Get new jobs by email
- ...Training and Staff Development ~ Employee Engagement Activities ~ Opportunities for Internal Mobility Job Purpose The Call Center Representative serves callers by professionally answering inquiries, researching and resolving problems, and collecting self...
- The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation. They will build, manage, and coach teams of Representatives who are able to provide exceptional customer service, deliver consistent...
- ...Shift Manager any healht/safety and performance concerns that may affect agnent's fulfillment of role in Operations. Monitor service calls, e-mails, and other contact methods to observe employee's demeanor, technical accuracy, and conformity to company policies....
- ...Inform concerned departments of visitor arrivals promptly Telephone & Communication Handling Answer, screen, and direct phone calls to the appropriate personnel or department Handle inquiries through phone, email, or walk-ins, ensuring accurate and helpful information...
- ...where each situation will require careful attention, analysis, and effective decision-making. You will handle inbound and outbound calls , raise and manage work orders, coordinate urgent tasks with contractors, process invoices, and manage sign-off tickets and insurance...
- ...Experience: • 3-4 years of experience in workforce analytics, planning, forecasting, and/or workforce management with a large global call center. • Experience with forecasting and multi-variant statistical techniques and modelling including linear regression, multi-...
- ...Every day brings a variety of tasks that require focus, problem-solving, and timely decision-making. You'll manage inbound and outbound calls, raise and track work orders, coordinate urgent tasks with contractors, process invoices, and handle sign-off tickets and insurance...
- ...As a Customer Service Representative, you will manage a range of administrative tasks, including handling inbound and outbound calls, raising work orders, coordinating with contractors for urgent tasks, and processing various invoices. You will also handle sign-off...
- ...As a Operations Support Representative, you will manage a range of administrative tasks, including handling inbound and outbound calls, raising work orders, coordinating with contractors for urgent tasks, and processing various invoices. You will also handle sign-off...
- ...Requirements: ~8 or more years of experience in HR or related field. Management experience required. ~ Prior work experience in call center and/or repair industries preferred. Education Requirements: Bachelor's Degree, First Degree, Trade/Vocational School...
- ...a passion for helping others and giving them peace of mind In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues...
- ...in surpassing KPI's and metrics; • Develops action plans to remedy deficiencies. # Updating and Maintaining Knowledge : • Takes calls meeting the account weekly quota; • Performs quality audits to meet the account weekly quota; • Attends calibration sessions; • Reads...
- We’re looking for a Customer Service Representative with 1 - 5 years experience to handle calls and email requests, raise and track work orders, coordinate urgent tasks with contractors, and process invoices and job tickets. This role supports the timely follow-through...
26900 - 36200 Php
...customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls. Why choose Asurion Next Level Pay : Earn ₱26,900/₱36,200 monthly salary PLUS unlimited sales...- ...necessary to ascertain client expectations and needed information is replied with. Endorses prospective clients to RMs for client calls. Operations Efficiency and Service Quality Ensures that all transactions are processed, recorded accurately and balanced...
- ...but not limited to, headset and locker issuance) and serves as the front liner of Facilities Dept. Receives and routes incoming calls to respective team members and departments in the company, ensuring that all calls are handled in a courteous, efficient, and expedient...
- ...Completed at least 2 years level in College (no back subjects/incomplete units) Background of the US Insurance industry preferred. Call center experience of at least 2 years a MUST. Experience in handling customer escalation a plus. Analytical and can quickly learn...
- ...: ILO-ILO ARP TALKPUSH 2026 Job Description The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution...
- ...Communicate effectively with surgeons, nurses, anesthesiologists, and other OR personnel to ensure smooth workflow. • Handle phone calls, inquiries, and coordination with departments such as admissions, laboratory, radiology, and billing. • Ensure all OR...
- ...ability to convey value propositions clearly. Skilled in lead generation using both inbound and outbound strategies, including cold calls and referral networking. Analytical and strategic thinker experienced in sales forecasting and performance analysis....
- ...parts for repair estimates Prepares all requisitioned stocks from the warehouse to ensure smooth distribution Attends to incoming calls and inquiries to ensure customer satisfaction Updates sales and issuance of parts in the system Performs other duties assigned...
- ...the Bank. How you'll contribute Identifies customer's needs, maintains and nurtures customer relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies...
- ...This role requires someone to be sensitive and familiar with tones that denotes sarcasm or commendation whether via email or phone calls. The Customer Engagement Analyst is expected to uncover ongoing and potential challenges by flagging the point of contact or Account...
- ...Perform data entry Recommend process improvements Assist in on the job training for new associates, as required Attend virtual calls and meetings as required by management and operations Qualifications ~ Bachelor's degree holder or Completed at least 2 years...
- ...customers with policy changes and claim inquiries. Being part of our Contact Center means you'll be responding to a high volume of phone calls, emails, and providing support to other departments as needed. Being a member of the Contact Center means responding to 70-90...
- ...relationships and partner effectively across diverse internal organizations 5 years working experience as a manager in a BPO or call center setting Must have experience managing a sales program Proven ability to lead & develop team of technically-minded individuals...
- ...orientation, or refreshers to the brokers. These include the conduct of MSME education or financial literacy seminars. Conducts sales calls on own leads or broker leads Performs the regulatory AMLA/Beneficial Ownership due diligence on corporate accounts referred by...
- ...Work Arrangement: On site Preferably who can start ASAP Overview : Responsible for the profitability and management of call center operations activities of a very large, multiple and/or complex LOB's / client/s / account/s / program/s that contribute to...
- ...accurately. Confidence in asking questions and seeking validation. Ability to provide customer support through email, chat or phone calls Ability to support any volume-based customer facing or back-office requirement as needed by the business Other Qualifications/...
- ...performance. Updates and processes data for real-time performance analysis. Obtains quantifiable performance figures (i.e. call volume, AHT, running service level) in order to make critical recommendations to address account performance issues. Manages and...