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- ...store network infrastructure. They are seeking a Tier 2 Technical Support Specialist who can independently diagnose, resolve, and guide... ...store phone outages. Diagnose and restore issues related to call forwarding, hunt groups, routing tables, NAT/firewall rules, and...
- ...regulation process ensuring 100% compliance to the company policies & procedures and the Philippine Labor Code Be the first line support for HRBP administrative requirements Help answer questions research and resolve HR issues and ensure appropriate documentation...
- ...shopping experience of all customers; You will be providing support and assistance to IKEA Singapore customers and ensuring best... ...facing support role preferably in a customer support function or a call centre; You have a good knowledge of how the Customer Care...
- ...the required service levels and KPI’s for Calls and Chats. Conduct regular performance... ...efficiency. Work closely with Senior Support by communicating Team’s expectations; planning... ...in one or more of the following functions: workforce scheduling, succession planning...
- About the Job: Process Trainer (MOA Pasay) | Onsite Work Setup: 100% Onsite (MOA Pasay) Work Schedule: Graveyard shift Responsibilities: ~2 years Process Trainer experience ~ Excellent communication skills ~2 years in college w/o back subjects ...
- ...Course) ~1 year as a quality analyst in BPO Essential Functions: Responsible for coordinating the Internal External & client... ...thereof Manage documentation and control requirements. Supporting operations in driving compliance culture across assigned...
- Job Summary: We are seeking motivated Call Center Agents to join our team. You will handle inbound/outbound calls, provide excellent customer support, and resolve inquiries efficiently. Responsibilities: Respond to customer calls, emails, or chats promptly Provide...
- ...Training BPO ~ Good communication skills ~ Basic knowledge of MS Office MS Excel PowerPoint Word Doc Outlook ~ Responsible for support for current new-hire training and then full facilitation of future new-hire training classes reporting and feedback to the agent....
- ...Excellent Communication Skills Responsibilities: Monitor calls of agents to identify behaviors, coaching, and learning needs on... ...learning sessions on customer experience for both agents and support (e.g., AMs). Develop materials and conduct Foundation Skills...
- ...providing timely expert advice Act as the first level of support for questions issues and common tasks Prioritize cases and... ...tasks or activities associated with the Technical Support Agent functions and/or tasks within the capability and pay grade of the Technical...
- ...To provide the best possible reactive and proactive customer support using the Sales through Service ethos for the Bingo Casino and... ...with all marketing initiatives and up-to-date customer support functions and processes Maintain open and transparent communication within...
- ...treat our valued clients, with utmost care. List of vacancies we have for you: - Customer Service Representative - Technical Support Representative - Sales Representative - Travel Associate - Healthcare Specialist - Financial Associate - Telemarketer Qualifications...
- ...identity verification and authenticating fraudulent documents and invoices. This role will involve interviewing sellers through video call. The working hours will align with business hours in China. BASIC QUALIFICATIONS - 精通普通话(用简体和/或繁体中文阅读、听、说和写作)和英语,能够撰写语法正确、简洁和准确的书...
- ...guidance and direction from others. Functional Knowledge ~ Requires expanded conceptual... ...organizing and coordination skills to support the business and perform technical work.... ...Conduct user onboarding through trainings calls and/or email communication Perform...
- ...by providing timely, expert advice • Act as the first level of support for questions, issues, and common tasks • Prioritize cases and... ...or activities associated with the Technical Support Agent functions and/or tasks within the capability and • pay grade of the Technical...
- Are you thrilled about delivering outstanding customer service? We seek a lively Customer Service Representative. Join us in Pasay, Philippines! Your Key Responsibilities: Assist customers with their inquiries and concerns in a friendly and professional manner. Provide...
- ...Job duties include but not limited to: First level remote support on Airport System (CUPPS: Common Use Passenger Processing System) To maintain and monitor the server infrastructure on a daily basis Performing daily back-ups and data redundancy Handle change...
- HURRY! APPLY TODAY! WHO IS INTERESTED IN WORKING IN THE CALL CENTER INDUSTRY? NOW IS YOUR CHANCE! We are looking for applicants for the CUSTOMER SERVICE REPRESENTATIVE position and we need people who can start ASAP! YOU CAN EARN UP TO P35K MONTHLY! Office...
- We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm...
- Location: UP Ayala Job Overview: Assists customers in managing financial obligations and resolving account concerns. Qualifications: High School Graduate (Old Curriculum) or Higher With or without BPO experience Good negotiation and communication skills Ability...
- ...operational inefficiencies and improve processes. Partner with cross functional teams across Amazon for collaboration on fraud risks and... ...during the application and hiring process including support for the interview or onboarding process please visit for more...
- ...Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizing customer satisfaction. Perform basic troubleshooting when necessary. Qualifications: With or without...
- ...business needs and changes) Note: Candidate must be authorized to work in the Philippines without sponsorship. The Senior Account Support Specialist within the Account Health Support team acts as the primary interface between Amazon and our third-party business...
- ...Conduct outbound prospecting through calls, emails, and social media to build a robust... ...Backup connection must be capable of supporting work during a power outage. Primary... ...an Intel Core i3 processor. Must be functional during power interruptions. Peripherals...
- ...Senior SRE) will report to the SRE Manager in support of the Royal Caribbean website by... ...skills for effective interaction with cross-functional teams and documentation. ~ Ability to... ...may be required to participate in an on-call rotation to handle urgent incidents and ensure...
- ...industry knowledge. Accountable for functional operational and/or program management.... ...daily tasks of complex business technical support and production teams. Responsible for... ...related to processing claims and answering calls efficiently. Coaches team to deliver...
- ...Track Description: Performs business support or technical work using data organizing... ...with a limited degree of supervision. Functional Knowledge ~ Has developed skillset in... ...Responsibility Statements Assesses calls to provide service immediately be transferred...
- ...works on a rolling shift pattern including additional on-call overtime to support the 24x7 processing model. Key Responsibilities Live... ...relevant regulatory or service-level requirements. Cross-Functional Engagement Coordinate technical response efforts by...
- ...experience grows. This role serves as a functional/technical specialist working independently... ...activities requests and inquiries for support and information thru various case management... ...but is not limited to emails chat calls etc. ~ Manage enrollment client set-up...
- ...Services provides industry-leading operational support to Visas clients around the world. With... ...or minimal client impact. Provide functional responsibility for leading CEMEA... ...and product offerings best practices and calls for deep collaboration and partnership with...
