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- ...Regression Testing/End-to-End § Testing/Volume Testing/Authorization Testing) § UAT Support ~ Responsible for Documenting the following: § Configuration Document § Key Data Structure § Functional Specification Document for custom requirements § IT Test Document § UAT...
- ...DUTIES & RESPONSIBILITIES: Responsible for addressing SAP functional issues to support the day-to-day operations of the Supply Chain Operations. Plans, Assigns and Reviews work of junior members of the team to ensure quality and timely delivery of work. Monitors...
- ...Plus more benefits! This is a limited slot. Apply now! Responsibilities: • Respond to customer inquiries via chat, email, and support tickets in a timely and professional manner. • Provide accurate information and solutions related to products, services, or account...
Sapient Ph
Metro Manila28 days ago - ...of customer issues or escalations. • Stay updated on company policies, procedures, and offerings to ensure high-quality customer support. What We’re Looking For: • High school graduates are welcome. • Prior experience is a plus, but not mandatory—we’re open to...
Orbit Teleservice NCR
Metro Manila22 days ago - "Key Responsibilities 1. Advanced Technical Support • Provide expert-level assistance to L1 analysts when issues exceed standard troubleshooting procedures. • Perform initial triage, validate incident categories, and ensure accurate prioritization. • Escalate incidents...
- Responsibilities: Provides technical support to the enterprise, third-party vendors,... ...email, chat, self-service, inbound/outbound calls Empathize with end-user needs and... ...timely manner Understand technology functionalities, standard operating procedures, common issues...
- ...Job title: Customer Technical Support Job Details Hours: Full Time Location: Fully remote. This opportunity is open... ...cutting-edge solutions to customers. • Collaborate with cross-functional teams to address complex technical challenges and improve the...
- ...Responsibilities: Handle incoming traffic via supported channels, when necessary, to ensure SLA... ...inquiries. Collaborate with cross-functional teams to address customer needs and... ...documents where necessary. Rostered on-call outage support during assigned shifts....
- ...About the Call Center Representative Position We're seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, you'll be responsible for...
- ...JOB SUMMARY: This role is responsible for managing inbound client calls and providing accurate job status updates through a workflow system integrated with Xero Synergy and cloud platforms. It supports Australian construction clients by ensuring clear communication...
- ...~3 years of experience managing the day-to-day administration, support, maintenance and monitoring of Exchange and Office365 Experience... ...~ ITIL experience (preferred) ~ Ability to work in a 24x7 on-call after hour rotation environment ~ Good understanding of change...
- ...develop our employees across the globe. The team does this through supporting key areas including recruiting, diversity, global learning and... ...properly to allow timely handling of cases - Analysis on Call volumes report to identify breakdown of volume Appropriately...
- ...Role Details Type of Support: Omnichannel (Phone Chat Email Social Media etc.) Training Schedule: Open to shifting schedules... ...with feedback sessions mentorship and opportunities for cross-functional development ~ Be part of a people-first values-driven organization...
- About the Role: As a D365FO Functional Consultant, you will be an integral part of a scrum team, collaborating with colleagues across various locations. The role involves a balance of 3rd-level support, design, documentation, and configuration for both minor enhancements...
Blaseek
Metro Manilaa month ago - ...Role Details Type of Support: Omnichannel (Phone, Chat, Email, Social Media, etc.) Training Schedule: Open to shifting schedules... ...feedback sessions, mentorship, and opportunities for cross-functional development ~ Be part of a people-first, values-driven organization...
- ...Role Details Location: Philippines Work Arrangement: Remote Type of Support: AI Support (Triage, Investigate, and Resolve Escalations), Optimize Customer Facing AI Systems Contract Duration: Full-Time, Permanent Training Schedule: Open to shifting schedules...
- ...Career Opportunity: Google Cloud Network Support Engineer Technical Skills: Networking Protocols: Deep understanding of networking principles and protocols, including TCP/IP, BGP, OSPF and other routing and switching protocols Networking Devices: Experience...
- ...achieving performance targets within a dynamic team environment. KEY RESPONSIBILITIES INCLUDE: Provide high-quality customer service support via phone and potentially other channels (email/chat). Resolve customer complaints and inquiries efficiently and empathetically....
Berjaya Star Sdn Bhd
Metro Manila29 days ago - ...seeking a Client Onboarding and Product Support Specialist. This role will work closely... ...and monitor the performance of AI-driven call handling and appointment booking campaigns... ...(Zoom/video). Explain platform functionality, workflows, and best practices clearly....
- ...Key Responsibilities: Provide AV (Audio/Visual) conferencing support and coordinate troubleshooting with on-site technicians. Configure... ..., test, and support IP Phones, AV systems, and conference calls. Configure iPads for conference room calendar integration....
- ...competitive salary of up to ₱25,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices provide easy access, offering a stable and rewarding BPO career,...
Sapient Global Services
Metro Manila11 days ago - ...Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? As a Credit Support Specialist III within our Financial Analysis team, you will be responsible for performing analysis of Financial Statements, processing...
- ...Job Title: Finance & Admin Support (Remote PH-based US CST hours) Location : Remote must work US Central Time (CST) hours Salary : $1000 About the company Our client is a missiondriven health technology company pioneering accessible sciencebased microbiome...
- ...for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on assisting... ...the performance of an Intel Core i3 processor. Must be functional during power interruptions. Peripherals and Workspace:...
216000 Php per year
...The Role: You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries... ..., ideally within a Customer Service or Helpdesk / Technical Support role. You possess excellent interpersonal as well as written...- ...transparency, innovation, and delivering exceptional experiences for our residents, partners, and stakeholders. About the Resident Support Specialist Remote Position – Affordable Housing We are seeking a compassionate and solutions-focused Resident Support...
- ...Philippines Keyrus is seeking a proactive and experienced Anaplan Support Analyst to join our Enterprise Performance Management (EPM)... ...as a key resource for both technical troubleshooting and functional advisory on Anaplan. 1. Who You Are: ~ Bachelor’s...
- ...Role Details Type of Support: Omnichannel Contract Duration: Permanent Full - Time Location: On-Site (BGC Taguig) Schedule... ...and resolve complex cases requiring coordination with cross-functional teams. Document customer interactions clearly and...
- We are mass hiring for Call Center Agents as prior in our Metro Manila sites! Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY! Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary...
Sapient Global Services
Metro Manila29 days ago - ...Key Responsibilities: Provide support for various customer-facing and back-office tasks, depending on business needs Deliver excellent customer support through email, chat, or phone Accurately interpret and communicate in written English Work independently...
