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- ...providing timely expert advice Act as the first level of support for questions issues and common tasks Prioritize cases and... ...tasks or activities associated with the Technical Support Agent functions and/or tasks within the capability and pay grade of the Technical...
- Job Summary: We are seeking motivated Call Center Agents to join our team. You will handle inbound/outbound calls, provide excellent customer support, and resolve inquiries efficiently. Responsibilities: Respond to customer calls, emails, or chats promptly Provide...
Bellsoft Global
Pasay15 days ago - ...regulation process ensuring 100% compliance to the company policies & procedures and the Philippine Labor Code Be the first line support for HRBP administrative requirements Help answer questions research and resolve HR issues and ensure appropriate documentation...
- ...Course) ~1 year as a quality analyst in BPO Essential Functions: Responsible for coordinating the Internal External & client... ...thereof Manage documentation and control requirements. Supporting operations in driving compliance culture across assigned...
- About the Job: Process Trainer (MOA Pasay) | Onsite Work Setup: 100% Onsite (MOA Pasay) Work Schedule: Graveyard shift Responsibilities: ~2 years Process Trainer experience ~ Excellent communication skills ~2 years in college w/o back subjects ...
- About the job Process Trainer (MOA Pasay) | Onsite Work Setup: 100% Onsite (MOA Pasay) Work Schedule: Graveyard shift (8PM-5AM or 9PM-6AM) Responsibilities: Must be college graduate Minimum 2 years of experience in the BPO industry At least 1 ...
- Prime Infra is seeking experienced IT Application Manager to support one of our Business Units. We are looking for highly skilled professionals... ...Partner with business process owners to align application functionality with operational needs. Manage application rollout...
- ...To provide the best possible reactive and proactive customer support using the Sales through Service ethos for the Bingo Casino and... ...with all marketing initiatives and up-to-date customer support functions and processes Maintain open and transparent communication within...
- ...management best practices to mitigate issues, identify operational inefficiencies and improve processes. • Partner with cross functional teams across Amazon for collaboration on fraud risks and investigations. • Strive for operational excellence and process improvement...
- ...Excellent Communication Skills Responsibilities: Monitor calls of agents to identify behaviors, coaching, and learning needs on... ...learning sessions on customer experience for both agents and support (e.g., AMs). Develop materials and conduct Foundation Skills...
- ...guidance and direction from others. Functional Knowledge ~ Requires expanded conceptual... ...organizing and coordination skills to support the business and perform technical work.... ...Conduct user onboarding through trainings calls and/or email communication Perform...
- ...inquiries/concerns. • Managing, Identifying, and assessing customer needs to achieve satisfaction. • Ensure quality customer service and maintain good phone • Conduct outbound calls to coordinate payment-related concerns • Willing to assigned din Aseana Paranaque City
TKHS GROUP INCORPORATED
Pasaya month ago - ...we treat our valued clients, with utmost care. List of vacancies we have for you: • Customer Service Representative • Technical Support Representative • Sales Representative • Travel Associate • Healthcare Specialist • Financial Associate • Telemarketer • Non-Voice...
Orbit Teleservice NCR
Pasay13 days ago - ...Training BPO ~ Good communication skills ~ Basic knowledge of MS Office MS Excel PowerPoint Word Doc Outlook ~ Responsible for support for current new-hire training and then full facilitation of future new-hire training classes reporting and feedback to the agent....
- ...are looking for a Customer Service Representative who will handle calls and inquiries from healthcare providers, ensuring efficient... ...service delivery. This role is perfect for someone with solid voice support experience who thrives in a fast-paced environment. Key...
ACCPRO INTERNATIONAL
Pasaya month ago - HURRY! APPLY TODAY! WHO IS INTERESTED IN WORKING IN THE CALL CENTER INDUSTRY? NOW IS YOUR CHANCE! We are looking for applicants for the CUSTOMER SERVICE REPRESENTATIVE position and we need people who can start ASAP! YOU CAN EARN UP TO P35K MONTHLY! Office...
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Pasay13 days ago - ...identity verification and authenticating fraudulent documents and invoices. This role will involve interviewing sellers through video call. The working hours will align with business hours in China. BASIC QUALIFICATIONS - 精通普通话（用简体和/或繁体中文阅读、听、说和写作）和英语，能够撰写语法正确、简洁和准确的书...
- ...Job duties include but not limited to: First level remote support on Airport System (CUPPS: Common Use Passenger Processing System) To maintain and monitor the server infrastructure on a daily basis Performing daily back-ups and data redundancy Handle change...
- ...business needs and changes) Note: Candidate must be authorized to work in the Philippines without sponsorship. The Senior Account Support Specialist within the Account Health Support team acts as the primary interface between Amazon and our third-party business...
- ...Ensures timely and effective communication with internal teams via emails or calls on job related tasks seeking guidance when necessary. - Serve as a mentor and/or trainer actively supporting the development of the team members. - Demonstrate flexibility in adhering...
- We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm...
JobsYours
Pasay13 days ago - ...Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizing customer satisfaction. Perform basic troubleshooting when necessary. Qualifications: With or without...
Caldwell
Pasay11 days ago - ...EZTRIEVE CICS IBM-MQ ~5 years experience with IBM or CA Suite of Development Products and Tools ~5 years experience providing support for Application Development Infrastructure IT Operations and Production Support using the above listed tools/programs ~ Experience...
- ...patients and providers. We are seeking a highly skilled Support Specialist to join the PatientHub Team within our Service Delivery... .... # Perform advanced troubleshooting and work cross-functionally to coordinate resolutions across multiple teams. # Leverage...
- ...Conduct outbound prospecting through calls, emails, and social media to build a robust... ...Backup connection must be capable of supporting work during a power outage. Primary... ...an Intel Core i3 processor. Must be functional during power interruptions. Peripherals...
- ...works on a rolling shift pattern including additional on-call overtime to support the 24x7 processing model. Key Responsibilities Live... ...relevant regulatory or service-level requirements. Cross-Functional Engagement Coordinate technical response efforts by...
- ...Services provides industry-leading operational support to Visas clients around the world. With... ...or minimal client impact. Provide functional responsibility for leading CEMEA... ...and product offerings best practices and calls for deep collaboration and partnership with...
- ...experience grows. This role serves as a functional/technical specialist working independently... ...activities requests and inquiries for support and information thru various case management... ...but is not limited to emails chat calls etc. ~ Manage enrollment client set-up...
- ...Senior SRE) will report to the SRE Manager in support of the Royal Caribbean website by... ...skills for effective interaction with cross-functional teams and documentation. ~ Ability to... ...may be required to participate in an on-call rotation to handle urgent incidents and ensure...
- ...industry knowledge. Accountable for functional operational and/or program management.... ...daily tasks of complex business technical support and production teams. Responsible for... ...related to processing claims and answering calls efficiently. Coaches team to deliver...
