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- ...lifetime of vacations for our guests. Royal Caribbean Group’s Operations Control Unit (OCU) Team has an exciting career opportunity for... ...a total of 2,200 employees. Trends include but not limited to call volumes, call patterns, staff productivity, attrition rates, and...
- ...lifetime of vacations for our guests. Royal Caribbean Group’s Operations Control Unit Team has an exciting career opportunity for a full... ...contact center trends which includes but not limited to call volumes, call patterns, staff productivity, attrition rates, and...
- Minimum 6 months experience (Server/Waiter/Banquet) Strong customer service skills Ability to work well with others Ability to accept criticism and work well under pressure Attention to detail Can start on short notice Good attendance record Can render over...
One Source Facility Services Corporation
Pasay23 days ago - ...P OSITION S UMMARY : The Operations Manager is responsible for managing the day-to-day contact center functionality of the Silversea... ...leadership experience of at least 3 years in sales or service call center environment, preferably in the Travel Industry COPC...
- ...Cloud security Experience with SIEM/SOAR tools, Microsoft Sentinel Exposure to incident triage, alert handling, or security operations (SecOps) Familiarity with AI tools or automation to improve daily workflows Core Competencies: Effective collaboration...
- ...~ Exchanges complex information and ideas effectively. Responsibility Statements Facilitates working sessions to meet operational and customer goals. Acts as the customer liaison to ensure work processes are efficient and effective. Identifies and organizes...
- ...Back-end Fulfillment Responsibilities As a Network Operations Professional in our DCH Network product you'll engage in... ...setup with scheduled but changing work hours, on top we have an on-call setup covering our weekends Qualifications ~5+...
- ...technology for 20 years. We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world-class Net Promoter Score of 75. Our approach...
- Are you motivated by delivering high-quality people services, solving operational challenges, and helping shape how HR services are delivered at scale? Do you thrive in a shared services environment where accuracy, service mindset, and continuous improvement matter? At...
- ...Provides enterprise-wide leadership over F&B service operations across all brands/properties. Designs and governs service systems, guest engagement programs, service quality audits, brand standards, people capability development, cost efficiency, and operational excellence...
16000 - 25000 Php
...bonus, not a requirement!) Computer-savvy No experience? No problem! Our training ensures your success. What You’ll Do As a Call Center Agent, you’ll provide exceptional customer support while being part of a vibrant, supportive team. Looking for online jobs...Alorica Philippines
Pasay14 days ago- Company Profile: One of Asia's grandest and luxurious hotels, resorts, and casinos. This company has more than 5000 employees, including multilingual staff to serve high-end guests and foreign clients. Company Industry: Biggest 5 Star Entertainment Hotel Work Location...
J-K Network Services
Pasay25 days ago - MOA PASAY BPO HIRING — SHS GRADS, HS GRADS (OLD CURRICULUM), & COLLEGE GRADS WELCOME! CONNECTED WITH TOP BPO COMPANIES IN MOA PASAY AREA Get matched with leading BPO companies in Mall of Asia, Macapagal Boulevard, Pasay, and nearby business districts. We help applicants...
JobsAvenuePH
Pasaya month ago - MOA PASAY BPO HIRING | WITH OR WITHOUT CALL CENTER EXPERIENCE | PAID TRAINING | APPLY TODAY! Looking for a stable career opportunity... ...services, content moderation, chat support, back-office operations, and non-voice accounts. Its accessibility from Metro Manila and...
DreamBridge by JobsAvenuePH
Pasaymore than 2 months ago - Job Description: Must have full knowledge of end-to-end import operations air and sea Handling client calls and coordinating with the team Registration consolidation and shipment processing E-documentation (e-docing) Monitoring of shipments, including TS...
Compliant Business Processing
Pasaya month ago - We are seeking pro-active Export airfreight and Sea Freight specialist who can contribute to the team. Job Description: Coordination with warehouse/co-loaders, transport, and carriers. File opening Sending booking requests to the carrier (this carrier was previously...
Compliant Business Processing
Pasaya month ago - ...without a hitch. Come and Join Us! Description: Possess comprehensive knowledge of the end-to-end freight process, including operations, sales, trade accounts, and Accounts Payable/Accounts Receivable, utilizing CargoWise One. Reports directly to Operations Manager...
Compliant Business Processing
Pasay21 days ago - The Network Operations Centre is in our Manila office. It is a centralized team responsible for continuously monitoring the performance and... ...may include weekends and ability to be available on an on-call basis. Solid customer service quality and ability to establish...
- ...who can drive quality performance, strengthen coaching strategies, and elevate customer experience across operations. The Role: Lead quality monitoring for calls, email, and chat while driving continuous improvement across operations. The Impact: Shape quality...
- ...within our reservation systems. The role also provides support to call center agents and sales staff when booking issues arise. This... ...and integration process Attend Setup meetings and provide operational feasibility and timing Support data migration from the old reservation...
- ...from internal and external customers through OneBreeze and phone calls. This role ensures timely, accurate resolution of concerns,... ...quality customer service, and supports smooth Accounts Payable operations by collaborating closely with internal Finance, Procurement and...
- ...the Manila Shared Service Center, you will support our global operations by ensuring the integrity, accuracy, and efficiency of our vendor... ...owners/project teams Contact suppliers through emails or calls to get necessary information (contacts, addresses, organization...
- ...and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy... ...specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically...
- .... General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications... ...ideas effectively. Responsibility Statements Assesses calls to provide service immediately, be transferred, or require...
- ...responsible for developing infrastructure platforms, automating operational processes, improving system reliability, and collaborating with... ..., and preventive improvements. Participate in scheduled on-call support rotations for critical production systems. DevOps...
- ...your leadership expertise + skills to the delivery of Customer + Operational Excellence. How you create impact Your primary objective... ...in developing LCL opportunities, regularly joining sales calls. To work with the customer care + operational care teams (CCL...
- ...where the sales agent is the first point of contact for guest calling into our contact center. Agent is responsible for utilizing sales... ...Agent will be accountable for strategic revenue, conversion, operational and customer service target month to month. Essential...
- ...models to ensure optimal staffing levels at all times Empower call centre agents and supervisors through comprehensive training... ...call centre agents and supervisors Well-versed in call centre operations with hands-on experience thriving in dynamic, customer-focused...
- ...Trainer Job Responsibilities: Significant experience in a call center or customer service training role, with a proven track... ...and technologies A strong understanding of call center operations, customer service best practices, and industry regulations...
- ..., fast-paced environment. Quality Evaluation: Dive into sales calls and interactions to provide insightful and actionable feedback that drives success. Collaboration: Work closely with operations and management to bring sales strategies to life and drive impactful...
