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- ...resolve technical issues through calls that operates 24X7 Diagnose hardware, software, network connectivity issues including LAN, WAN, and... ...10. ~ Knowledge and experience with end-user devices and computer peripherals troubleshooting (input device like mouse and...
- ...Desktop Support Technician’s role is to support and maintain customer computer systems, desktops, and peripherals. This includes diagnosing, repairing, maintaining, and upgrading all computer hardware and equipment while ensuring optimal workstation performance. The...
- ...timely manner. You’ll work with different systems, software, and hardware, and follow standard procedures to escalate unresolved issues... ...enterprise wired or wireless networks • 2 years+ of college with a computer networking, Computer Science, or Information Technology focus/...
- ...service for clients within and across zones on company supported computer applications and platforms via voice email and chat Provide... ...line with SLAs diagnose and resolve client issues related to hardware telephone printers software etc including upgrades Leading by...
- ...related inquiries via phone, email, and chat. Troubleshoot hardware, software, and network issues, providing step-by-step guidance... ...Microsoft 365 admin knowledge Strong technical foundation in computer systems, operating systems, and software applications....
- ...Requirements ~ Bachelor's degree in Information Technology, Computer Science, or a related field. ~5+ years of experience in IT... ...problem-solving abilities and technical knowledge of various hardware and software. ~ Excellent communication skills, capable of...
- ...Cebu Key Responsibilities: Provide technical assistance and support for incoming queries and issues related to computer systems software and hardware Respond to queries either in person over the phone or through email Diagnose and resolve technical hardware...
- ...troubleshooting for down systems/sites unable to call in/out. ▪ Agent will work with customer/techs on site to offer basic hardware troubleshooting and if need be, perform remote desktop support via laptop. ▪ Agent will also work as a liaison between...
- ...in a timely fashion. He or she provides customer guidance on maintenance of underlying project technical infrastructure, including hardware, database and operating systems. He or she applies quality processes in performing the tasks. Providing first level of support for...
- ...and all project team members in managing system configuration and setting up and maintaining the most cost-effective and efficient hardware and software to satisfy project requirements. You will undergo intensive on-the-job training and mentoring to prepare you for...
- ...Microsoft Office Suite, web browsers, and hospitality-specific platforms Microsoft Technologies: Active Directory, Group Policy Hardware support: desktops, laptops, smartphones, printers ~ Professional Skills: Strong analytical and problem-solving skills...
- ...tickets and requests for local and remote network support in order to meet service level agreements. Troubleshooting and resolving hardware, software, application, network, user access, and all related issues are part of the daily routine. The Tier 2 Technical Support...
- ...management through resolution of internet and network outages ~ Notification of outages to practice and remote troubleshooting of hardware status with employees ~ Working with ISPs, circuit carriers to monitor and manage including tracking service outages through...
- ...or related role, with strong troubleshooting expertise. ~ Solid knowledge of networking concepts , operating systems , and hardware/software configurations . ~ Proven network support experience and ability to troubleshoot complex technical environments. ~...
- ...ensure uptime Provide technical assistance in English via phone, email, and chat to clients experiencing issues Troubleshoot hardware and software problems and escalate issues as necessary Document all support interactions and resolutions in the ticketing...
- ...Configuration Manager Strong understanding of mobile device management principles Experience in troubleshooting software and hardware issues Familiarity with cloud-based applications and services Ability to work collaboratively in a team-oriented environment...
Accenture
Cebu Citymore than 2 months ago - ...tagging, routing protocols ~ Ability to read and interpret packet captures Experience configuring routers, switches, and VoIP hardware Strong PBX experience (cloud or on-prem): call routing, IVRs, time frames, dial plans Strong analytical skills and ability...
- ...and Experience: • Bachelor’s degree in Accounting, Business Management, Accounting Technology or related field. • Proficient computer skills including Microsoft Excel experience (SharePoint a plus) • Previous experience in Oracle system, SAP and other ERP systems...
- ...medical-related course such as Nursing, Medical Technology, Radiologic Technology , or other allied health courses Graduates of computer-related courses are also welcome to apply Willing to be assigned and travel within the following areas: Biliran, Samar,...
- ...) • Excellent verbal communication and listening skills in English • Strong problem-solving and interpersonal skills • Basic computer knowledge and ability to navigate multiple systems • Willing to work onsite in Cebu and on night shift schedules • Amenable to...
- ...Outlook, Teams, Zoom, and comparable platforms. ✔️Provide Cloud services and printer set-up related issues ✔️ Manage and monitor IT hardware assets RECRUITMENT PROCESS (ONLINE): ✔️ Resume Screening ✔️ HR Interview ✔️ Language Assessment ✔️ Skills/Technical Interview...
- ...emerging technology and trends, and introduce new tools and techniques for software development Requirements Graduate of any computer-related course (preferably BS Computer Science, BS Information Technology, BS Computer Engineering) At least 5 years of Software...
- ...standards. Maintain documentation and provide support for BI tools and solutions. Key Job Qualifications : Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Experience with Oracle Analytics Cloud (OAC)....
- ...and performance support needs and design the training and performance support products Qualifications ~ Bachelor’s degree in Computer Science, Engineering, Business, or related field ~2-4 years of experience as a Product Owner or similar role in Agile software development...
- ...Must be able to effectively communicate in English, both verbally and in writing. Bachelor's degree in a technical area such as Computer Science, Information Technology, or Business. Equivalent training and experience can be considered in lieu of a degree. Have...
- ...Requirements and Skills: Mid-level Java Enterprise Edition or Jakarta Enterprise Edition Developer Bachelor's degree in Computer Science, Information Technology, Mathematics, Information Systems or other related courses. Undergraduates are welcome to apply....
- ...Perform related duties as assigned. Qualifications ~ Bachelors degree in Project Management Information Technology Linguistic Computer Science or a related field ~ Basic knowledge of project management software like Trello Jira or Asana ~ Proficient in MS...
- ...end-user operational documentation for the software or system Qualifications: Bachelor's Degree in Information Technology, Computer Science or other relevant fields Experience in ASP.NET Webforms or ASP.NET MVC, CSS3, HTML5, JavaScript, jQuery Skills in...
- .../ Accounting or Business Course WORK EXPERIENCE At least 2 years of related work experience TRAINING ACQUIRED Excellent computer skills PMS, Navision or related system Must be able to prioritize job functions in order to meet deadlines...
- ...custom and out of the box reports & dashboards within the platform. Key Experience & Attributes ~ Bachelors degree in Computer Science, Information Technology, or a related field. ~ Salesforce Administrator (ADM201) certification. ~ Additional...
