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- ...the operations floor. Incorporate performance intervention to accelerate learning. Responsible for managing and motivating the CSRs to work simultaneously with them to hit KPIs and metrics. Assist Operations Manager to resolve customer complaints and issues...
- ...systems and tools. Adhere to established processes, protocols, company policies, and team guidelines . Collaborate with fellow CSRs, internal departments, and clients to provide appropriate and timely solutions. Complete all required compliance trainings...
- ...Customer Success Managers (CSMs) by handling administrative tasks, client communication, ticket triage, and internal coordination. This role ensures CSMs can focus on strategic account management while CSRs maintain day-to-day responsiveness and operational efficiency....
- ...specifications to prepare SAS analysis datasets, tables, listings, and figures. Create programs for generating graphs and tables for CSRs, safety reports, efficacy reports, and other study deliverables, ensuring on-time and high-quality output . Validate and...
- We're looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives (CSRs). In this role, you'll assist customers by answering inquiries, resolving concerns, and providing accurate information through phone, chat, or email...
EMX BPO Inc.
Pasig3 days ago - ...problem-solving, research and problem/dispute resolution. Job Summary Customer Service Operations Supervisor manages a team of CSRs responsible for processing and fulfilling medical equipment orders. Ensures accurate order entry, timely coordination with different...
- ...and time sensitive follow ups including audits and cancellation prevention. The role reduces administrative workload so U.S. based CSRs and account managers can focus on client conversations and higher value work. Primary Responsibilities ~ Certificate of...Remote job
- ...Lead discussions relating to system certificates and complete the implementation of the certificates which include generating required CSRs and installing customer and/or Avaya provided certificates end to end in the Avaya Aura stack. Lead technical resource for the...
- Job Overview We are looking for passionate and customer-focused Customer Service Representatives (CSRs) to join our growing team in Davao City. As a CSR, you will be the first point of contact for customers, providing exceptional support through phone, email, or chat...
Neksjob Corporation
Davao del Sura month ago 23000 Php
Job Description We are looking for motivated and customer-focused Customer Service Representatives (CSRs) to join our team in Makati. The ideal candidate will handle customer inquiries, provide accurate information, resolve concerns efficiently, and deliver an excellent...Neksjob Corporation
Makatia month ago
