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- ...Sutherland is seeking passionate and driven individuals to join our team of Customer Service Representatives (CSRs) in Carmona . As a CSR, you will be responsible for providing exceptional customer service and support to our clients in the wireless and broadband services...
- Assist customers with inquiries and issues via phone, email, or chat. Provide product information and troubleshoot problems effectively. Maintain accurate records of customer interactions. Collaborate with team members to enhance customer satisfaction...
- ...CSR) acts as the primary link between a company and its customers. They are responsible for answering inquiries, resolving complaints, processing orders, and ensuring customer satisfaction. Successful CSRs excel in active listening, empathy, problem-solving, and clear...
- ...Escalating queries and concerns, when necessary Troubleshooting common issues with products or services Working with a team of CSRs and other departments to find appropriate solutions to problems ~ Minimum of 12 months experience in a BFSI (Banking, Financial...
- ...and services. They handle customer interactions through phone, email, chat, or in person, ensuring a positive customer experience. CSRs also process requests, maintain accurate records, and work to achieve customer satisfaction while adhering to company policies and procedures...
- ...Wing Assistant places contractors across 25+ role types — GVAs, EAs, SDRs, CSRs, and more — for clients across the Philippines, LATAM, and global markets. Internal coordination runs through Discord as the single source of truth: pre-demo requests, mid-call heads-up, post...
- ...as the direct link between a company and its clients. They are responsible for answering inquiries, resolving complaints, and processing orders to ensure high customer satisfaction. CSRs operate across various channels, including phone, email, chat, and social media...
- ...Customer Service Representative Job Summary Customer Service Representatives are dynamic and highly-driven CSRs of TCS. These bright and energetic professionals work the forms with enthusiasm and accuracy and go beyond satisfying customer queries and concerns....
- ...Job Summary We are looking for enthusiastic and customer-focused Customer Service Representatives (CSRs) to join our growing team in Baguio. Whether you have previous BPO experience or are looking to start your career in customer service, we welcome applicants with...
- ...Description We are looking for CSRs to join a fast growing account in Clark. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities...
- ...Description We are looking for CSRs to join a fast growing account in Iloilo. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond...
- ...Customer Service Representative (CSR) – Financial & Insurance Account. We are currently hiring Customer Service Representatives (CSRs) for our Financial & Insurance Account. We welcome applicants with or without BPO experience. If you have strong communication skills...
1000 - 1200 $
...level) Location of Search: Philippines Work Location: Remote Key Responsibilities Serve as a primary resource for CSRs by providing guidance on customer, order, return, refund, shipping, and marketplace issues. Assist with escalated and complex customer...- ...enterprise security management system supporting electronic access control, video surveillance, and related security operations. As CSRS continues to modernize its technology landscape, the ICT Administrator’s responsibilities may expand to include additional ICT platforms...
- ...processing and updating providers' MOP, handling email inquiries from doctors regarding billing and payment status, sending PF bank proofs, CSRs, and BIR 2307, and encoding or updating doctor and bank details in OMNI/HBS systems Education: ~ Graduate of any 4-year course,...
- CSRs work in nearly every industry, ranging from corporate offices and retail stores to remote work-from-home positions. They often operate in fast-paced settings, using computers and headsets to maintain constant communication with customers
- ...marketing tools to build and measurably grow sales to a sustainable customer base. Assign targets or quotas to team members- EDRs, CSRs, Pizzamakers. Develop relationships with local communities and businesses through attending community events, and sponsoring...
- ...Communicates on time and proper calibration updates and status to the concerned personnel; regularly interacts with other technicians, CSRs, Sales and Purchasing; coordinate with customers if necessary; coordination normally involves presentation of factual information....
- ...improving the quality of customer service interactions across multiple channels. The role ensures that Customer Service Representatives (CSRs) follow company policies, service standards, and iGaming procedures while providing accurate, professional, and efficient support to...
- ...Complete internal and external client calibration sessions Supporting Team Leaders in setting improvement programs and action plans for CSRs Reporting on completed projects and/or reviews (upon requests) Escalating quality deficiencies to QL/QM Attending internal...
- ...Description We are looking for CSRs to join a fast growing Fraud account in Taguig City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities...
- ...responsible for assisting customers by answering inquiries, resolving concerns, and providing information about products and services. CSRs serve as the front line of communication between the company and its customers, ensuring a positive customer experience through...
- ...etc…). Product Knowledge Management Ensuring that knowledge about Client products is developed, validated and distributed to CSRs and Team Leaders according to Client requirements and agreed content flow procedures. Mastering Intranet and deploying it as a standard...
- ...a business and its customers by providing information, answering questions, and resolving complaints: Provide information ~ CSRs provide information about products and services. They may also offer products and services. Answer questions ~ CSRs listen to...
- ...processes. This is a customer service–focused role (not sales incentive-based). Responsibilities Supervise and manage a team of CSRs Oversee daily operations and short-term activities Handle escalations and complex customer concerns Drive process...
- ...) upon regularization (Dependents may be enrolled at the employee’s expense) Performance Incentives (to be discussed by the Operations Team) Leave Credits: 24 PTO (accrues upon hire; usable upon regularization) Head Count 12 CSRs (Jan 12) 25CSRs (Jan 19)...
- ...Escalating queries and concerns, when necessary Troubleshooting common issues with products or services Working with a team of CSRs and other departments to find appropriate solutions to problems SKILLS AND ABILITIES: Interpersonal and customer service...
- ...experience. They provide information about products and services, process orders and returns, and may also offer technical support. CSRs act as a point of contact for customers, often using various channels like phone, email, and chat. Experience: Prior experience...
- ...Acquisition & High-Volume Hiring (US Accounts) - Design and run localized sourcing campaigns to attract experienced English-speaking CSRs/agents in Manila, prioritizing candidates with prior US/North American account experience. - Build and maintain an active local...
- ...analytical skills, along with a solid understanding of financial services. Key Responsibilities: Supervise and coach a team of CSRs handling banking/card inquiries Monitor performance metrics and ensure SLA compliance Handle escalations and complex customer...