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- ...across a global network. We foster a collaborative and supportive environment where talented individuals can thrive... ...and guidance to users on the application’s functionality. Potentially participate in on-call rotation for critical application support needs (if...
- Join Our Family & Thrive! Up to ₱40K + Unbeatable Benefits Await! Imagine a job where you're valued, supported, and rewarded. That's what we offer! Get hired quickly with a simple phone interview and enjoy a fantastic salary of up to ₱28,000 per month, plus benefits...
- ...serves as the first point of contact for IT support requests. This role is responsible for... ...management Team collaboration and cross-functional coordination Work Environment... ...work environment Participation in on-call or after-hours support rotation may be required...
- ...for you. The Role, in Plain English This is a Senior Support Manager role, managing a dedicated pod within our Service Desk... ...You lead a defined pod in a mature MSP , not a reactive call centre Strong Client SMEs, Tech Lead and Service Delivery already...
- ...coordinator role is responsible for providing exceptional technical support across multiple products and supporting the effective... ...reports to inform product improvements. Proactively make outbound calls when necessary to enhance resolution efficiency and customer experience...
- ...RESPONSIBILITIES Deliver professional and empathetic customer support Answer customer enquiries within a timely and accurate manner... ...departments Create and manage customer orders, service call outs and warranty claims Inform and educate customers on our...
- ...1. User Support & Help Desk Management • Serve as the first point of contact for all internal staff experiencing technical issues.... ...managing relationships with third-party IT vendors, logging support calls for external systems (e.g., ISP, software providers) when needed...
- ...Ready to do work that actually excites you The Project Support Officer is responsible for providing support to Project Managers... ...documentation preparing procurement requests and scheduling meetings and functions liaising with relevant stakeholders Management of all...
- ...'ll always find EMPATHY WHAT IS YOUR ROLE As a Customer Support Manager, you will lead a growing multi-level team responsible... ...stakeholder management skills ~ Experience collaborating cross-functionally with Product, Engineering, and CX teams PREFERRED:...
- ...more on our website: Job Description As a Customer Support Specialist, you’ll be responsible for responding to Simplesat customers... ..., primarily. Occasionally, customers will require a short video call/screen share to get their problems solved. You’ll work...
- ...Join our team today and experience firsthand our dedication to supporting People First. What can you expect in an IT Support Specialist... .... Key Responsibilities: You will respond to telephone calls and email messages from users requesting for assistance; log and...
- ...explanation, and best practice guidance for our product. The Technical Support Representative work environment is focused on providing... ...process issues to maintain productivity Maintains system functionality by testing computer components Helps design and implement networks...
- ...interact with insurance payer representatives during outbound phone calls for benefit verifications (New BVs, Annual reverification BVs... ...and concisely document payer interactions to inform cross-functional partners on the patients coverage status Care Navigator (PHRN...
- ...Broker Support Specialist Australian Mortgage Broking Firm About the Role We are seeking an experienced Broker Support Specialist to join our Australian mortgage support team. The role involves managing the end-to-end loan application process, ensuring accuracy...
- ...Position Description: Job Summary Supports all sales forces in opening and maintaining... ...Management Skills. Able to follow call flows directives and processes. Proficient... ...promptly for activities in their function Teamwork and Communications: Ensures attendance...
- ...with MicroSourcing! Position: Senior Experience Technical Support Specialist (POS) Location: Cyberscape Beta, Ortigas, Pasig,... ...) to reduce support issues Support wider Customer Success function with ad hoc support such as integrations, complex onboarding...
- ...We are seeking a Technical Support Engineer with strong hands-on experience in incident management, system configurations, and cross... ..., escalating issues when necessary. Collaborate with cross-functional teams to design, implement, and optimise IT infrastructure....
- ..., AutoCAD experience , and 1–3 years in technical or solar support , you’ll ensure homeowners receive smooth activation, clear guidance... ...homeowners on energy production, consumption, and battery functionality. Handle inquiries via phone, email, chat, and ticketing...
- Graduate of Marketing/Accounting or equivalent. Experience is an advantage but not required Proficient in MS Office applications Willing to start immediately
- ...seeking a dynamic and skilled Voice Tech Support Professional to join our team in a... ...customer interactions via inbound and outbound calls, product demonstrations, and CRM systems... ...demonstrations to showcase features and functionality. Provide tech support and...
- ...This role will provide hands-on experience in supporting daily IT activities, troubleshooting technical issues, and assisting with system monitoring. The trainee will learn practical IT skills while helping ensure smooth operations across Keywords. Responsibilities...
- Back Office Support - Financial Account (Project Based) Position Description Back Office... ...attention to details . Able to follow call flows, directives, and processes. .... ...promptly for activities in their function . Teamwork and Communications: Ensures...
- ...The Product Support Specialist acts as the first point of contact for support cases. The PSS (Product Support Specialist) directly reports to the Support Manager. The successful candidate is expected to troubleshoot, answer basic queries, and direct the client towards...Remote job
- ...of the way. We are seeking a highly skilled and experienced Support Bar Analyst to oversee first and second line support across our... ...address complaints. ~ Maintain accurate records, including call logs and ticketing systems, to track customer interactions and issue...
- ...The IT End User Support Associate provides technical assistance to all users at the site, resolving hardware, software, and connectivity issues promptly. KEY RESPONSIBILITIES: Respond to user requests and troubleshoot technical issues. Install, configure...
- ...are looking for a high-performing and career-driven Production Support Associate (PSA) to join our Manila team, supporting global... ...escalating as necessary to ensure customer satisfaction Work cross-functionally with departments such as Logistics, Quality Control, and...
- ...! (Phone Interview Only) Imagine a job where you're valued, supported, and rewarded. That's what we offer! Get hired quickly with a simple... ...Ortigas • Tarlac City • Baguio City Ready to love your job? Send your resume today and get ready for a quick phone call!
- ...are to: Receive inbound and/or place outbound calls. Provide accurate and timely responses via email and live chat support channels. Filter content from the client's website. Perform data and research functions. Provide support through known basic...
- ...delivering smart, tech-enabled solutions that support parking operations and customer... ...and Excel ~ Working knowledge of Excel functions such as data analysis and basic reporting... ...escalate exceptions as needed Handle calls from the help phone line related to non-in...
- ...excites you To provide efficient administrative and customer support through accurate processing of technician- submitted dForms... ...service outcomes and timely communication with customers. Key functions of the role include but are not limited to: Administrative...
