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- ...targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the manpower complement is sufficient for the forecasted call volume. Ensures that everyone within the program strictly abides by Company and...
- ...qualities (technical): ~ Bachelor’s degree in any field ~1-2 years call center experience as a team leader or at least six months (6)... ...Care and / or Marketing and Sales and/or Technical support operations. ~ Working knowledge of call center operations and...
- ...develop the business sales plan for individual customers to grow the business and set appropriate short-term objectives for customer calls. You will also work to achieve long term goals and execute territory business plans for the product mix to achieve and surpass sales...
- ...documents and identify missing or incomplete information. • Manage client information and interact with clients through email and phone calls. • Use QuickBooks (Plus) for bookkeeping and data management. • Scan, organize, and upload documents using the designated...
- ...Geodata Systems is looking for a GIS Operator who will contribute to the implementation of data service projects by performing the tasks assigned in accordance with the quality standards of the company. Minimum Qualifications # College Level, Geography, Engineering...
- ...throughout sales conversations. Adhere strictly to all CMS phone/email compliance regulations. Handle both outbound and inbound calling projects efficiently. Transfer qualified leads to the sales team. Conduct light intake of prospect and client data....
- ...the group and deliver the goals and metrics of each Serve as primary client and UGS contact Other responsibilities include operations management, team performance management, client management, performance metrics, mentoring and special projects Qualifications...
- ...emails – We make sure that we respond to emails with in 20 minutes. • Set up follow ups for the day – We may need to do follow up calls (Tier2 advise) • Take calls – Fronliners in inbound calls. • Check 3cx voicemails (5min) – We do not exceed 5 minutes in leaving...
- ...Software Engineer - Securities Operations - Makati City Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We...
- Urgently Hiring! We are in need of Customer Call Representatives for BACOLOD SITE QUALIFICATIONS · At least HS/SHS graduate · At least 18 years old and above · Excellent communication Skills · Amenable to work on site and in shifting schedules · Must be fully...
Talent Outsourcing Channel Solutions
Bacolod Citymore than 2 months ago - ...Here's your chance to grow your career with the largest and leading independent fuel company in the country - join us as our next Operations Officer in Bacolod City! What is this role about? This role is responsible for strategic procurement and efficient logistics...
- ...address them in advance. Disciplined - We stay committed to our tasks and goals, not straying despite difficulties or temptations. Operational Effectiveness Candid - We communicate directly and transparently, without being overly concerned with diplomacy or avoiding...
- ...We are seeking a detail-oriented Network Operations agent to join our team. This role involves managing network connectivity and troubleshooting issues to ensure seamless operations. Responsibilities include: Responding promptly to inbound alerts from monitoring...
- What You Will Do: Assist Customers: Help clients with inquiries, account information, and transaction processing via phone, chat, or email. Resolve Issues: Address customer concerns and resolve problems by following standard procedures. Maintain Records: Accurately...
Eastwood Job Portal
Negros Occidentalmore than 2 months ago - ...your chance to grow your career with the largest and leading independent fuel company in the country - join us as our next Terminal Operations Supervisor - BREDCO Port (Bacolod)! What is this role about? The role is responsible for directing and administering the...
- Job Objective To oversee and optimize all operational aspects of the trading and distribution business of the company. Ensure efficient procurement, storage, processing, logistics, and delivery of products while maintaining the highest standards of quality and food...
Salient Pearl Corporation
Roxas City, Capiza month ago - Urgently seeking a CSR(Work On-Site) Roxas City Benefits: Competitive Salary (14k-18k)Base Pay + Full Benefits Plus Performance bonus x2, Extra Bonus for Attendance Paid Training and allowances, FREE Smartphone w/ postpaid plan HMO coverage for you, your partner,...
LGC
Capiz8 days ago - ...communication and problem-solving skills. Qualifications: At least a high school graduate with a diploma/certificate With or Without Call Center Experience Average to excellent English communication skills Available to start ASAP What awaits you Very Competitive...
NEKSJOB CORPORATION
Bacolod City22 days ago - ...inquiries, resolving issues, and delivering excellent service with every interaction. Key Responsibilities: Handle incoming customer calls, emails, or chats in a professional and timely manner Provide accurate information regarding products, services, and policies...
NEKSJOB CORPORATION
Iloilo5 days ago - Qualifications: At least High School Graduate with or without bpo exp Good English communications skills Willing to work in iloilo Amenable to work on a shifting schedule. Benefits: Company Christmas gift Health insurance Life insurance Opportunities for...
TASQ Staffing
Iloilo14 days ago - We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills. Minimum...
NEKSJOB CORPORATION
Iloilo22 days ago - ...government agencies, or public organizations through emails, phone call, social media platforms (LinkedIn especially) to establish and... ..., assistance needed for a cohesive and efficient overall operations and service delivery. Market Insights: Keep self abreast with...
OnseSource Global
Roxas City, Capizmore than 2 months ago - ...Executive Assistant Full-Time | Remote | Supporting Sales Operations Are you a highly organized communicator who thrives in fast... ..., we want to hear from you. Responsibilities: Post-Call Follow-Up: Ensure prospects complete brand audit prep steps...
- ...languages like Python, Perl, PHP, or JavaScript to streamline operations and reduce manual work. 3. Infrastructure & Cloud Management... ...contributions to open-source projects ~ Experience participating in on-call rotations or incident management ~ Solid linux background,...
- ...Description: Supervises and oversees the day-to-day activities of Call Center Coordinators. Ensures that all CCCs are properly monitoring and accurately recording metrics of the different Operations accounts and enforcing the implementation of policies and procedures...
- ...to frontline team members) Participate in triad sessions with Operations team leaders or ops managers to provide sales specific feedback... ...finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language...
- ...The Responsibilities: Create reports on historical call volume, handle time and operating performance. Develop call forecasts to a level of detail necessary for effective headcount planning and scheduling(interval level, daily level, weekly and monthly staffing...
28000 - 35000 Php
...transit. Problem-Solving: Quickly identify and resolve any operational challenges, such as traffic delays, vehicle breakdowns, or changes... ...preferred). Headset/Earphones with working microphone for calls. Please make sure you've secured the technical requirements...Kavkaz Express LLC
Iloilo City10 days ago- ...service. Assists the Guest Services Manager in the day-to-day operations particularly with regard to arriving, in-house and checking-... ...Staying Guest contracts on file. Conducts daily Courtesy Calls to in-house guests. Ensures the knowledge of all Room Types...
- ...Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer...
