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- ...Training and Staff Development ~ Employee Engagement Activities ~ Opportunities for Internal Mobility Job Purpose The Call Center Representative serves callers by professionally answering inquiries, researching and resolving problems, and collecting self...
- ...opportunities and contribute to the success of a globally expanding industry-leading organization. Were looking for enthusiastic Remote Call Center Representatives to support a range of inbound and outbound customer service initiatives for a diverse portfolio of well-...
- ...performance bonuses and account-specific allowances Career growth opportunities - we promote from within Comprehensive healthcare benefits Supportive and friendly work environment Join our growing team and start your career in the Call Center Industry today!
BPOJobOpenings
Iloiloa month ago - ...Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: ~ Hiring, training, and preparing call center representatives to respond to customer questions and...
- ...Job Description Education: ~ Minimum 4 year college degree Experience: ~1+ years experience in customer service, call center or related field, including 12 months in a supervisor capacity. Healthcare Industry Preferred. Mandatory Skills: Expert communication...
- ...interventions for the purpose of developing or enhancing knowledge, skill and attitude of associates Participate in daily/weekly calls set-up by Training Managers to provide updates on New Hire Training (NHT) batches. Take direction from the designated training Managers...
- ...Talent Connect - Iloilo 2026 Job Description The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution...
- ...property sector, whose clients are some of the largest corporations in Australia. You'll handle admin tasks like inbound/outbound calls, raising work orders, coordinating urgent contractor jobs, and processing invoices. You will also handle sign-off tickets and...
- ...Requirements: ~8 or more years of experience in HR or related field. Management experience required. ~ Prior work experience in call center and/or repair industries preferred. Education Requirements: Bachelor's Degree, First Degree, Trade/Vocational School...
- ...business owners and small to medium-sized businesses. The company is committed to delivering high-quality virtual assistant, real estate, call center, and online marketing services while ensuring continuity and operational excellence from a fully equipped facility. Staffed...
- ...packaging while identifying credit risk and acceptable mitigants for recommendation to approvers. Plans interim extension/client calls or information gathering such as AFS, bank checkings, appraisals, etc in advance to ensure renewal is on time and to avoid expired lines...
- ...potential customers with detailed information about our products. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be initiated or upgraded. Specific Duties and Responsibilities The following are the specific...
- ...touchpoints to communicate progress. Transactional Monitoring - Ensures CE analysts comply with health check audits, as well as targeted call listening compliance. Completes random re-audits (preferably side by sides) to CE analyst to determine wins, gaps, and alignment to...
- ...Job Purpose Customer Service Representatives are responsible for answering inbound calls, emails, and messages from clients receiving Visby products, providing clear information, guidance, and support regarding the products. Ensuring a positive and efficient customer...
- ...Experience: • 2-3 years of experience in workforce analytics, planning, forecasting, and/or workforce management with a large global call center. • Experience with forecasting and multi-variant statistical techniques and modelling including linear regression, multi-...
- ...wed love to hear from you. Being bilingual is highly advantageous and will be viewed favorably. Candidates must have prior call center experience and reside within 80km of our office . Youll also need: A high-speed internet connection An appropriate...
- ...What you'll be doing Handling inbound calls from customers, addressing their inquiries, and resolving their issues in a timely and professional manner Providing product information and recommendations to assist customers in making informed decisions Documenting...
- ...requiring regular attendance at one of our delivery center locations. Required Qualifications: • 5-7 years of experience in call center operations, ideally in healthcare (RCM/AR preferred). • Minimum of 2 years of experience in a leadership or supervisory...
- ...overall profitability of the company. Functional Responsibilities Leads and manages a team of CSR's in the optimal execution of call center operations activities (i.e.taking calls, addressing customer issues / complaints, placing sales orders).Ensures that each...
- ...databases to Postgres Troubleshoot performance issues and assist development teams with query optimizations Participate in 24x7 on-call support rotation Manage all capacity decisions for production deployments including technology selection, high availability...
- ...necessary to ascertain client expectations and needed information is replied with. Endorses prospective clients to RMs for client calls . 4. Operations Efficiency and Service Quality Ensures that all transactions are processed, recorded accurately and...
- ...information to both existing and potential clients. They may also review customer policies and, when necessary, connect or transfer calls to sales agents for policy initiation or upgrades. Specific Duties And Responsibilities The Customer Service Representative is...
- ...onboard new customer support team members. Maintain both internal and external training documents where necessary. Rostered on-call outage support during assigned shifts. Qualifications Required: ~ Minimum 3 years' experience in a related field/role....
- ...to optimize the CEO's time. Prepare and organize documents, reports, and presentations for meetings. Handle and screen emails, calls, and memos with professionalism and confidentiality. Coordinate timelines, deliverables, and documentation for cross-functional...
- ...: Education: High school diploma or equivalent. Experience: Must be 18 years or older. Must have at least 6 months in a call center sales program. Must have at least 2 years in a call center customer service role. Must have experience with voice support...
- ...Services Manager in certifying the product knowledge of Learning Services Specialists. Observes and evaluates training classes. Attends call listening and calibration sessions to maintain level of knowledge about the accounts in his/her jurisdiction. Remains informed and...
- ...a passion for helping others and giving them peace of mind In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues...
- ...ability to convey value propositions clearly. • Skilled in lead generation using both inbound and outbound strategies, including cold calls and referral networking. • Analytical and strategic thinker experienced in sales forecasting and performance analysis. •...
WHR Global Consulting
Iloilo11 days ago - ...practices using LinkedIn, Apollo, and other tools. Execute high-volume outreach through email, phone, and LinkedIn to secure discovery calls and meetings. Maintain detailed prospect information and engagement records within Salesforce . Account Management &...
- ...policyholders’ telephone inquiries with proper telephone etiquette and giving accurate and timely responses. Meet the established call center guidelines for answering calls. Work effectively with co-workers, agents, policyholders, or other departments as needed. Research...
Fair Trade Outsourcing
Iloilo6 days ago
