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- POSITION SUMMARY: Your primary objective is to provide a personalized luxury exceptional service for our guests. You will be responsible for answering guest queries via phone and/or email and resolving their issues from the time the guest checks in, during their sailing...
- ...platform to market within 12 months, balancing speed with quality. Integrate AI-driven capabilities into both the product and operational workflows, ensuring the platform leverages automation, intelligent analytics, and machine learning to enhance testing efficiency...
- ...POSITION SUMMARY The Operations Manager is responsible for managing the day-to-day contact center functionality of the Silversea Consumer... ...leadership experience of at least 3 years in sales or service call center environment, preferably in the Travel Industry COPC...
- Description Supervises a team of support functions. Schedules day to day activities of their respective team(s). Implements strategies and activities to ensure that the best customer service is achieved. Reviews teams work ensuring it is in compliant with developed...
- ...The Operations Delivery Analyst is responsible for ensuring the quality of our systems are continuously working to a high standard and that new features and integrations are operating at an acceptable level prior to releasing into production environments and making readily...
- Overview of Role : This position contributes to the accomplishment of the Entertainment department through administrative processing in the coordination of shipboard entertainers and enrichment lecture personnel. The Coordinator will oversee and process all travel ...
- ...As anx Operational Insights Analyst - BetMGM you will be responsible for supporting daily reporting requirements for the Operation Teams gaining deep business understanding and providing insightful recommendations when developing reports and dashboards. Reporting to...
- ...Specific Duties and Responsibilities: Perform daily operations of Trade Matching Settlements and Post settlements Corporate Actions. Reconcile portfolio holdings and cash balances between internal systems and third-party custodians or fund administrators. Investigate...
- 8New Found Land Transport Services Corp. Urgently in need of OPERATIONS SUPERVISOR to be assigned at PNB Head Office - Diosdado Macapagal Boulevard, Pasay City Qualifications: Male Bachelor's degree in any Business Course Excellent communication, organization...
New Found Land Manpower Services
Pasay3 days ago - ...The Operations Delivery Analyst AI Focus will play a critical role in optimizing operational processes through data-driven insights and AI-powered solutions. This position supports the Operations Delivery team by analyzing workflows identifying automation opportunities...
- A Telephone Operator's job involves managing incoming/outgoing calls, directing callers to the right people/departments, providing information, taking messages, and handling inquiries with professionalism, often using PBX systems for tasks like emergency paging, guest...
GREEN PASTURE
Pasaya month ago - HURRY! APPLY TODAY! WHO IS INTERESTED IN WORKING IN THE CALL CENTER INDUSTRY? NOW IS YOUR CHANCE! We are looking for applicants for the CUSTOMER SERVICE REPRESENTATIVE position and we need people who can start ASAP! YOU CAN EARN UP TO P35K MONTHLY! Office...
Get Job PH
Pasaya month ago - WANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS. LEARN MORE ABOUT OUR JOB VACANCIES BELOW. We are continuously looking for top talents to join our team. We achieve stability in our organization by treating our employees the same way we...
Orbit Teleservice NCR
Pasaya month ago - ...It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach...
- ...Premium Benefits for you to enjoy. Job Responsibilities: Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizing customer satisfaction. Perform basic...
Caldwell
Pasaya month ago - COMPANY PROFILE: With more than 20 years of industry experience, the company operates as a BPO service provider offering back-office and healthcare support services. Its mission is to deliver efficient and cost-effective solutions to its clients. POSITION: Fund Operations...
J-K Network Services
Pasay13 days ago - We are looking for a Call Center Agent to join our team and serve as the first point of contact for our customers. In this role, you will manage inquiries, provide accurate information, and ensure prompt, professional resolutions to maintain high levels of customer satisfaction...
BPO Hiring
Pasay13 days ago - Job Description: Must have full knowledge of end-to-end import operations air and sea Handling client calls and coordinating with the team Registration consolidation and shipment processing E-documentation (e-docing) Monitoring of shipments, including TS...
Compliant Business Processing Philippines Inc.
Pasay27 days ago - Location: UP Ayala Job Overview: Assists customers in managing financial obligations and resolving account concerns. Qualifications: High School Graduate (Old Curriculum) or Higher With or without BPO experience Good negotiation and communication skills Ability...
STACKPH
Pasaya month ago - Job Description: - Handle inbound calls, chats, or emails from customers regarding travel concerns - Assist with flight, hotel, and travel package bookings - Modify or cancel reservations based on customer requests - Provide accurate information on fares, policies,...
Metacom
Pasaya month ago - ...member of the buying team, you will be responsible for executing operational buying activities in alignment with Vestas' Buying Policy and... ...proper documentation is obtained Participates in customer calls as needed Performs testing for system enhancements or resolutions...
Vestas
Pasay4 days ago - ...our customers and internal workforce clients. The Identity Operations Engineer is a key member of the IAM team and reports to the Manager... ...REQUIREMENTS WORKING CONDITIONS Requires 24x7 on-call operational support on a monthly rotation with the team. The...
- ...Services Responsibilities: Provide service to clients via phone calls and online support cases that are advanced and escalated (Level... ...will be determined upon filling positions with 24 by 7 operating hours This is a hybrid position. Expectation of days in the...
- ...center network and acts as a key support partner to Command Center Operations Managers. This role ensures operational continuity by executing... ...review. Assist Operations Managers during bridge calls for outages or SLA risks. Follow escalation protocols and document...
- ...The Command Center Manager leads real-time operations for a global multi-channel contact center environment ensuring interval service targets... ...skilled in clear documentation. Solid knowledge of call center management best practices and operations across sites....
- ...equivalent experience. General Profile Proficient in a range of operational processes through prior job-related experiences and training.... ...and communicated in warm empathetic manner. Assesses calls to provide service immediately be transferred or require follow...
- ...another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. The Driver Operations Lead (Call-Out Supervisor) is responsible for overseeing the daily operations of the call-out team, ensuring agents effectively engage...
- ...We are seeking a Senior Telecommunications & Call Center Operations Manager with deep call center leadership experience and a solid understanding of telecommunications, networking, and WiFi-based technical support environments . This role owns the performance, structure...
- ...points, etc.) Responsible for the escalations occurring in daily operations, including business-as-usual service and change requests,... ...wide area network connections, and Datacenter. Rotational on-call is required to support 24/7 important and production systems....
- ...store phone outages. Diagnose and restore issues related to call forwarding, hunt groups, routing tables, NAT/firewall rules, and... ...stakeholders. Highly independent, strong self-starter, able to operate with minimal procedural guidance. Excellent team...
