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- ...Regression Testing/End-to-End § Testing/Volume Testing/Authorization Testing) § UAT Support ~ Responsible for Documenting the following: § Configuration Document § Key Data Structure § Functional Specification Document for custom requirements § IT Test Document § UAT...
- ...DUTIES & RESPONSIBILITIES: Responsible for addressing SAP functional issues to support the day-to-day operations of the Supply Chain Operations. Plans, Assigns and Reviews work of junior members of the team to ensure quality and timely delivery of work. Monitors...
- "Key Responsibilities 1. Advanced Technical Support • Provide expert-level assistance to L1 analysts when issues exceed standard troubleshooting procedures. • Perform initial triage, validate incident categories, and ensure accurate prioritization. • Escalate incidents...
- ...Plus more benefits! This is a limited slot. Apply now! Responsibilities: • Respond to customer inquiries via chat, email, and support tickets in a timely and professional manner. • Provide accurate information and solutions related to products, services, or account...
Sapient Ph
Metro Manila4 days ago - Responsibilities: Provides technical support to the enterprise, third-party vendors,... ...email, chat, self-service, inbound/outbound calls Empathize with end-user needs and... ...timely manner Understand technology functionalities, standard operating procedures, common issues...
- ...Responsibilities: Handle incoming traffic via supported channels, when necessary, to ensure SLA... ...inquiries. Collaborate with cross-functional teams to address customer needs and... ...documents where necessary. Rostered on-call outage support during assigned shifts....
- ...mission is to recruit and train exceptional individuals worldwide to support US medical patients. About the Position: This is your... ...in healthcare! Primary Responsibilities: Answer phone calls and address patient inquiries Schedule and confirm appointments...
- ...Role Details Type of Support: Omnichannel (Mix of Voice and Non Voice) Contract Duration... ...'s leadership, partners, and cross-functional teams to ensure the completion of tasks... ...electrical expert. You are comfortable calling cities and counties to collect...
- About the Role: As a D365FO Functional Consultant, you will be an integral part of a scrum team, collaborating with colleagues across various locations. The role involves a balance of 3rd-level support, design, documentation, and configuration for both minor enhancements...
Blaseek
Metro Manila27 days ago - ...achieving performance targets within a dynamic team environment. KEY RESPONSIBILITIES INCLUDE: Provide high-quality customer service support via phone and potentially other channels (email/chat). Resolve customer complaints and inquiries efficiently and empathetically....
Berjaya Star Sdn Bhd
Metro Manila5 days ago - ...About the Call Center Representative Position We're seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, you'll be responsible for...
- ...of customer issues or escalations. • Stay updated on company policies, procedures, and offerings to ensure high-quality customer support. What We’re Looking For: • High school graduates are welcome. • Prior experience is a plus, but not mandatory—we’re open to...
Orbit Teleservice NCR
Metro Manilaa month ago - ...paced and challenging environment? As a Supervisory Manager Support Associate, you will play a key role in driving operational excellence... ...across business units, lines of business, and support functions. Create and foster a culture of risk and control, acting urgency...
- ...seeking a Client Onboarding and Product Support Specialist. This role will work closely... ...and monitor the performance of AI-driven call handling and appointment booking campaigns... ...(Zoom/video). Explain platform functionality, workflows, and best practices clearly....
- ...Science or related field · At least 5 years' experience in IS support and maintenance, Business Analysis maintenance, System analysis... ...detail in high-pressure situations · Available for emergencies on-call support rotations with other team members · Capacity of...
- ...Job Title: Customer Support Manager Location: Remote Work Shift : PST Working Hours : 40 hours per week; Full-time Job Description: We are urgently looking for a high-caliber Customer Support Manager to join our team. This role is ideal for someone...Remote job
- ...Key Responsibilities: Provide AV (Audio/Visual) conferencing support and coordinate troubleshooting with on-site technicians. Configure... ..., test, and support IP Phones, AV systems, and conference calls. Configure iPads for conference room calendar integration....
- We are mass hiring for Call Center Agents as prior in our Metro Manila sites! Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY! Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary...
Sapient Global Services
Metro Manila5 days ago - ...Job Description: Contract Operations Support Associate Position Type: Full-Time (45 hours/week) Location: Remote Apply here: About the Role The Contract Operations Support Associate provides back-office support for contract and finance workflows. This...
- Responsibilities: Package and distribute of Packages and Security Patches/Hotfixes via JAMF Pro Prepare and deliver JAMF Pro SLA and saturation reports for internal management. Maintain and improve documentation relating to the JSS administration processes and...
216000 Php per year
...The Role: You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries... ..., ideally within a Customer Service or Helpdesk / Technical Support role. You possess excellent interpersonal as well as written...- ...looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging environment? As a Credit Support Manager II within our team, you will be responsible for meeting and exceeding turnaround time and accuracy targets, while maintaining...
- ...Key Responsibilities: Provide support for various customer-facing and back-office tasks, depending on business needs Deliver excellent customer support through email, chat, or phone Accurately interpret and communicate in written English Work independently...
- ...Role Details Type of Support:Omnichannel Contract Type:Probationary Location: Hybrid (BGC Taguig) Work Schedule:Monday -... ...with feedback sessions mentorship and opportunities for cross-functional development Company Culture Is At Our Core Core values...
- ...Philippines Keyrus is seeking a proactive and experienced Anaplan Support Analyst to join our Enterprise Performance Management (EPM)... ...as a key resource for both technical troubleshooting and functional advisory on Anaplan. 1. Who You Are: ~ Bachelor’s...
- ...software/hardware vendors for problem resolution, and rollout of new software packages, upgrades, and new desktop hardware. Provide support and technical setup at some trade shows which includes periodic travel. Monitor, support, and troubleshoot the IT infrastructure...
- ...Role Details Type of Support: Omnichannel (Phone Chat Email Social Media etc.) Contract Duration: Temporary Training Schedule... ...with feedback sessions mentorship and opportunities for cross-functional development Company Culture Is At Our Core Core values...
- ...Administrative Assistant – Procurement & IT Support Location: Remote — Global (collaborating daily with IT & Contracts Management teams) Employment Type: Full-time Help us keep our operations running efficiently. As an Administrative Assistant – Procurement...
- ...Duration: Full time The Role We are seeking an experienced Lab Technician to provide real-time clinical and laboratory support for a digital dental platform. This role focuses on scan review design feedback workflow troubleshooting and close coordination with...
- ...growing e-commerce environment Were seeking a dedicated Customer Support Virtual Assistant to become the voice of our clients this role... ...point of contact for customer inquiries via online chat and phone calls ensuring prompt and professional responses Provide...
