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- The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation. They will build, manage, and coach teams of Representatives who are able to provide exceptional customer service, deliver consistent...
- ...Inform concerned departments of visitor arrivals promptly Telephone & Communication Handling Answer, screen, and direct phone calls to the appropriate personnel or department Handle inquiries through phone, email, or walk-ins, ensuring accurate and helpful information...
- ...Communicate effectively with surgeons, nurses, anesthesiologists, and other OR personnel to ensure smooth workflow. • Handle phone calls, inquiries, and coordination with departments such as admissions, laboratory, radiology, and billing. • Ensure all OR...
- ...ability to convey value propositions clearly. Skilled in lead generation using both inbound and outbound strategies, including cold calls and referral networking. Analytical and strategic thinker experienced in sales forecasting and performance analysis....
- ...Completed at least 2 years level in College (no back subjects/incomplete units) Background of the US Insurance industry preferred. Call center experience of at least 2 years a MUST. Experience in handling customer escalation a plus. Analytical and can quickly learn...
- ...As a Customer Service Representative, you will manage a range of administrative tasks, including handling inbound and outbound calls, raising work orders, coordinating with contractors for urgent tasks, and processing various invoices. You will also handle sign-off...
- ...Perform data entry Recommend process improvements Assist in on the job training for new associates, as required Attend virtual calls and meetings as required by management and operations Qualifications ~ Bachelor's degree holder or Completed at least 2 years...
- ...Bank. How you will contribute •Identifies customer's needs, maintains and nurtures customer's relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies...
- ...This role requires someone to be sensitive and familiar with tones that denotes sarcasm or commendation whether via email or phone calls. The Customer Engagement Analyst is expected to uncover ongoing and potential challenges by flagging the point of contact or Account...
- ...performance. Updates and processes data for real-time performance analysis. Obtains quantifiable performance figures (i.e. call volume, AHT, running service level) in order to make critical recommendations to address account performance issues. Manages and...
- ...Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: ~ Hiring, training, and preparing call center representatives to respond to customer questions and...
- ...part of order fulfillment Verify order information using internet tools such as maps and other lookup tools Perform outbound calls to Police Agencies to update order status, data validation and gathering Qualifications Must possess a Bachelor's Degree of any...
- ...customers with policy changes and claim inquiries. Being part of our Contact Center means you'll be responding to a high volume of phone calls, emails, and providing support to other departments as needed. Being a member of the Contact Center means responding to 70-90...
- ...relationships and partner effectively across diverse internal organizations 5 years working experience as a manager in a BPO or call center setting Must have experience managing a sales program Proven ability to lead & develop team of technically-minded individuals...
- ...accurately. Confidence in asking questions and seeking validation. Ability to provide customer support through email, chat or phone calls Ability to support any volume-based customer facing or back-office requirement as needed by the business Other Qualifications/...
- ...interventions for the purpose of developing or enhancing knowledge, skill and attitude of associates Participate in daily/weekly calls set-up by Training Managers to provide updates on New Hire Training (NHT) batches. Take direction from the designated training Managers...
- ...and will deliver the CASA, float or fee income projections. How you'll contribute Solicits customer feedback through client calls to improve on the Bank's product offerings and possible product development. Negotiates and proposes a competitive pricing scheme...
- ...Job Description Education: ~ Minimum 4 year college degree Experience: ~1+ years experience in customer service, call center or related field, including 12 months in a supervisor capacity. Healthcare Industry Preferred. Mandatory Skills: Expert communication...
- ...dream to success. What the role will entail Generation and maintenance of business to achieve sales targets; sourcing, calling, and presenting bank products/services/investment opportunities to the individual Building an information database on existing high...
- ...orientation, or refreshers to the brokers. These include the conduct of MSME education or financial literacy seminars. Conducts sales calls on own leads or broker leads Performs the regulatory AMLA/Beneficial Ownership due diligence on corporate accounts referred by...
- ...We're looking for a Customer Support Representative with 1 - 5 years customer service experience to handle calls and email requests, raise and track work orders, coordinate urgent tasks with contractors, and process invoices and job tickets. This role supports the...
- ...Excellent Customer Service skills. Excellent written and verbal communication skills. Ability to multi-task and handle incoming calls as well as emails Customer Service / Team Player oriented Professional attitude and positive demeanor always. Ability to...
- ...Requirements: ~8 or more years of experience in HR or related field. Management experience required. ~ Prior work experience in call center and/or repair industries preferred. Education Requirements: Bachelor's Degree, First Degree, Trade/Vocational School...
- ...packaging while identifying credit risk and acceptable mitigants for recommendation to approvers. Plans interim extension/client calls or information gathering such as AFS, bank checkings, appraisals, etc in advance to ensure renewal is on time and to avoid expired lines...
- ...Iloilo City If you've already applied, please keep your lines open from 9:00 AM to 4:00 PM, Monday to Friday. Our hiring team may call you for an initial discussion. What You'll Be Doing: Respond promptly and appropriately to service requests to resolve...
- ...service by promptly and accurately addressing inquiries from prospective and existing policyholders via telephone. Adhere to established call center guidelines, collaborate effectively with colleagues, agents, and other departments, and ensure resolution of inquiries...
- ...databases to Postgres Troubleshoot performance issues and assist development teams with query optimizations Participate in 24x7 on-call support rotation Manage all capacity decisions for production deployments including technology selection, high availability...
- ...Service Advisor - Iloilo Events 2026 Job Description The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and...
- ...hardening Optimize infrastructure costs and resource utilization Manage secrets, credentials, and access control Support on-call rotations and resolve production incidents Document systems, processes, and operational runbooks Minimum Requirements ~...
- ...where each situation will require careful attention, analysis, and effective decision-making. You will handle inbound and outbound calls, raise and manage work orders, coordinate urgent tasks with contractors, process invoices, and manage sign-off tickets and insurance...
Cooee Inc
Iloilo14 days ago
