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- ...Key Responsibilities • Act as the first line of support for customer issues and service requests. • Handle inbound customer calls, emails, and portal tickets, ensuring timely and professional communication. • Accurately document all incidents and actions taken in...
- ...service knowledge Computer experience What You Can Expect Get Php 20,000* Retention Bonus (*terms and conditions apply) Supportive of your career and professional development An inclusive culture and community minded organization where giving back is...
- ...Job Title: Junior Qualtrics Functional Consultant Job Description We are looking for a tech-savvy, detail-oriented Junior Qualtrics... ...easily interpret their data. . Platform Integration: Support the integration of Qualtrics with third-party systems (like...
- ...workshops and interviews to gather detailed requirements Create functional and user documentation Plan and consult with client on... ...walkthrough of the system process areas Provide post-implementation support and solve issues related to system implementation...
- ...user training, system demos, and maintain clear documentation. Support & Optimization: Troubleshoot issues and enhance system... ...with knowledge of the following: Product knowledge on SAP Core Functions and SAP Advanced Features SAP Customization Tools Business...
- ...Discover your 100% YOU with MicroSourcing! Position: Outbound Call Representative Location: 1880 Avenue Bldg. Eastwood City Cyberpark, Quezon City Work setup & shift: Onsite | Night Shift Why join MicroSourcing Youu0027ll have: Competitive Rewards:...
- ✔️HIGHSCHOOL GRADUATE Minimum of 12 months BPO experience high OFFER !! ? Competitive Salary: Php.28K UP ? Incentives & Performance-based Rewards Apply now! ? CV ****@*****.*** Job Qualifications HIGHSCHOOL GRADUATE OLD CURRI ATLEAST 1 YEAR EXP IN...
- ...productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility... ...is a full-time onsite position based in Quezon City for a Call Center Specialist at Patra Corporation. The Call Center...
- ...The role will primarily involve handling customer inquiries via chat, email, and other non-voice platforms. A background in voice support and 2 years of BPO experience is a strong advantage. This is an on-site position ideal for those who thrive in a collaborative and...
- ...center of fast-paced auction activity—making critical outbound calls, delivering clear info, and keeping everything on track. About... ...Location independence Weekend bonus Training and ongoing support to set you up for success Collaborative, supportive team environment...
- ...this could be the perfect fit for you. Role Overview We are seeking experienced Oracle Retail Cloud Functional and Techno-Functional Consultants to support large-scale Oracle Retail implementation, upgrade, and support initiatives. The role involves close...
- ...communication will be essential in delivering exceptional technical support and ensuring customer satisfaction and issue resolution.... ...ensure the business is fully operational at the conclusion of the call taking an owner's mindset to drive to resolution. Troubleshooting...
- ...secure, and scalable technology solutions to businesses. The team supports a wide range of clients, providing proactive IT support, cloud... ...technical support for escalated help desk tickets and client calls, ensuring timely resolution and accurate documentation....
- ...professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What can you expect in an IT Applications Analyst, Workday role with TaskUs: Think of yourself as someone who...Remote job
- ...is an entry-level, post-sale technical support role on the Product Support team, focused... ...will manage inbound support tickets and calls while delivering consistently high-quality... ...solutions, and collaborating cross-functionally to improve products and processes. Responsibilities...
750000 - 900000 Php per year
...DESCRIPTION Job Title: Front Line Support (FLS) Engineer Exempt Connected... ...with maintaining any relevant SOPs for job functions Other Duties As assigned on a... ...global communities in which we work and call home. We do all of this with kindness, empathy...- ...seeking a dependable and detail‑oriented Back Office – Logistics Dispatcher to support daily delivery operations and ensure smooth coordination across teams. The role involves handling calls, monitoring driver rosters, tracking deliveries, and maintaining accurate records...
5 $ per year
...sessions, etc.) This position focuses on supporting and enhancing fabrication processes and... ...all systems and applications are functional and aligned with business SLAs. While this... ...: Provide Level 1 and Level 2 on-call support for fabrication processes and content...- ...school and/or at least one year in college in any field Preferably with collections, sales or customer service experience in a call center industry (exposure to international clients would be an advantage) Must possess excellent listening and problem-solving skills...
- ...We are seeking a proactive and detail-oriented IT Technical Support Specialist to manage our day-to-day technology operations. As the... ..., you will ensure that hardware, software, and network systems function at peak performance. The ideal candidate is a disciplined problem...
- ...Discover your 100% YOU with MicroSourcing! Position: L2 Support Engineer Location: Eastwood, Libis, Quezon City Work... ...software, and hardware. Proactively engage with clients , calling to inquire about system status and offering assistance to ensure...
- ...Description: Successful applicants will provide efficient Technical Support to one of the leading multinational communications firm in the US. Functions will include troubleshooting internet connections issues, modem and other concerns Duties and Responsibilities...
- ...performance. Schedule: Training Schedule: 8:00 AM–5:00 PM EST Overnight support and weekends for US hours / Manila morning Type of Contract:... ...3 years experience in a technical support role, preferably in a call center environment ~ Should have at least 1 year of experience...
- ...We are looking for Call Center Agents to join a fast growing account in Quezon City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities...
- ...of contact for our business customers including handling billing calls, general inquiries, resolving issues, and providing exceptional... ...new solutions as applicable. Key Responsibilities Customer Support: Answer incoming calls, and other communication channels...
- ...Manager to join our dynamic team. The Manager, IAP Governance Support reporting into the Director, Global Archer Services plays a... ...related leadership role. Experience coordinating complex, cross-functional programs involving multiple stakeholders. Strong background...
- ...tasks within the implementation process providing assistance/support on implementation and maintenance projects for experienced members... ...Has working knowledge and skills. Recommended Skills Functional Knowledge: Performs routine tasks following specific instructions...
- ...Duties and Responsibilities: Successful applicants will provide efficient Technical Support to one of the leading multinational communications firm in the US. Functions will include troubleshooting internet connections issues, modem and other concerns. Qualifications...
- ...components of critical business systems. Summary: As an Application Support Engineer, you will be responsible for providing a dynamic... ...solutions to work related problems. - Collaborate with cross-functional teams to troubleshoot and resolve application-related issues....
- ...your 100% YOU with MicroSourcing! Position: MES Customer Support Engineer Location: Remote Work setup & shift:... ...Strong knowledge of SQL Databases, T-SQL (Stored Procedures, Views, Functions, and Triggers). Experience using Microsoft SQL Management...