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- ...Shift Manager any healht/safety and performance concerns that may affect agnent's fulfillment of role in Operations. Monitor service calls, e-mails, and other contact methods to observe employee's demeanor, technical accuracy, and conformity to company policies....
- ...where each situation will require careful attention, analysis, and effective decision-making. You will handle inbound and outbound calls , raise and manage work orders, coordinate urgent tasks with contractors, process invoices, and manage sign-off tickets and insurance...
26900 - 36200 Php
...customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls. Why choose Asurion Next Level Pay : Earn ₱26,900/₱36,200 monthly salary PLUS unlimited sales...- ...necessary to ascertain client expectations and needed information is replied with. Endorses prospective clients to RMs for client calls. Operations Efficiency and Service Quality Ensures that all transactions are processed, recorded accurately and balanced...
- ...Every day brings a variety of tasks that require focus, problem-solving, and timely decision-making. You'll manage inbound and outbound calls, raise and track work orders, coordinate urgent tasks with contractors, process invoices, and handle sign-off tickets and insurance...
- ...Talent Connect - Iloilo 2026 Job Description The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution...
- ...service by promptly and accurately addressing inquiries from prospective and existing policyholders via telephone. Adhere to established call center guidelines, collaborate effectively with colleagues, agents, and other departments, and ensure resolution of inquiries...
- ...Registration in the Philipphine professional register of nurses; Availability for relocation to Italy; If your goal is to come living and working in Italy, send us your CV and we will call you for an online interview, explaining all the details of the position....
- ...Maintains compliance to reporting requirements set by the customers that will help meet quality standards. Extract and collate data from call accounting software and database (i.e. Avaya CMS, Five9, SQL). Prepare and distribute specially designed MIS reports. Includes...
- ...Fulltime | Iloilo (Onsite) About the Role We’re looking for a Customer Service Representative with 1 - 5 years experience to handle calls and email requests, raise and track work orders, coordinate urgent tasks with contractors, and process invoices and job tickets....
- ...Description Responsible for improving sales and quality performance of individual Sales and Service Representatives by monitoring their calls and coaching them individually and in groups on ways to improve their sales performance. Essential Functions/Core...
- ...opportunities, etc. EDUCATION and EXPERIENCE: • Graduate of any 4-year course • Must have at least 5 years working experience in the Call Center Industry • Must have at least 3 years’ experience in managerial role preferably overseeing operations within the call...
- ...Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct...
- ...at least 3 years as a supervisor with impeccable performance. For external candidates, at least 6 years working experience in a call center, at least 5 years within the quality space and 3 years as a manager with impeccable performance. If external, additional requirement...
- ...sales targets. He/she is also responsible for implementing sales strategies including trade sales promotional programs, monitoring call frequency and coverage to increase the number of buying accounts, identifying new markets to improve product sell-outs from trade channels...
- ...Essential Functions/Core Responsibilities • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Reports results of evaluations to appropriate Business stakeholders (Quality Leadership...
- ...and will deliver the CASA, float or fee income projections. How you'll contribute Solicits customer feedback through client calls to improve on the Bank’s product offerings and possible product development. Negotiates and proposes a competitive pricing scheme...
- ...back-end data perspective Can actively listen and accurately identify customer needs Possess a general understanding of service call management systems Are comfortable working with IT platforms, tools, and applications such as MS Windows, MS Office, and internet...
- ...a passion for helping others and giving them peace of mind In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues...
- ...practices using LinkedIn, Apollo, and other tools. Execute high-volume outreach through email, phone, and LinkedIn to secure discovery calls and meetings. Maintain detailed prospect information and engagement records within Salesforce . Account Management &...
- ...related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred Call center experience preferred Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective...
- ...a Training and Quality Manager. The Training and Quality Manager is responsible for monitoring and evaluating inbound and outbound calls, developing training modules, designing and implementing training programs, and performing quality assessments. The Training and Quality...
- ...Leader, Operations Job Description: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and...
- ...Summary The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. As an output of...
- ...where each situation will require careful attention, analysis, and effective decision-making. You will handle inbound and outbound calls, raise and manage work orders, coordinate urgent tasks with contractors, process invoices, and manage sign-off tickets and insurance...
- ...information required by customers (which may include minor registration troubleshooting) - Update and verify visitor information on each call - Build new leads and strengthen connections / network by generating new interests from existing or new companies - acquire new e-...
- ...Google Sheets for data management and sales tracking. • Proven track record in both inbound and outbound strategies, including cold calling and strategic networking. • Exceptional presentation and negotiation skills; ability to convey complex value propositions clearly...
- We’re looking for a Client Operations Specialist with 1 - 5 years experience to handle calls and email requests, raise and track work orders, coordinate urgent tasks with contractors, and process invoices and job tickets. This role supports the timely follow-through of...
- Overview: We’re seeking motivated Telemarketers to join our team, handling outbound calls for U.S. clients. This is a remote position with flexible work-from-home opportunities. Responsibilities: Make outbound calls using provided lists Promote products/services and...
- ...communication skills. - Willing to work in an office-based setup. RESPONSIBILITIES: - Execute outbound sales outreach through cold-calling, email, and social media to build and maintain a strong customer pipeline. - Deliver tailored sales pitches and scripts designed...

