Chat Support
Full-time
MangoJob- Recruitment Platform | Jobs & Hiring App
JOB DESCRIPTION
The Chat Support Representative will provide fast and accurate customer support through live chat and messaging channels. The successful candidate should be organized, capable in the relevant field, and able to work professionally with the assigned team.
RESPONSIBILITIES
• Handle multiple chat conversations while maintaining accuracy and professionalism.
• Understand customer concerns and provide clear written solutions or instructions.
• Use approved templates appropriately without sending repetitive or irrelevant replies.
• Document each chat and escalate cases that require additional support.
• Meet typing, response time, quality, and customer satisfaction standards.
JOB REQUIREMENTS
• Senior High School Graduate / College Level / College Graduate.
• 0–1 year of chat, customer service, or BPO experience preferred.
• Strong written English, grammar, and typing accuracy.
• Able to manage several conversations without losing attention to detail.
• Customer service or non-voice BPO experience is an advantage.
• Comfortable working in a fast-paced, metric-driven environment.
APPLICATION NOTICE
Please submit your updated resume directly through Bossjob.
Our recruitment team will review your application. Shortlisted candidates will be contacted through Bossjob chat for the next step of the recruitment process.
Please keep your Bossjob profile and resume complete, accurate, and up to date.
Vacancy posted 28 days ago
Similar jobs that could be interesting for youBased on the Chat Support in Muntinlupa vacancy
- ...Opportunities for promotion and career development Wellness programs and exclusive employee discounts A diverse, inclusive, and supportive workplace Ready to Start? Apply today and become part of a company that values customer care and employee growth. Join our...
- ...Job Highlights: Blended Support (Voice/Non-Voice Account) Up to 70,000 Monthly Salary Package | Open to SHS Graduates without Experience... ...: BOSSJOB Note: Directly send/attach your resume via chat for faster processing. Open to K-12 / High School Graduate or...
- ...Handle customer inquiries via phone, email, and chat support. Provide timely and accurate responses to customer requests and concerns. Maintain high customer satisfaction by resolving issues effectively. Document customer interactions and feedback in the system...
- ...creating positive moments for each other, we make a difference and improve our associate experience. As a Financial-Tech Customer Support Agent, you are expected to fulfill the following duties: Listen to customers' questions and concern. Resolve customers'...
75000 - 90000 Php
...could automate that" at least once a week, we'd love to meet you. Don't worry, we're not looking for an AI engineer disguised as a Support Technician. We're looking for an exceptional Support Technician who's excited about helping shape the future of IT support. And...- ...approved account resets, installations, configurations, or remote support actions. • Escalate incidents with complete diagnostics and... ...application. Shortlisted candidates will be contacted through Bossjob chat for the next step of the recruitment process. Please keep...
- ...JOB DESCRIPTION The Customer Support Representative will manage customer support cases that require investigation, follow-up, and coordinated... .... Shortlisted candidates will be contacted through Bossjob chat for the next step of the recruitment process. Please keep...
- ...Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family why you’re eating dinner at 8am or why your “lunch break” is actually 2am, this one’s for you. This role is different. This is a day shift role aligned to Australian business...
- ...JOB DESCRIPTION The Technical Support Representative will troubleshoot customer hardware, software, connectivity, account, or device issues... ...customers through approved troubleshooting steps by phone, chat, or email. • Document symptoms, actions taken, test results, and...
- ...JOB DESCRIPTION The Email Support Representative will resolve customer concerns through clear, complete, and professional email correspondence... .... Shortlisted candidates will be contacted through Bossjob chat for the next step of the recruitment process. Please keep...
- ...to an Operations Supervisor/ Team Leader. Professionally handle high volumes of incoming inquiries from customers (calls, emails, chats, social media, back office and other B2C/B2B channels) Thoroughly and efficiently gather customer information, assess and fulfill...
