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- ...Overview: The System Administrator will support and maintain our Salesforce ecosystem and adjacent technologies (Domo BI, Microsoft... ...an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all...
- ...you will be responsible for overseeing the implementation, maintenance, and optimization of our HRIS (Human Resources Information System) to support the organization's HR functions. You will collaborate closely with HR professionals, IT teams, and stakeholders to ensure...
- ...Job Overview: We are seeking a proactive and innovative Systems Solutions Officer to join our dynamic IT team. The Systems Solutions... ...and best practices. Requirements Bachelor’s degree in Computer Science, Information Technology, or related field (or...
- ...Job Overview We are looking for customer service representatives that will act as a liaison, provide product/ Service information... ...customer accounts, and document appropriately • Navigate multiple computer systems and applications, and utilize search tools to provide...
- ...applications, and networking. ~ Hands-on experience in troubleshooting hardware and software issues. ~ Knowledge of operating systems such as Windows and macOS. ~ Experience in performing hardware repairs and replacements. ~ Good understanding of network...
- ...initial point of contact for incidents and service requests. This is voice, email and chat... ...service requests in Client's ticket management system, ServiceNow Provide initial triage and... ...Required: Bachelor's Degree in Computer Science, IT or related field or Allied Medical...
- ...tasks and enhance efficiency. Monitor system performance, identify potential issues,... ...Work closely with sales, professional services, technical support, and engineering teams... ...Required Skills: Bachelor’s Degree in Computer Science, Information Technology, or related...
Manpower Core Group Inc.
Cebu City19 days ago - ...Smartsourcing. We're on the lookout for a full-time, onsite Customer Service Officer who enjoys helping people, solving problems, and... ...orders. Accurately enter and manage customer orders in the system. Address customer complaints and escalate complex issues when...
- ...Customer Service Representative (Onsite) BRISolutions Human Resource Services | Full-time Location/s: Cebu Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality...
- ...This is a contract Customer Service Representative role at LanceSoft, Inc. located in Cebu. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing customer experience on-site in Cebu. Qualifications...
- ...Job Title: Customer Service Representative Company: CSV Now Philippines Location: 15F 1Nito Tower Building, Cebu City, Cebu... ...and document all customer interactions accurately in the CRM system to ensure traceability and follow-up. Collaborate with team...
- ...- IT Park, Cebu City Work Schedule: Mondays - Fridays; Night Shift Headcounts Needed: 40+ FTEs Industry: IT Consulting & Services Qualifications: At least 6 months of BPO experience Excellent interpersonal and English communication skills. Can...
- ...individual to join our team as a Customer Service Representative. As a Customer Service... ...concerns. Navigate and utilize internal systems and databases. Resolve customer... ...environment. Proficiency in using computer systems and software. Benefits...
- ...The Head of Managed IT Services is a hands-on operational leader responsible for managing external IT service delivery across desktop... ...Education Bachelor's degree in Information Technology, Computer Science, or related field ITIL Foundation certification required...
- ...Job Qualifications System Sales Consultant in Cebu Business Park Cebu City upto 35k 1. Sales Development · Generate leads through... ...proposals for specific customer requirements, modifying services offered to tailor to customer needs and promoting company solutions...
- Develop and execute end-to-end project management activities of an assigned program, project, or contracted service within a globally sourced delivery model. Summary: As a Project Control Services Practitioner, you will engage in a variety of project management...
Accenture
Cebu City12 days ago - ...Responsibilities: -Handle customer inquiries for retail products and orders -Provide accurate information and resolutions -Maintain quality service and proper documentation Benefits: -Competitive salary -Performance incentives -Paid training -Career growth opportunities -...
- ...deliver and execute project(s) and program(s) Ensure execution of delivery work across one or more clients or portfolios, leading service delivery strategy across all locations where the services are provided (e.g., client-site, delivery center) Address performance...
- ...We are looking for passionate customer service associates who can live and breathe our core values. We’ll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email. Customers will rely on you to answer...
- ...Outsourcing Service Delivery Tasks Process Purpose To improve efficiency in order updates and manage the increasing complexity... ...providers Documented activity in SAP tickets and project systems System Access Requirements ~ SAP, Teams, and Provider Portals...
- ...Resort & Spa Mactan and under the direct supervision of the Guest Services Manager the Guest Services Officer is responsible for the... ...with a warm service-oriented personality. Proficient in hotel systems reservations software and MS Office applications. Strong ability...
- ? Work Location: Cebu City Ready to take your career to the next level? Join our dynamic team as a Customer Service Representative and be part of one of the country’s top BPO companies! We have exciting opportunities across Healthcare, Retail, and Airline accounts — choose...
- ...Job Title: Nonvoice Customer Service Associate (Remote) About the Client: Our client is a U.S.-based digital entertainment company that offers engaging and interactive online gaming experiences. They focus on creating a secure enjoyable and user-friendly platform...
- ...client requirements Identify and solve system issues IT Operations Associate... ...Develop and maintain knowledge of tools and service management procedures necessary to run IT... ...Application Development Graduate of Computer Science, Software Development or any programming...
Accenture
Cebu City1 day ago - ...We are mass hiring Call Center Agents/Customer Service Representative for Food Delivery account across Cebu- IT Park NO BPO EXPERIENCE. Job Responsibilities: • Demonstrate professionalism and patience when interacting with customers. • Address customer inquiries, concerns...
- ...We are looking for someone to deal with different tasks assigned for the duration of the shift and provide professional service to the customers. Key Responsibilities: Ensure that all tables are operational without interruptions. Handle all real-time incidents...
- ...billing concerns Resolve billing disputes Desired skills & knowledge: Must have at least 6 months of continuous Customer Service experience in a BPO company English speaking skills close to native level minimal to no accent Strong customer service skills...
- ...The Customer Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Customer Service Supervisor. Key Responsibilities include: Communicates efficiently with clients: providing quotations...
- ...with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Cebu, you'll be a part of... ...Recognize, apply, and explain your product or service knowledge Computer experience What You Can Expect Supportive of your...
30000 - 45000 Php
...for a Customer Support Chat Specialist to provide exceptional service for our valued customers around the world. This is a fully... ...products . Manage and document customer interactions using CRM systems . Collaborate with internal teams via Slack and Google...Brilliance LLC
Cebu Citya month ago
