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- ...providing timely, expert advice Act as the first level of support for questions, issues, and common tasks Prioritize cases and... ...or activities associated with the Technical Support Agent functions and/or tasks within the capability and pay grade of the Technical...
- ...are looking for a Customer Service Representative who will handle calls and inquiries from healthcare providers, ensuring efficient... ...service delivery. This role is perfect for someone with solid voice support experience who thrives in a fast-paced environment. Key...
ACCPRO INTERNATIONAL
Pasay20 days ago - ...inquiries/concerns. • Managing, Identifying, and assessing customer needs to achieve satisfaction. • Ensure quality customer service and maintain good phone • Conduct outbound calls to coordinate payment-related concerns • Willing to assigned din Aseana Paranaque City
TKHS GROUP INCORPORATED
Pasay22 days ago - ...Excellent Communication Skills Responsibilities: Monitor calls of agents to identify behaviors, coaching, and learning needs on... ...learning sessions on customer experience for both agents and support (e.g., AMs). Develop materials and conduct Foundation Skills...
- Prime Infra is seeking experienced IT Application Manager to support one of our Business Units. We are looking for highly skilled professionals... ...Partner with business process owners to align application functionality with operational needs. Manage application rollout...
- ...regulation process ensuring 100% compliance to the company policies & procedures and the Philippine Labor Code Be the first line support for HRBP administrative requirements Help answer questions, research and resolve HR issues and ensure appropriate documentation...
- ...Course) ~1 year as a quality analyst in BPO Essential Functions: Responsible for coordinating the Internal, External &... ...thereof Manage documentation and control requirements. Supporting operations in driving compliance culture across assigned client...
- About the Job: Process Trainer (MOA Pasay) | Onsite Work Setup: 100% Onsite (MOA Pasay) Work Schedule: Graveyard shift Responsibilities: ~2 years Process Trainer experience ~ Excellent communication skills ~2 years in college w/o back subjects ...
- About the job Process Trainer (MOA Pasay) | Onsite Work Setup: 100% Onsite (MOA Pasay) Work Schedule: Graveyard shift (8PM-5AM or 9PM-6AM) Responsibilities: Must be college graduate Minimum 2 years of experience in the BPO industry At least 1 ...
- ...Qualifications: — Bachelor’s degree in IT, Computer Science, or a related Field — Experience in platform, system, or application support — Familiarity with websites, APIs and application integrations across multiple systems — Working knowledge of SQL for query...
Nityo Infotech
Pasay16 days ago - ...Training BPO ~ Good communication skills ~ Basic knowledge of MS Office MS Excel, PowerPoint, Word Doc, Outlook ~ Responsible for support for current new-hire training and then full facilitation of future new-hire training classes, reporting, and feedback to the agent....
- ...by providing timely, expert advice • Act as the first level of support for questions, issues, and common tasks • Prioritize cases and... ...or activities associated with the Technical Support Agent functions and/or tasks within the capability and • pay grade of the Technical...
ACCPRO INTERNATIONAL
Pasaya month ago - ...! (Phone Interview Only) Imagine a job where you're valued, supported, and rewarded. That's what we offer! Get hired quickly with a simple... ...Ortigas • Tarlac City • Baguio City Ready to love your job? Send your resume today and get ready for a quick phone call!
Orbit Teleservice NCR
Pasay27 days ago - ...’ll assist customers with orders, product concerns, and account support while ensuring a seamless service experience. Qualifications:... ...or a college graduate (with diploma) Minimum 12 months of BPO/call center experience Excellent English and communication skills Salary...
STACKPH
Pasay25 days ago - ...identity verification and authenticating fraudulent documents and invoices. This role will involve interviewing sellers through video call. The working hours will align with business hours in China. BASIC QUALIFICATIONS • 精通普通话（用简体和/或繁体中文阅读、听、说和写作）和英语，能够撰写语法正确、简洁和准确的书...
- ...• Retirement/Life Insurance for Qualified Staff • Work-life Balance Processes and Programs Job Responsibilities: • Answers phone calls and provides important information/ assistance to clients • Checks mail, fax, and internet mail to provide customer assistance • Communicates...
Caldwell Communications
Pasay23 days ago - We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants... ...: • Respond to customer calls, emails, and chats for technical support. • Diagnose and resolve hardware, software, and network issues....
PH Telesys Solutions BPO
Pasaymore than 2 months ago - ...• Retirement/Life Insurance for Qualified Staff • Work-life Balance Processes and Programs Job Responsibilities: • Answers phone calls and provides important information/ assistance to clients • Checks mail, fax, and internet mail to provide customer assistance • Communicates...
Caldwell Communications
Pasay20 days ago - Qualifications: -at least high school diploma -with excellent communication skills -computer savvy Perks? -A competitive salary package -Exciting performance bonuses -Generous referral incentives -Best-in-class healthcare benefits from Maxicare -An inspiring ...
NEKSJOB
Pasaya month ago - We are urgently seeking a CSR to join our team and start immediately. Phone Interview. Qualifications: No Experience required College Graduate and College Lvl. above(1year). *Good English Communication Skills *Willing to work in MOA Pasay Benefits: Competitive...
PrimeLink
Pasay29 days ago - ...Communicates with customer on the phone or by way of written correspondence to deal with concerns. • Resolves customer issues on the first call/contact whenever possible without having to transfer caller. • Matching customers’ demands to Clients’ products and solutions and...
Caldwell Communications
Pasaya month ago - ...trends which includes but not limited to call volumes, call patterns, staff... .... HISTORICAL REPORTING: Responsible for supporting other members in the Workforce Planning... ...employees must meet to perform the essential functions of this job with or without reasonable accommodations...
- ...Services provides industry-leading operational support to Visa’s clients around the world. With... ...or minimal client impact. Provide functional responsibility for leading CEMEA... ...product offerings, best practices, and calls for deep collaboration and partnership with...
- ...Senior SRE) will report to the SRE Manager in support of the Royal Caribbean website by... ...skills for effective interaction with cross-functional teams and documentation. ~ Ability to... ...may be required to participate in an on-call rotation to handle urgent incidents and ensure...
- ...works on a rolling shift pattern, including additional on-call overtime to support the 24x7 processing model. Key Responsibilities Live... ...relevant regulatory or service-level requirements. Cross-Functional Engagement Coordinate technical response efforts by...
- ...The Advanced Technical Solutions Analyst is a global third-line support function which provides enhanced level of technical assistance for... ...Thursday, Friday, Saturday, Sunday, Monday Off hours on-call availability Other Duties as assigned by management Shift...
- ...Conduct outbound prospecting through calls, emails, and social media to build a robust... ...Backup connection must be capable of supporting work during a power outage.... ...Intel Core i3 processor. Must be functional during power interruptions....
- ...managing the day-to-day contact center functionality of the Silversea Consumer Sales and Trade... ...of quality and productivity. This role supports and develops teams to ensure that they are... ...of at least 3 years in sales or service call center environment, preferably in the...
- ...passion for improving programs. This role will support and drive our Account Information... ...programs in North America region with Global functions. Develop deeper subject matter... ...consequences. Lead monthly portfolio review calls with top acquiring clients with the largest...
- ...organization Generate leads and cold call prospective customers Meet with... ...build longer-term customer affinity Support of broader AirAsia digital strategy in collaboration... ...operating within and leading cross-functional teams (product management, implementation...
