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- ...Role Title: Workday HRIS Analyst (Functional) ECLARO: A quick Summary ECLARO is an award-winning professional... ...solutions. The position requires development and operational support in Workday related, help drive business process improvement and...
- ...workshops and interviews to gather detailed requirements Create functional and user documentation Plan and consult with client on... ...walkthrough of the system process areas Provide post-implementation support and solve issues related to system implementation...
- The Manager, Operational Risk Management of Group Functions (i.e., Human Resources, Finance, Marketing et al) will be responsible for assisting... ...and management program. Key Responsibilities Lead or Support activities to facilitate the effective implementation of...
- ...run Fit-to-Standard workshops, configure end-to-end processes, support integration and data migration, and drive testing, cutover,... ...with problem-solving abilities. Experience working with cross-functional teams. Ability to work independently and within a team in...
- ...Key Responsibilities • Act as the first line of support for customer issues and service requests. • Handle inbound customer calls, emails, and portal tickets, ensuring timely and professional communication.• Accurately document all incidents and actions taken in the...
- ...needed. Operational Responsibilities • Act as the primary escalation point for L1 technical issues before forwarding to L2/L3 support. • Ensure prompt response, troubleshooting, and closure of support tickets in accordance with SLAs. • Oversee ticket quality—validate...
- MASS HIRING: Healthcare Account Call Center Agents - Quezon City (Bridgetowne) Earn up to ₱19,000 Monthly | HMO on Day 1 + 14th Month Pay! Are you ready to start a rewarding career in the BPO industry? We’re looking for motivated individuals to join our Healthcare...
- ...a proactive and detail-oriented Business Support Specialist to join our dynamic team. This... ...management, reporting, and administrative support functions. The ideal candidate will excel in... ...primary point of contact for incoming calls via the office number and WhatsApp....
- ...MicroSourcing! Position: Customer & Sales Support Associate Work setup & shift: Hybrid |... ...1. Sales Outreach & Lead Nurturing Call on inactive and low-volume accounts to re... ..., and work collaboratively with cross-functional teams. ~ Highly organized with strong...
- ...is required to perform basic and advanced support for alarm management and to... ...position is also required to answer inbound calls, service requests, confirm work orders, perform... ...interactive customer service and related functions. Background in offshore service operations...
- ...Job Summary To provide event support assistance to all inbound queries. Handle all Inbound call, email, chat, and social media inquiries for all RX Events.... ...SLA. Process Improvement Identify process/functional inefficiencies that damage the customer experience...
- ...Role Description This is a full-time on-site role for a Tech Support professional, located in Quezon City. The role involves... ...resolve queries in a timely manner. Collaboration with cross-functional teams may also be required to address complex technical challenges...
- ...service knowledge Computer experience What You Can Expect Get Php 20,000* Retention Bonus (*terms and conditions apply) Supportive of your career and professional development An inclusive culture and community minded organization where giving back is...
- Call Center Agent (Customer Service Representative) Job Overview We are looking for enthusiastic and customer-focused individuals to join our team as Call Center Agents. You will be responsible for handling inbound and/or outbound calls, assisting customers with inquiries...
- ...our team. Position Overview Provide frontline customer support as part of a 24/7 team , ensuring timely resolution of issues and... ...all interactions. Responsibilities • Respond to inbound calls , chats , and support tickets • Provide basic...
- ...communication will be essential in delivering exceptional technical support and ensuring customer satisfaction and issue resolution.... ...ensure the business is fully operational at the conclusion of the call taking an owner's mindset to drive to resolution. Troubleshooting...
- ...Position Title: Technical Support Engineer About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design... ...Responsibilities: Serve Americas and Europe customers at Call Center via phone, email or online chat for all Advanced Energy products...
- ...an IT Service Desk Analyst, you will provide desktop technical support to employees of the enterprise. Solid organizational skills along... ...Responsibilities: Answer and resolve technical issues through mostly calls and via chat and web portal at a large corporate Service Desk,...
- ...Job Description JOB SUMMARY: The Digital Support Representative serves as the initial point of contact post-deployment and provides... ...and resolve a high percentage of problems during the initial call, and escalate more complex problems to a second-level support organization...
- ...Job Summary The Sales Support Officer leads engagement to create opportunities for conversion... ...job fairs). Job Duties And Essential Functions Maintaining engagement cycles for all... ...team. Engagement cycles consist of call, SMS, and email communication Aid in...
- ...Part Will You Play Resolves client and/or merchant technical support issues relating to point of service (POS) products, including, but... ...to support clients across multiple channels, including phone calls and emails Willing to work onsite at Vertis North, Quezon City...
- We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 47K Monthly. Open for applicants with BPO EXPERIENCE. Job Responsibilities: * Manage and maintain accurate financial records and accounts. * Process billing, invoicing, and payment transactions...
- ...of contact for our business customers including handling billing calls, general inquiries, resolving issues, and providing exceptional... ...new solutions as applicable. Key Responsibilities Customer Support: Answer incoming calls, and other communication channels...
- ...About the Role We are looking for a Technical Support Specialist to join our dynamic 24/7 operations team. This role is responsible... ...accurate, and timely documentation Respond to inbound service calls and coordinate with internal technical support teams Ensure full...
- ...passionate Application Engineer to be part of the pioneer team to help support our newly registered company in the Philippines! Job... ...relationships with internal departments to support cross-functional collaboration. Requirement Candidate must possess at least...
- ...global BPO organization that delivers customer experience, technical support, sales, and back-office services for leading brands worldwide.... ...customer satisfaction. Day-to-day tasks include answering calls and emails, providing accurate information about products and services...
- ...About the job We are looking for Technical Support Engineers to join our Voice Support team.... ...of web and mobile applications. You will function as the voice of our team to our customers... ...challenges through tickets, phone calls, and chat conversations You will interact...
- ...exchange experiences. Across our offices in 10 countries, we support participants, partners, and host organizations by connecting great... ...U.S. Department of State regulations. Participation in on-call schedule for emergency after-hours phone calls. Essential Qualifications...
- ...Brief Description Deliver Frontline Revenue Team Support: Serve as the primary support desk function for revenue growth teams, primarily Sales and various cross-functional stakeholders. Manage Tier 1 System Issues: Triage Tier 1 system bugs and enhancement requests...
- ...is required to perform basic and advanced support for alarm management and to... ...position is also required to answer inbound calls, service requests, confirm work orders, perform... ...interactive customer service and related functions. Background in offshore service operations...