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- ...Job Functions: Team Leadership and Development Performance Management Quality Assurance... ...of 5 years of progressive experience in call center management, with at least 3 years... ...different objectives (sales, service, support) Proficiency in call center management...
- ...DUTIES & RESPONSIBILITIES: Responsible for addressing SAP functional issues to support the day-to-day operations of the Supply Chain Operations. Plans, Assigns and Reviews work of junior members of the team to ensure quality and timely delivery of work. Monitors...
- ...Regression Testing/End-to-End § Testing/Volume Testing/Authorization Testing) § UAT Support ~ Responsible for Documenting the following: § Configuration Document § Key Data Structure § Functional Specification Document for custom requirements § IT Test Document § UAT...
- One-day hiring process! Earn up to 25k monthly! We are looking for dedicated Finance Support Representative to join our team! This is for urgent hiring, submit your application now! Responsibilities: • Manage financial transactions and handle inquiries with accuracy...
Sapient Ph
Metro Manila17 days ago - ...sponsorship process using automation and expert support. Backed by Entrepreneur First and... ...a high-performing team and work cross-functionally with CSMs, Ops, Support, and Product to... ...; Interview Process #30 min screening call with Talent #45 min interview with...
- ...issues/returns. This role suits someone who genuinely loves calling, enjoys long-form conversations, and is confident speaking with... ...with) Aircall (call management + tracking) Crisp (support tickets + escalations) Shopify (customer database + orders)...Remote job
- ...Plus more benefits! This is a limited slot. Apply now! Responsibilities: • Respond to customer inquiries via chat, email, and support tickets in a timely and professional manner. • Provide accurate information and solutions related to products, services, or account...
Sapient Ph
Metro Manilaa month ago - About the Role: As a D365FO Functional Consultant, you will be an integral part of a scrum team, collaborating with colleagues across various locations. The role involves a balance of 3rd-level support, design, documentation, and configuration for both minor enhancements...
Blaseek
Metro Manila8 days ago - ...mission is to recruit and train exceptional individuals worldwide to support US medical patients. About the Position: This is your... ...in healthcare! Primary Responsibilities: Answer phone calls and address patient inquiries Schedule and confirm appointments...
- ...This is a remote position. SUMMARY The Phone Support Technician II is responsible for delivering immediate, phone-based troubleshooting... ...JOB RESPONSIBILITIES Respond to inbound support calls Diagnose and resolve Tier 1 & Tier 2 issues Provision...
- ...Responsibilities: Handle incoming traffic via supported channels, when necessary, to ensure SLA... ...inquiries. Collaborate with cross-functional teams to address customer needs and... ...documents where necessary. Rostered on-call outage support during assigned shifts....
- Responsibilities: Provides technical support to the enterprise, third-party vendors,... ...email, chat, self-service, inbound/outbound calls Empathize with end-user needs and... ...timely manner Understand technology functionalities, standard operating procedures, common issues...
- ...Work Arrangement: In-Person Type of Support: Omnichannel Contract Duration: Full... ...’ll Do: Handle inbound and outbound calls related to auto insurance policies and... ...mentorship, and opportunities for cross-functional development Company Culture Is At Our...
30000 Php
...of customer issues or escalations. • Stay updated on company policies, procedures, and offerings to ensure high-quality customer support. What We’re Looking For: • High school graduates are welcome. • Prior experience is a plus, but not mandatory—we’re open to...Orbit Teleservice NCR
Metro Manilaa month ago- ...navigate the complexity of immigration. Powered by technology, and supported by an expert team, our platform removes the friction of Home... ...analysis. &##129514; Interview Process #30 min screening call with Talent #45 min interview with Director of Operations #...
- ...Job title: Customer Technical Support Job Details Hours: Full Time Location: Fully remote. This opportunity is open... ...cutting-edge solutions to customers. Collaborate with cross-functional teams to address complex technical challenges and improve the...
- ...Metro Manila Philippines Work Arrangement: Hybrid Type of Support: Omnichannel Contract Duration: Full Time Training... ...and buying process). Confirm next steps and schedule discovery calls with the appropriate sales team member. Messaging & Value Communication...
- ...Licensed Care Management Clinical Support Specialist Location: Remote U.S. Business Hours Employment Type: Full-Time... ...applicable) Ability to work flexible hours and participate in on-call rotations if required Strong commitment to confidentiality...
- ...JOB SUMMARY: This role is responsible for managing inbound client calls and providing accurate job status updates through a workflow system integrated with Xero Synergy and cloud platforms. It supports Australian construction clients by ensuring clear communication...
216000 Php per year
...The Role: You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries... ..., ideally within a Customer Service or Helpdesk / Technical Support role. You possess excellent interpersonal as well as written...- ...Job title: Customer Technical Support Job Details Hours: Full Time Location: Fully remote. This opportunity is open... ...cutting-edge solutions to customers. Collaborate with cross-functional teams to address complex technical challenges and improve the...
- ...Job Title: L3 Application Support Location: Alabang, Muntinlupa (Hybrid - 3x per week RTO) Mode of Hiring: Full-time Contract Shift: Mid and Night Shift JOB DESCRIPTION I. POSITION OBJECTIVE/ JOB SUMMARY: (Brief description of why the position exists...
- ...standard in CX and operations delivering results that scale and support that never sleep. More than that Crescendo is about people.... ...As an AI Team Lead you will collaborate closely with cross-functional stakeholders including Quality Operations Training Knowledge Management...
- ...We are seeking an experienced Insurance Underwriting & Case Support to support the full insurance advice lifecycle — from quoting and... ...insurance claims processes Confidence making outbound phone calls to insurers and medical providers Strong written and verbal English...
- ...Key Responsibilities: Provide AV (Audio/Visual) conferencing support and coordinate troubleshooting with on-site technicians. Configure... ..., test, and support IP Phones, AV systems, and conference calls. Configure iPads for conference room calendar integration....
- ...This is a remote position. SUMMARY We are seeking an experienced Tier III Support Technician to join our Managed Services team supporting nonprofit organizations. This role is responsible for handling escalated technical issues client portal requests and email...
- ...~3 years of experience managing the day-to-day administration, support, maintenance and monitoring of Exchange and Office365 Experience... ...~ ITIL experience (preferred) ~ Ability to work in a 24x7 on-call after hour rotation environment ~ Good understanding of change...
- ...JOB SUMMARY: The Marketing Administrative Assistant will support the Marketing team with operational administrative and coordination... ...of marketing activities. This role ensures smooth daily functioning of the department assists with campaign execution support asset...
- ...Role Details Location: Philippines Work Arrangement: Remote Type of Support: AI Support (Triage, Investigate, and Resolve Escalations), Optimize Customer Facing AI Systems Contract Duration: Full-Time, Permanent Training Schedule: Open to shifting schedules...
- ...Role Details Type of Support: Omnichannel (Phone Chat Email Social Media etc.) Training Schedule: Open to shifting schedules... ...with feedback sessions mentorship and opportunities for cross-functional development ~ Be part of a people-first values-driven organization...
