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- ...Job Title: Functional Tester Job Type: Onsite Location: Cebu City, Philippines Position Type: 6 months contract Job Description: Application Developer Project Role description ~ Design, build and configure applications to meet business process and...
- ...Job details: Job Title: Functional test Planning Duration :6 Months Contract Location: Cebu City. Work Setup: Onsite Shift timings : 9 AM to 7 PM Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active...
- ...Perform level 1 support for End Users, as applicable depending on the type of contact,... ...the onshore service desk resources for calls that cannot be resolved on first contact... ...AI with unmatched industry experience, functional expertise and global delivery capability...
- ...Responsibilities: Provides technical support to the enterprise, third-party vendors,... ...email, chat, self-service, inbound/outbound calls Empathize with end-user needs and... ...timely manner Understand technology functionalities, standard operating procedures, common issues...
- ...Job Overview: The Legal Support role provides assistance to the Legal Department in managing contracts, conducting research, and... ...corporate support role. * Exposure to multinational or cross-functional environments is an advantage * Strong understanding of...
- ...accurate and complete. Resolve customer issues and complaints with empathy and efficiency, escalating complex issues to higher-level support as needed. Maintain up-to-date knowledge of travel industry trends, regulations, and company policies to effectively assist...
- ...Responsibilities: Leadership & Team Management Lead and mentor a team of Service Desk analysts and Supervisors handling Level 1 and Level 2 support Set clear performance goals through balance scorecard, conduct regular performance evaluations though check-ins and year-end...
- ...Description We are seeking a highly skilled Technical Support Representative with 2-5 years of experience to provide technical assistance... ...Collaborate with other members of the support team and cross-functional departments to resolve customer issues. Maintain accurate...
- ...Service Representative to join our team! In this role, you'll be the first point of contact for our customers, providing excellent support for inquiries and services. You'll address customer concerns professionally, ensuring high satisfaction levels, and maintain...
- ...We are looking for a dedicated and customer-focused Technical Support - Level 1 & 2 Specialist to join our team. As a support specialist... ...in Jira or other IT systems. Collaborating with cross-functional teams to identify product improvements and communicate user feedback...
- ...A food delivery call center agent primarily manages inbound and outbound customer interactions. *assisting with orders *resolving issues *ensuring a smooth delivery experience. HMO on day 1, Night Differential Pay, Rice Allowance, Paid Leaves, Holiday and OT Pay...
- ...Position Overview: As a Sales Support Associate, you will play a crucial role in driving... ...Utilize various channels, such as phone calls, to generate leads and build a robust... ...and benefits Collaborate with cross-functional teams to address client needs and concerns...
- ...Tech issues come and gobut great support sticks. Join Smartsourcing - a Five-Time Best Company to Work For! At Smartsourcing ,... ...Provide support as requested. Train team members on processes and functions as needed. Ensure that you are contributing to a safe work...
- ...Summary: The Campaign Support Associate supports the day shift accounts daily operations. Success in this role means you will... ...VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service...
- ...TTEC's award-winning employment experience. As a Senior Technical Support Representative working onsite in Cebu , you'll be a part of... ...this role, you'll work to resolve technical requests or complex calls from customers. Whether it's getting answers for customers quickly...
- ...Nature Of the Account: Retail Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift... ...workshops, and role-playing exercises, for both new and existing call center agents. Performance Evaluation & Coaching: Assessing...
- What You'll Do: -Address healthcare inquiries with expertise and care. -Clearly explain billing, coverage, and claims information. -Solve customer issues effectively and escalate when needed. -Document customer interactions accurately in the system. -Ensure service...
- ...CRM & Administrative Support Specialist About the Role Were looking for a detail-driven, tech-curious professional to help maintain and improve our client systems across CRM implementations and ongoing administrative operations. Youll work closely with the Project...
- ...Provide first-level support for desktops, laptops and peripherals (keyboard, mouse, headset, etc.). Troubleshoot hardware and software issues, including OS, network connectivity, and basic application errors. Assist in setting up new user...
- ...to customers to understand their issues or concerns Provide daily technical support services for information technology and cable services establishments Receive customer calls to provide step-by-step guidelines for the resolution of a technical issue Document...
- ...everyone can meaningfully contribute to. Join us as a: Customer Support Representative As a Customer Support you play a key role in... ...position, you will engage with users through live chat, phone calls, email, and occasionally Zoom. You will also be required to do...
- ...components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Summary...
- ...As a Cold Calling Sales Representative, you’ll play a vital role in driving our growth by engaging potential customers, sparking interest... ...g., checking internet connectivity, audio settings, or browser functions) Strong internet connection Designated professional...
- ...email, chat, or in-person communication while maintaining professionalism and empathy. Key Responsibilities ? Customer Support Answer incoming calls, emails, or chats promptly and professionally. Provide accurate information about products, services, and company...
- ...Overall Job Purpose To lead and empower the English Support team in delivering outstanding customer experiences through proactive action, communication, and continuous improvement. The Team Leader ensures daily operations run smoothly across all channels, reacts fast...
- ...About the job WFM (Cebu) | Onsite Nature Of the Account: Support and Leadership Start Date: ASAP Work Arrangement: 100% Onsite | Cebu Shift Schedule | Restdays : US Business hours Educational Requirement : College Graduate Work Experience...
- ...us is mutual respect, personal appreciation, and creating a workplace where motivation and collaboration thrive. We believe in supporting your personal and professional growth, recognising you as both an individual and a valued team member. We want to continue to...
- Customer Service Representative Work Location: Cebu IT Park Company: Jobslin About the Role Jobslin is seeking highly motivated individuals to join our team as Customer Service Representatives for our Financial and Sales accounts. This role is ideal for both fresh ...
- Aboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Responsibility. Through the collective strengths of our subsidiaries,...
- ...Spearheads the monitoring of assigned tickets to ensure targets are met. # Quality Assurance - Conduct regular quality audits for both calls and tickets to ensure adherence to standards and identify areas for improvement. # Call Escalations - Handle complex customer...