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- ...Role Overview Customer Service Representatives (CSRs) are responsible for handling incoming calls, chats, and emails , while also managing backend operational tasks to ensure a smooth and efficient customer experience. This role requires strong communication skills...
- ...specifications to prepare SAS analysis datasets, tables, listings, and figures. Create programs for generating graphs and tables for CSRs, safety reports, efficacy reports, and other study deliverables, ensuring on-time and high-quality output . Validate and...
- ...responding to customer inquiries, resolving order-related issues, and helping customers successfully navigate the SwagUp platform. CSRs operate at the front lines of the customer journey, assisting clients via chat and email while proactively identifying and resolving...
- ...We are looking for CSRs to join a fast growing retail account in Davao. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond...
- ...The Team Leader will be responsible for managing and overseeing the activities of a team of CSRs (Health Care Account), ensuring that each individual performs at par with the standards set by the company and the client. Some main responsibilities are as follows: ~ Monitors...
- ...programs, and other activities that develop skills, build teamwork, and provide updated information. Pharmacy Technician Certified CSRs support physician calls and can review Prior Authorization (PA) guidelines noted in the MedAccess system. To apply, you must be...
- ...requires empathy, professionalism, and the ability to handle high ticket volumes while maintaining service level agreements (SLAs). CSRs are the frontline voice of the company, ensuring every customer feels heard, supported, and satisfied. Responsibilities: Customer...Remote job
- ...problem-solving, research and problem/dispute resolution. Job Summary Customer Service Operations Supervisor manages a team of CSRs responsible for processing and fulfilling medical equipment orders. Ensures accurate order entry, timely coordination with different...
- ...We are looking for CSRs to join a fast growing Fraud account in Taguig City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Protect...
- ...care, and we need your help! We’re looking for a Team Lead to provide front‑line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of...
IntouchCX
Mabalacat City, Pampanga19 hours ago - ...We are seeking proactive and customer-centric e-commerce Customer Service Representatives (CSRs) to join our dedicated team. As an e-commerce CSR, you will be the frontline support for customers shopping online, handling inquiries, resolving issues, and ensuring a seamless...Remote job
- ...deliverables with quality, as well as earn client’s trust and repeat business. Develop SDTM and ADaM dataset specifications for CSRs, ISS, and ISE following company’s or client’s Standard Operating Procedures (SOPs) and project specific requirements. Perform quality...
Everest Clinical Research Services Inc.
Manila4 days ago - ...Talented Financial CSRs Needed - Earn More Working from Home - Bye-Bye BPO! If you think you've got what it takes to join our high-performing team of experienced financial CSRs working from home, then this may be the dream job for you. Competitive pay, performance bonuses...Remote job
9600 - 13200 $ per year
...first! How to Prepare for the Recruiting Process: Why Are They Hiring an Insurance CSR? Our client is hiring three Insurance CSRs to support producers who are overloaded with renewals, service requests, quoting, data entry, and pipeline follow-ups. These...Remote job- ...through performance evaluations, training needs, coaching and career opportunity programs ~ Negotiate and mediate with customers or CSRs when required to resolve issues and meet expectations ~ Learn and maintain extensive knowledge of client philosophy and service...
IntouchCX
Metro Manila19 hours ago - ...Lead discussions relating to system certificates and complete the implementation of the certificates which include generating required CSRs and installing customer and/or Avaya provided certificates end to end in the Avaya Aura stack. Lead technical resource for the...
- ...We are looking for CSRs to join a fast growing Online Video Sharing account in Taguig City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities...
- ...travel industry! Don’t miss this chance to level up your career with a company that values your talent and supports your growth every step of the way. Interested? If yes, kindly send your updated resume and be one of our CSRs. We can’t wait to welcome you aboard!
GDV-STACKph
Pasiga month ago - ...is responsible for interacting with customers to provide information, resolve complaints, and ensure a positive customer experience. CSRs serve as the primary point of contact between the company and its customers, addressing inquiries via phone, email, chat, or social...
MRC SGV
Metro Manila19 days ago - Key Responsibilities: 1. Oversee and manage the entire customer service team (including Team Leaders and CSRs). 2. Design, optimize, and maintain SOPs, response templates, and risk control processes. 3. Establish and continuously improve SLA and KPI monitoring systems...
Annolas Inc
Taguiga month ago - Key Responsibilities: 1. Manage scheduling, attendance, and task allocation for a team of 8-15 CSRs 2. Monitor daily queues, case volumes, and response turnaround times 3. Coach CSRs on proper issue handling and support case escalations 4. Lead onboarding, coaching...
Annolas Inc
Taguiga month ago - Key Responsibilities: *Oversee and manage the entire customer service team (including Team Leaders and CSRs). *Design, optimize, and maintain SOPs, response templates, and risk control processes. *Establish and continuously improve SLA and KPI monitoring systems. *...
Annolas Inc
Taguiga month ago - ...answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand...
StackPh GDV Business Services
Binangonan, Rizala month ago - ...Service Representative (Order Management) Ortigas, Pasig City | Onsite | Night Shift We’re looking for detail-oriented and tech-savvy CSRs to handle inbound and outbound inquiries related to order placement, tracking, modifications, and cancellations. Be part of a fast-...
Visaya KPO
Pasiga month ago
