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Chat Support

Full-time

Miranda HR

Description
  • Provide timely and effective chat support to customers.
  • Resolve customer inquiries and issues through live chat interactions.
  • Document and escalate issues when necessary, ensuring customer satisfaction.
  • Assist in data entry and maintain records of customer interactions.
  • Collaborate with team members to enhance service delivery and improve processes.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: Entry Level (0–2 years)
  • Skills and Competencies: Proficiency in MS Office
  • Skills and Competencies: Strong computer literacy
  • Skills and Competencies: Understanding of compliance regulations
  • Skills and Competencies: Basic knowledge of business analysis
  • Qualities and Traits: Excellent communication and interpersonal skills
Vacancy posted a month ago
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