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Search Results: 43 vacancies
- ...targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the manpower complement is sufficient for the forecasted call volume. Ensures that everyone within the program strictly abides by Company and...
- ...qualities (technical): ~ Bachelor’s degree in any field ~1-2 years call center experience as a team leader or at least six months (6)... ...Care and / or Marketing and Sales and/or Technical support operations. ~ Working knowledge of call center operations and...
16000 Php
Urgently seeking a CSR(Work On-Site) Roxas City Benefits: Competitive Salary (14k-18k)Base Pay + Full Benefits Plus Performance bonus x2, Extra Bonus for Attendance Paid Training and allowances, FREE Smartphone w/ postpaid plan HMO coverage for you, your partner,...24000 Php
Qualifications: At least High School Graduate with or without bpo exp Good English communications skills Willing to work in iloilo Amenable to work on a shifting schedule. Benefits: Company Christmas gift Health insurance Life insurance Opportunities for...20000 Php
We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills. Minimum...- ...languages like Python, Perl, PHP, or JavaScript to streamline operations and reduce manual work. 3. Infrastructure & Cloud Management... ...contributions to open-source projects ~ Experience participating in on-call rotations or incident management ~ Solid linux background,...
- ...Description: Supervises and oversees the day-to-day activities of Call Center Coordinators. Ensures that all CCCs are properly monitoring and accurately recording metrics of the different Operations accounts and enforcing the implementation of policies and procedures...
- ...to frontline team members) Participate in triad sessions with Operations team leaders or ops managers to provide sales specific feedback... ...finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language...
- ...Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer...
- ...effectiveness. Supporting the sales team key planning and operations tasks to support the overall objective of the business. Attainment... .... Building the sales funnel generating leads via cold calling, emailing and other lead generation activities. Handling...
15000 Php
Responsibilities: -Handle complaints, provide appropriate solutions, and alternatives within the time limits. -Manage large amounts of incoming calls. -Follow communication procedures, guidelines, and policies. -Resolve product or service problems by clarifying customers’...16000 Php
...timely manner. They are expected to contact the institution via call or email whenever the issue is still unresolved after... ...or MOD should the situation require it Assists managers in the operations on exam issues using Live chat. Process refund requests on Zendesk...- ...accounts payable, accounts receivable, and general ledger maintenance. Manages the cash flow to optimize liquidity and support operational needs. Conducts financial analysis to support strategic decision-making. Provides insights and recommendations to improve financial...
120000 Php
The Port Captain is responsible for the operations, safety and compliance of port activities. He coordinates vessel movements and promotes the highest standards of training, quality, and customer service. Key Responsibilities: Compliance and Safety: Enforce compliance...40000 Php
...and troubleshooting Experience using Zendesk or similar ticketing/support systems. Good understanding of technical support operations and customer service techniques. Familiarity with software support processes and product troubleshooting methodologies. Strong...228000 Php per year
...as local and offshore Companies for their total Human Resource needs. The Role You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction....30000 Php
...government agencies, or public organizations through emails, phone call, social media platforms (LinkedIn especially) to establish and... ..., assistance needed for a cohesive and efficient overall operations and service delivery. Market Insights: Keep self abreast with...- ...their recruitment requisitions and job seekers start great careers. The Role You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction....
- ...Product Support Analyst We are expanding our support operations and seeking a detail-oriented, technically capable Product Support Analyst to join our growing team. This position plays a critical role in managing the initial triage of product-related tickets escalated...
- ...Software QA Analyst We are growing our support operations and looking for motivated, detail-oriented, and proactive QA Analysts to join our expanding team. In this role, you’ll contribute to the quality assurance of insurance product configurations and system integrations...