...We are seeking proactive and customer-centric e-commerce Customer Service Representatives (CSRs) to join our dedicated team. As an e-commerce CSR, you will be the frontline support for customers shopping online, handling inquiries, resolving issues, and ensuring a seamless...Remote job
- ...attendance in meetings with a defined work schedule. Maintain KPIs — measure the success of customer service initiatives and ensure that CSRs are delivering a high level of service that aligns with business goals. Requirements and Skills: High School Diploma and/or GED....
Fair Trade Outsourcing
Iloilo12 days ago - ...first! How to Prepare for the Recruiting Process: Why Are They Hiring an Insurance CSR? Our client is hiring three Insurance CSRs to support producers who are overloaded with renewals, service requests, quoting, data entry, and pipeline follow-ups. These...Remote job
- ...automations and structure are in place, lead the recruitment, training, and management of a small Customer Success team. Train new CSRs on AI tools, Shopify operations, and luxury service standards. Foster a culture of excellence, accountability, and continuous...Remote job
- ...Lead discussions relating to system certificates and complete the implementation of the certificates which include generating required CSRs and installing customer and/or Avaya provided certificates end to end in the Avaya Aura stack. Lead technical resource for the...
