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- Prime Infra is seeking experienced IT Application Manager to support one of our Business Units. We are looking for highly skilled professionals... ...Partner with business process owners to align application functionality with operational needs. Manage application rollout...
- ...the required service levels and KPI’s for Calls and Chats. Conduct regular performance... ...efficiency. Work closely with Senior Support by communicating Team’s expectations; planning... ...in one or more of the following functions: workforce scheduling, succession planning...
- About the job Process Trainer (MOA Pasay) | Onsite Work Setup: 100% Onsite (MOA Pasay) Work Schedule: Graveyard shift (8PM-5AM or 9PM-6AM) Responsibilities: Must be college graduate Minimum 2 years of experience in the BPO industry At least 1 ...
- ...Ensures timely and effective communication with internal teams via emails or calls on job related tasks, seeking guidance when necessary. - Serve as a mentor and/or trainer, actively supporting the development of the team members. - Demonstrate flexibility in...
- We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Demonstrate professionalism and patience when interacting with customers. • Address...
BPO Telesys Solutions Hub
Pasaymore than 2 months ago - ...management best practices to mitigate issues, identify operational inefficiencies and improve processes. • Partner with cross functional teams across Amazon for collaboration on fraud risks and investigations. • Strive for operational excellence and process improvement...
- ...by providing timely, expert advice • Act as the first level of support for questions, issues, and common tasks • Prioritize cases and... ...or activities associated with the Technical Support Agent functions and/or tasks within the capability and • pay grade of the Technical...
ACCPRO INTERNATIONAL
Pasay17 days ago - IT support job involves providing technical assistance and support to users by installing, configuring, and maintaining hardware, software, and network systems to resolve technical issues and ensure operational efficiency. Key duties include troubleshooting hardware and...
Ottilie Manpower
Pasay7 days ago - Qualifications: -at least high school diploma -with excellent communication skills -computer savvy Perks? -A competitive salary package -Exciting performance bonuses -Generous referral incentives -Best-in-class healthcare benefits from Maxicare -An inspiring ...
NEKSJOB
Pasay8 days ago - ...Communicates with customer on the phone or by way of written correspondence to deal with concerns. • Resolves customer issues on the first call/contact whenever possible without having to transfer caller. • Matching customers’ demands to Clients’ products and solutions and...
Caldwell Communications
Pasay21 days ago - WE ARE HIRING! Position: Technical Support Agent Work Address: MOA, Pasay Work Setup: Hybrid (1-2x a month onsite) Work Schedule: Night Shift (Starts at 9 PM) Employment Type: Full-time Job Summary: • We are looking for a Technical Support Agent who is passionate...
ACCPRO INTERNATIONAL
Pasay5 days ago - HURRY! APPLY TODAY! Looking for applicants for the CUSTOMER SERVICE REPRESENTATIVE position. We need people who can start ASAP! Has no issues working night shift, on a shifting schedule and on holidays (as needed)! Office Location: PASAY Job Type: Full-Time, On...
Get Job PH
Pasay26 days ago - As a Customer Service Representative, provide exceptional support by resolving issues, answering inquiries, and offering effective solutions via calls, emails, and messages. • At least Senior High School Graduate /High School Graduate (Old Curriculum) • With or without...
Lexie Staffing Co.
Pasaya month ago - ...identity verification and authenticating fraudulent documents and invoices. This role will involve interviewing sellers through video call. The working hours will align with business hours in China. BASIC QUALIFICATIONS • 精通普通话（用简体和/或繁体中文阅读、听、说和写作）和英语，能够撰写语法正确、简洁和准确的书...
- Qualifications: - 6 months Call center exp -High School or Senior High School graduate -Basic proficiency in computer use and navigation... ...pay for night shifts Rewards for loyalty, holiday gifts, and support for inclusion and diversity Paid vacation and sick leave...
BPO Hiring
Pasaya month ago - ...Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizing customer satisfaction. Perform basic troubleshooting when necessary. Qualifications: With or without...
Caldwell
Pasay17 days ago - About the Position: Workforce Manager (MOA Pasay) | Onsite Work Arrangement: 100% Onsite Location: MOA Pasay Work Schedule: Monday to Friday, 5:00 AM 4:00 PM (may vary based on business requirements, AU Program) Responsibilities: - Develop monthly, daily,...
TASQ Staffing Solutions
Pasaya month ago - QUALIFICATIONS: • Has experience in customer-focused support role: • Has experience in providing support via phone and email: • Has experience in troubleshooting SaaS applications: • Has experience in JavaScript, HTML and XML: • Has experience in Salesforce.com Cloud...
ACCPRO INTERNATIONAL
Pasaya month ago - We're Hiring: Technical Support Agent MOA, Pasay | Hybrid (1-2x a month) | Night Shift Qualifications: - Must be Associate degree holder or Bachelor's degree holder - Minimum 1-3 years of experience in a customer-focused, support environment - Has experience in...
ACCPRO International
Pasaya month ago - Key Responsibilities: Handle inbound and outbound customer calls in a professional and courteous manner. Resolve client issues efficiently while maintaining a high level of customer satisfaction. Provide accurate information about products, services, and policies....
VCC Link, Inc.
Pasaya month ago - ...clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the... ...academics; not currently studying nor enrolling for school • call center experience is a definite ADVANTAGE but not required....
#1BPO
Pasay5 days ago - ...• Retirement/Life Insurance for Qualified Staff • Work-life Balance Processes and Programs Job Responsibilities: • Answers phone calls and provides important information/ assistance to clients • Checks mail, fax, and internet mail to provide customer assistance • Communicate...
Caldwell Communications
Pasay13 days ago - Position: Workforce Manager (MOA Pasay) | Onsite Work Setup: 100% Onsite Work Location: MOA Pasay Work Schedule: Monday to Friday, 5 AM - 4 PM (may vary based on business needs, especially for AU Program) Responsibilities: Develop monthly, daily...
TASQ Staffing Solutions
Pasaya month ago - We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants... ...: • Respond to customer calls, emails, and chats for technical support. • Diagnose and resolve hardware, software, and network issues....
PH Telesys Solutions BPO
Pasaymore than 2 months ago - What's in it for you? • Competitive Salary packages • HMO on the first day • performance-based incentives • Allowance • Bonuses Job Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift...
Telesys
Pasay4 days ago - ...trends which includes but not limited to call volumes, call patterns, staff... .... HISTORICAL REPORTING: Responsible for supporting other members in the Workforce Planning... ...employees must meet to perform the essential functions of this job with or without reasonable accommodations...
- ...recruitment activities of their respective functional areas and teams to ensure operational... ...met in a timely manner. The Lead will support the Recruitment Manager on special projects... ..., networking, referrals and cold calling techniques. Conducts regular review of...
- ...relationship with our guests to enhance their call experience and loyalty when handling... ...primary responsibilities when necessary to support the team and ensure operational... ...assisting colleagues, participating in cross-functional projects, or contributing to organizational...
- ...consumer sales model. Inbound Sales coach is to make support readily available and integrate team support in routine job functions. ESSENTIAL DUTIES AND RESPONSIBILITIES... ...conversion rate and ability to manage their calls effectively Design and develop training,...
- ...This position will collaborate with cross-functional teams to root cause friction points and... ...readiness of contact center and sales teams to support new product and service launches for the... ...and qualitative metrics such as call volumes, handle times, customer satisfaction...
