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- ...Key Responsibilities Manage Cisco LAN/WAN infrastructure Configure and maintain Fortinet firewall and VPN infrastructure Support secure remote connectivity for WFH staff Monitor network health using SolarWinds monitoring tools Perform network troubleshooting...
- ...Investigate and respond to security incidents Conduct vulnerability assessments and remediation Maintain endpoint security posture Support compliance with ISO 27001 security controls Manage identity security policies Conduct threat hunting and incident response...
- ...and disaster recovery Virtualization platforms Experience Minimum 5 years systems engineering experience Experience supporting BPO infrastructure environments Preferred Certifications Microsoft Azure Administrator VMware certification ITIL Foundation...
30000 Php
What's in it for you? • Competitive Salary packages • HMO on the first day • performance-based incentives • Allowance • Bonuses Job Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift...- ...and Responsibilities: Attend to support cases via phone, email or online web tools... ...environment health checks Perform core function and non-core function tests Perform market research Make outbound calls for Marketing Handle sales enquiries...
- ...skilled global operations team based out of our Manila operations hub. As a Technical Support (Voice) , you will be responsible for receiving customer enquiries via phone calls and email , diagnosing, troubleshooting, and resolving complex faults. You will need...
7200 - 8400 $ per year
...seeking a dynamic and skilled Voice Tech Support Professional to join our team in a... ...customer interactions via inbound and outbound calls, product demonstrations, and CRM systems... ...demonstrations to showcase features and functionality. Provide tech support and...- ...professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What can you expect in an IT Applications Analyst, Workday role with TaskUs: Think of yourself as someone who...Remote job
- ...integration to reduce complexity and ensure customer success About Support Case Management Assistance (SCMA) SCMA is a brand-new SAP MCC... ..., run monthly customer meetings and regular alignment calls to maintain strong customer relationships and proactively address...
- ...including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is... ..., Cisco Meraki deployments, and root-cause analysis are core functions of this position. Key Responsibilities Dispatched Work &...
- ...The Junior Support Specialist serves as the primary point of contact for customer inquiries... ...and post-launch queries. Join on-call rotations when required. Required Qualifications... ...methods. Exposure to cross-functional work with Product and Client Management....
- ...This role supports Australian patients and practitioners within our Prescription Haircare (PHC) service. You will play a critical role... ..., and supporting client retention. This is a cross-functional role requiring full ticket ownership — from enquiry to resolution...
- ...are looking for a high-performing and career-driven Production Support Associate (PSA) to join our Manila team, supporting global... ...escalating as necessary to ensure customer satisfaction Work cross-functionally with departments such as Logistics, Quality Control, and...
- Description: Duties and Responsibilities: Qualifications: Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology or Business/Administration/Management,Accountancy, Commerce Creative, motivated...
- ...Shape support excellence in a fast-evolving healthcare tech environment Our client... ..., you will lead a high-impact support function that safeguards the performance of critical... ...inquiries as required Defuse confrontational calls and maintain positive customer...
7200 - 9600 $ per year
...Sales Representative Remote | Full-Time We’re looking for motivated sales professionals who thrive on cold calling and are serious about building a long-term career in outbound sales. Please apply only if you love sales, are energized by outbound calling, and...- ...The Accounting / Finance Support role will provide financial and operational support during the company’s early growth phase and help build scalable finance processes as the business grows. The role will initially focus on foundational accounting tasks and financial reporting...
- ...maintenance of IT equipment including hardware inspection, software updates, and internal cleaning of computers and data racks. Support branch device deployment activities including setup, configuration, asset tagging, and verification of device readiness. Perform...
- ...across a global network. We foster a collaborative and supportive environment where talented individuals can thrive... ...and guidance to users on the application’s functionality. Potentially participate in on-call rotation for critical application support needs (if...
- Description: Duties and Responsibilities: Install, configure, troubleshoot computer hardware, software, systems, networks, and printers. Plan and undertake scheduled maintenance upgrades. Oversee computer security and anti-virus protection. ...
- ...Description: Pag-asa Steel seeks Sales Support Staff who will be responsible for timely and accurate encoding of customer orders preparation of Sales quotations/offers and following up on customers' payment. The Sales Support Staff will report to Sales Accounting...
- ...quarterly objectives goals (OKR’s) Inbound/outbound technical call handling on ACD Create, document, and review internal trouble... ...advise on appropriate action for resolution Provide technical support to internal team and external customers. Oral and verbal...
6000 - 7200 $ per year
...Job Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience...- We are seeking a motivated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling inbound and/or outbound customer calls, addressing inquiries, resolving issues, and providing exceptional service. The ideal...
- ...by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver...
- ...experience firsthand our dedication to supporting People First. What can you expect in... ...security settings, and ensuring seamless functionality of key GWS applications like Gmail, Drive... ...Willingness to participate in a rotating on-call schedule for incident management and...Remote job
- Graduate of Marketing/Accounting or equivalent. Experience is an advantage but not required Proficient in MS Office applications Willing to start immediately
- ...and professionally to customer inquiries via phone, email, and chat Resolve customer issues and complaints with a focus on first-call resolution Maintain accurate and comprehensive records of customer interactions Collaborate with team members to improve customer...
- ...vast network of over 12,000 pharmacies and supporting millions of patients monthly. They... ...experience as a software support technician in a call center Preferred Work Experience/... ...Triage support tickets related to basic functionality and features within the pharmacy...
- ...for you. The Role, in Plain English This is a Senior Support Manager role, managing a dedicated pod within our Service Desk... ...You lead a defined pod in a mature MSP , not a reactive call centre Strong Client SMEs, Tech Lead and Service Delivery already...
