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- ...assist customers with inquiries, returns, upgrades, and technical support, ensuring they have a smooth and positive experience with our... ...benefits Supportive and friendly work environment Join our growing team and start your career in the Call Center Industry today!
BPOJobOpenings
Iloilo22 days ago - ...Training and Staff Development ~ Employee Engagement Activities ~ Opportunities for Internal Mobility Job Purpose The Call Center Representative serves callers by professionally answering inquiries, researching and resolving problems, and collecting self...
- ...Accountabilities The main task of a Customer Support Representative is to provide multi-skill/function type of support through various communication methods (phone, email and chat). They will assist different customer types who are using LN Pacific/UK products. The...
- ...Job Description The Technical Support Specialist is customer facing and dedicated to providing... ...inquiries. Collaborate with cross-functional teams to address customer needs and... ...documents where necessary. Rostered on-call outage support during assigned shifts....
- ...What you'll be doing Handling inbound calls from customers, addressing their inquiries, and resolving their issues in a timely and professional manner Providing product information and recommendations to assist customers in making informed decisions Documenting...
- ...with TTEC's award-winning employment experience. As a Desktop Support Technician working onsite in Iloilo City, you'll be a part of bringing... ...the help ticket life cycle while performing administrative functions as required Work to resolve issues over zoom by walking the...
- ...may include billing inquiries, collections assistance, product support, client inquiries, and other inbound interactions. They serve as... ...review customer policies and, when necessary, connect or transfer calls to sales agents for policy initiation or upgrades. Specific...
- ...dedicated to delivering outstanding results. As a Marketing & HR Support Assistant, you'll help manage content across social media... ...assist with event coordination, and provide support for various HR functions, including recruitment, employee engagement, and internal...
- ...Program (IMP) for financial services and the Sustainable Development Program (SDP) for social services. We are looking for (1) SYSTEM SUPPORT SPECIALIST for Digital Solutions and Innovation Technology (DSIT) to be deployed at Brgy. Maria Clara, Iloilo City (Central...
- ...allowances What You'll Do: Be the Voice of Support: Handle inbound and outbound... ...Score (NPS). Act as One Team: Work cross-functionally amongst colleagues and clients, sharing... ...older. Must have at least 6 months in a call center sales program. Must have at...
- ...to the success of a globally expanding industry-leading organization. Were looking for enthusiastic Remote Call Center Representatives to support a range of inbound and outbound customer service initiatives for a diverse portfolio of well-known this role youll...
- ...The Role: About the Role Were looking for a detail-oriented and structured Contracts Administrator/Project Support Administrator to support job setup, contract review, timesheets, subcontractor coordination, and high-volume admin workflows. You'll ensure documentation...
- Customer Support Associate (Learning Specialist) DAYSHIFT | Fulltime | Makati (Full Onsite) About the Role As a Customer Support Associate, you will play a vital role in delivering a smooth and positive experience for customers. You will respond to questions, address...
Cooee Inc
Iloiloa month ago - Join our dynamic team as a Technical Support Representative, where you'll play a pivotal role in providing exceptional customer service... ...and document incident resolutions Collaborate with cross-functional teams to escalate complex issues and ensure timely resolution...
TORCH Solutions
Iloilo6 days ago - ...Essential Functions/Core Responsibilities • Maintain and grow revenue of program(s); responsible... ...teams and offer on-going developmental support • Create a positive work environment... ...• Participate in opportunity review calls for new business and facilitate site visits...
- ...program metrics, and provides the necessary support and assistance in order for metrics to be... ...profitability of the company. Functional Responsibilities Leads and manages a team of CSR's in the optimal execution of call center operations activities (i.e.taking...
- ...Endorses prospective clients to RMs for client calls . 4. Operations Efficiency and... ...expected to participate and to perform function needed in the implementation of Business... ...including BIR and Phil health), with required supporting documents for sending to appropriate...
- ...ensures smooth, efficient, and strategic support to the organization's highest office.... ...meetings. Handle and screen emails, calls, and memos with professionalism and confidentiality... ..., and documentation for cross-functional projects. Conduct research, gather data...
- ...effectively and efficiently. Provides tactical support to the Learning Services Manager (LSM) in... ...on training data and analysis. Functional Responsibilities: Manages the day-to... ...evaluates training classes. Attends call listening and calibration sessions to maintain...
- ...• Inform the Shift Manager when the systems needed to handle calls are not working effectively. • Recommends corrective services... ...information critical to fulfilling the organization's business functions. • Remain compliant with the relevant business, local and international...
- ...methodologies, tenacity, and collaboration across various organizational functions are critical requirements for success. One should be capable of... ...and digestible data or generating data by listening to calls, reading chat logs, etc., when needed. The Analyst is also...
- ...excellence. The successful candidate will also collaborate with cross-functional teams to deliver reliable, high-performance systems.... ...production backend services (design → code → test → deploy → on-call) Design and maintain APIs (REST/gRPC/GraphQL) with versioning...
- ...assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions.... ...You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be initiated or upgraded....
- .... As part of the SRE and Cloud Operations team, this role helps support all of the critical relational and nonrelational systems that power... ...teams with query optimizations Participate in 24x7 on-call support rotation Manage all capacity decisions for production...
- ...Customer Service Representative Answer inbound calls from clients receiving Healthrageous services, providing clear information, guidance, and support regarding health and wellness programs, ensuring a positive and efficient customer experience. Responsibilities...
- ...deliver sales budget and store profitability Performing necessary functions for all digitally enabled services Ensuring consistency in... ...partners for better communication and coordination needed to support the business. Sustaining team engagement and performance...
- ...coordinating repairs, managing vendors, overseeing office services, and supporting workplace initiatives to create a productive and compliant... ..., equipment, and common areas to ensure cleanliness and functionality Coordinate preventive maintenance and repairs with...
- ...ABG) sampling and analysis to assist in evaluating respiratory function and treatment outcomes. Operate, maintain, and calibrate respiratory... ..., efficiency, and safety. Provide emergency respiratory support during critical situations, including cardiopulmonary...
- ...changes and claim inquiries. Being part of our Contact Center means you'll be responding to a high volume of phone calls, emails, and providing support to other departments as needed. Being a member of the Contact Center means responding to 70-90 phones calls per day...
- ...: A Desktop Technician is responsible for providing technical support and assistance to end-users regarding desktop hardware, software... ...a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job....