- ...Provide technical support for internal and external customers via phone, email, and chat. Diagnose and troubleshoot hardware and software issues for various IT systems. Assist in the implementation of new software and hardware solutions. Document issues and provide...
- ...Position Summary The role is responsible for driving and supporting the end-to-end operations of JAMCI Financials Insurance business. It manages the full policy servicing cycle, including preparation of quotations, coordination with insurance providers, processing of...
70000 - 90000 Php
...you know your manager, your ideas matter, and nobody expects you to survive on pizza and panic. We're looking for an experienced Support Tech (After Hours) to join our global support team. You'll support clients across multiple countries, tackle complex infrastructure...- We are looking for a FinTech Account Specialist to join our growing Financial Technology account in Alabang. The role involves assisting customers with their account and service concerns, providing accurate information, resolving issues, and delivering an excellent customer...
- ...to enable a better, safer and more interconnected world. Job Description PRIMARY RESPONSIBILITIES Provide first line support to SGS affiliates and external clients Resolve desktop support and end user support issues Fast paced handling of incidents /...
- ...social enterprise , FoodSHAP is committed to raising awareness on food safety and building a strong food safety culture . We support and fund sustainable programs , including free training, public awareness campaigns, and capacity-building initiatives to benefit...
- ...Join our Allied Health Account (ALA) and become part of a team supporting members under an international healthcare account. Position: Healthcare Support Specialist Work Arrangement: Hybrid Qualifications: • College Graduate or Associate Graduate, any course...
- ...Customer Service Representatives account. The successful candidate will provide excellent customer service and healthcare-related support to members of an international healthcare account. Key Responsibilities: Handle inbound calls and assist members with their healthcare...
- ...Description Provide technical support and assistance to customers post-purchase. Diagnose and troubleshoot technical issues related to products. Communicate effectively with customers to understand their problems and provide timely solutions. Document support...
- ...Description Provide effective technical support to customers via phone, email, and chat. Troubleshoot and resolve issues related to software and hardware. Guide customers through step-by-step solutions to technical problems. Document customer interactions and...
- ...We are looking for Audio Technical Support Representative to join our BPO team supporting an Audio Technical account. In this role, you will assist customers with audio-related concerns, troubleshoot technical issues, and provide clear and professional solutions. This...
- ...It is an American outsourcing company that provides Information management, customer service management to its clients. Information support is not limited to business support systems. The company also handles communications, technology, retail, financial services,...
- Provide excellent customer service to members of the company and other individuals seeking assistance by answering questions about products or services, processing orders, and handling complaints Maintain relationships with current customers by providing them with product...
- ...We’re looking for a detail-oriented Accounting Staff to join our team! This role supports daily accounting operations such as document checking, petty cash handling, and invoice validation. Perfect for fresh graduates who are eager to learn and grow in a fast-paced...
- ...POSITION TITLE: Customer Support Coordinator WORK LOCATION: Albang WORK SETUP: Day Shift SALARY: PHP 20K to PHP 25K KEY ROLES & RESPONSIBILITIES 1. Customer Support & Communication Handle basic customer enquiries via email and phone. Provide accurate...
- ...SUMMARY: The Customer Service Representative – Non-Voice, Seller & Vendor Support acts as the primary frontline support for daily Vendor and Seller inquiries. This role is responsible for driving support efficiency via Zendesk, managing the daily SKU Quality Control...
- ...resolve P1 issues, and escalate to L3 when needed. Investigate and document problems, implement corrective/preventive actions, and support change requests. Communicate directly with end users and collaborate with Domain Leads and internal teams. Maintain reports,...
- ...working together to enable a better, safer and more interconnected world. Job Description Role Overview An Application Support Level 2 (L2) professional provides advanced technical support for business applications after issues are escalated from Level 1....
- Assisted customers through phone support by addressing concerns, processing requests, and maintaining accurate records of all interactions in the system.
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Chat Support. Be the first to apply!
