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- ...Investigate and respond to security incidents Conduct vulnerability assessments and remediation Maintain endpoint security posture Support compliance with ISO 27001 security controls Manage identity security policies Conduct threat hunting and incident response...
- ...Key Responsibilities Manage Cisco LAN/WAN infrastructure Configure and maintain Fortinet firewall and VPN infrastructure Support secure remote connectivity for WFH staff Monitor network health using SolarWinds monitoring tools Perform network troubleshooting...
- ...and disaster recovery Virtualization platforms Experience Minimum 5 years systems engineering experience Experience supporting BPO infrastructure environments Preferred Certifications Microsoft Azure Administrator VMware certification ITIL Foundation...
30000 Php
What's in it for you? • Competitive Salary packages • HMO on the first day • performance-based incentives • Allowance • Bonuses Job Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift...Bellsoft
Pasiga month ago- ...the Full View(TM). Job Description ~ Provide L1 and L2 support for Laptops/desktops ~ Provide L1 and L2 support for Windows... ...organizational skills and a customer service mindset. ~ Administer on-call and after-hours technical support during monthly scheduled...
- ...are looking for a high-performing and career-driven Production Support Associate (PSA) to join our Manila team, supporting global... ...escalating as necessary to ensure customer satisfaction Work cross-functionally with departments such as Logistics, Quality Control, and...
- ...Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family why you’re eating dinner at 8am or why your... ...another ticket jockey. As a Senior Support Technician ( we call this role a Client SME here ) , you’ll be the go-to technical...
- ...We are a growing IT Managed Service Provider (MSP) supporting over 350 clients with IT and telecom services, alongside consultancy, guidance... ...are met. Overall Objectives Respond to customer calls and tickets daily, resolving within SLA and keeping customers...
- ...This role supports Australian patients and practitioners within our Prescription Haircare (PHC) service. You will play a critical role... ..., and supporting client retention. This is a cross-functional role requiring full ticket ownership — from enquiry to resolution...
- ...integration to reduce complexity and ensure customer success About Support Case Management Assistance (SCMA) SCMA is a brand-new SAP MCC... ..., run monthly customer meetings and regular alignment calls to maintain strong customer relationships and proactively address...
- ...professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What can you expect in an IT Applications Analyst, Workday role with TaskUs: Think of yourself as someone who...Remote job
- ...Purpose of the Role This Student Placement Support role assists the Student Placements team by contacting services to secure student placement opportunities. The role focuses on making calls, documenting outcomes, and following up via approved scripts and email...
7200 - 8400 $ per year
...seeking a dynamic and skilled Voice Tech Support Professional to join our team in a... ...customer interactions via inbound and outbound calls, product demonstrations, and CRM systems... ...demonstrations to showcase features and functionality. Provide tech support and...- ...leadership backs our techs, our culture values curiosity, and our clients are genuinely great to work with. This isn’t just another support role. It’s a chance to: ~Work across desktop, servers, firewalls, cloud infra, and cool AI tools ~Train like a beast - 10 paid...
- ...The Junior Support Specialist serves as the primary point of contact for customer inquiries... ...and post-launch queries. Join on-call rotations when required. Required Qualifications... ...methods. Exposure to cross-functional work with Product and Client Management....
- ...across a global network. We foster a collaborative and supportive environment where talented individuals can thrive... ...and guidance to users on the application’s functionality. Potentially participate in on-call rotation for critical application support needs (if...
- ...This is a remote position. Fleet Support Specialist Company: TeamFicient Location: Remote Employment Type: Full-Time Salary Range: TBD Work Schedule: Time Range: Between 7 AM and 7 PM CST Working Hours: 9 hours per day...
- ...maintenance of IT equipment including hardware inspection, software updates, and internal cleaning of computers and data racks. Support branch device deployment activities including setup, configuration, asset tagging, and verification of device readiness. Perform...
- ...energy and the built environment, creating lasting impact where it matters most. Job Description The Project Financial Support Officer delivers financial administration and project controlling support across the APAC region. The role ensures accurate project...
- ...by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver...
- ...The Accounting / Finance Support role will provide financial and operational support during the company’s early growth phase and help build scalable finance processes as the business grows. The role will initially focus on foundational accounting tasks and financial reporting...
- ...for you. The Role, in Plain English This is a Senior Support Manager role, managing a dedicated pod within our Service Desk... ...You lead a defined pod in a mature MSP , not a reactive call centre Strong Client SMEs, Tech Lead and Service Delivery already...
- ...be measured by achieving high customer satisfaction, reducing support escalations , and maintaining long-term system reliability... ...battery operations, including charging, discharging, and backup functionality Address customer inquiries through phone, email, chat, and...
28000 Php
Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro Manila! If you're a High School Graduate (old curriculum) and excited to work onsite, this opportunity is for you! Your Key Responsibilities...Telesys BPO Hiring Solutions
Pasigmore than 2 months ago- ...technology , this client delivers high-performance platforms that support pharmacy operations at scale . Its solutions improve workflow... ...to collaborate effectively with support leadership and cross-functional teams to resolve issues ~ Work Environment and Physical...
- Graduate of Marketing/Accounting or equivalent. Experience is an advantage but not required Proficient in MS Office applications Willing to start immediately
- ...are to: Receive inbound and/or place outbound calls. Provide accurate and timely responses via email and live chat support channels. Filter content from the client's website. Perform data and research functions. Provide support through known basic...
- ...ID • Basic understanding of scripting. • Intune experience is a plus • Proficiency with TeamViewer Experience: • Customer support via Teams, phone, and email • Familiarity with ITIL principles and ticketing systems • Strong systematic approach and documentation...
7200 - 9600 $ per year
...Sales Representative Remote | Full-Time We’re looking for motivated sales professionals who thrive on cold calling and are serious about building a long-term career in outbound sales. Please apply only if you love sales, are energized by outbound calling, and...6000 - 7200 $ per year
...Job Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience...
